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based on 84520 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I didn't think my carpets could come that clean. I am amazed & pleased.
I was especially surprised when a gift came for the baby shower I am cleaning up my house for. That was above & beyond the quick call I made to bite the bullet & get my carpets cleaned. THANK YOU Zerorez and all of your staff that made my experience special. I won't wait so long next time!
you can share my name but Please only the first name
timely, easy to schedule, friendly people
Your technician (Ted) was excellent: knowledgeable about the products, and was adept at the process. Pricing was fair; the carpet and upholstery looks fabulous!
The technicians are always great. I can immediately see the difference in my tile or carpet and no residue or crunchy carpets after.
Fast,professional,thorough and my carpets look awesome! I will never use anyone else- I'm sold for life!
Zerorez is a quality business that does terrific work on carpets. Service is the best, the cost is definitely worth it - they are pros !
You guys are amazing! Very pleased would definitely recommend you to family and friends!
Great quality, great service people who are very knowledgeable, I'm very satisfied.
Service techs were very good and helpful.
Non toxic
Everyone I spoke with on the phone and the technician who came to the house were friendly courteous and well spoken. The response time was very quick and the price was reasonable.
very professional, great job
Your technicians are always so friendly and thorough. They do a great job! My carpets still look good after 19 years!
Thank you Zerorez!
My carpet was very nasty and lots of dark stains a very difficult job to do.the technician was very professional and did a miracle job.even after it dried the carpet looked fantastic.an absolute miracle job I also like that when the carpet dried there wasn't that hard crunchy feeling that you get with all the other carpet cleaners.i would recommended zerorez to anybody, thank you so very much.todd
My carpets look great. Paint splatters came out beautifully. Respectful professional service paying special attention to wipe up wood floors.
Tyrone was on time, very polite and did a excellent job on my rugs.
Quality of service and speed of appointment.
I really love how clean my carpets came out. The service was wonderful, our tech was very nice and has tons of knowledge he had no problem answering our questions to help us understand how zerorez works.- very pleased with the service and overall results.
Clean......
I liked your Technician Gary Loth...he was very professional and explained your services in words that I could understand!! The carpets were noticeably different!!
Our only "concern" is that we opted for the treatment to help with the pet urine, and it seems each day it smells stronger. We have vacuumed as Gary said - but I believe we will
need to make another appointment to have the carpets done "one more time" to resolve our
pet problem!! We already referred a friend - Melodie Kelley - and she loves how her carpets
look too! Special thanks for great service! Chris Last name removed
Great Service
Experience and knowledgeable
Fast service
And, at the end of the day, clean carpets without the residue of other methods.
My service man was outstanding. He did a great job. U should have a referral system where a customer could earn money towards their next service.
When I made the appointment I was told I would be scheduled between 10AM and Noon and someone would call me 2 days before and 2 hours before. I never got these phone calls and when I call the morning of the appointment I found out my phone number was recorded incorrectly and that my appointment was changed until 4PM and 6PM. I took the day off from work, so this made me a bit upset. I got a call that the technician was arriving, the call was 20 minutes before he was going to arrive, which turned out to be 6PM. I could tell the technician was rushed.
Carpet always looks so clean without any odors.
I loved how great my carpets looked. With a small dog, I don't always catch his pee spots and the technician was able to get them ALL out. AMAZING!
Great techs and always great results.
cleaned my carpet but a little expensive. I wish you would offer specials every month
The technician was professional and took the time to explain the proces. There wasn't any chemical smell or residue left over!
Our carpets are clean. The technician was fantastic. Good job!
Arrived at time of appointment, courteous and clean dressed. Very efficient and helpful as to where rug cleaning problem areas may be. Second time for the same Zerorez representative (CJ Westover)and happy he recalled locations and rugs. Like the fact that rugs are cleaned and little water used so they dry in no time at all. Look forward to continuing business with Zerorez and many thanks for the professional job.