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based on 85341 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
it did the job
Tech are very friendly. Can't think of ways of improvement
Everything
Great service, on time arrival, no nonsense tech who did a heck of a job(Keith)
Haven'g had time to see how long the clean look lasts. It I am pleased with that, I would rate higher,
the technician was very thorough and did an excellent job. went out of his way to do a little extra. gave excellent recommendations for cleaning products. and once again did a very good job cleaning our floors and rug.
The service was great. Your product makes my carpet look almost new.
Your service team was very friendly, and professional and the carpet dried quicker than with other companies I've tried.
Safe around animals. Service man was very nice and knowledgable
Great knowledge, friendly.
Friendly people and great results!
The guy came to clean did an awesome job!! The only thing that thru me off was my total for cleaning the carpet in living room that has a couple of stsibs, the hall way carpet, and tile/grout cleaning in dining room/ kitchen was EXPENSIVE! He did an awesome job like I said but to get hit with a bill over $300.00 was a bit much.
High traffic areas of my carpet did not come clean as I had hoped. Your technician tried to go over serveral times, but it was the soap you use that did not clean it thoroughly.
Drys very quickly and does not have musty smell afterwards
Cleanest freshest smelling rugs, no chemicals
Provide instructions about how long to wait after cleaning to replace furniture on carpet, offer spot cleaner for spills that happen after cleaning.
They worked great to brighten up the carpets. The staff was professional and kind.
The business was organized and techs were on time. The carpets came out beautifully cleaned.
The care taken with the furniture cleaned.
The young men were extremely nice and they did an awesome job with out carpet.
The carpet is nice & soft...no crunch under foot! Also, friendly, accommodating staff!
Reliable, courteous, friendly and quick service. Excellent cleaning and quick drying.
Bare patch in carpet left! (Not there previously). carpet smells funny and feels crunchy, planning on calling to complain/request fix
No chemicals! Carpet and furniture looks great!! And Keith was very nice, professional, informative and worked hard to get the best results out of our carpet and couches.?
I knew exactly what I was being charged, prices were very fair, the technician arrived on time, got to work and did a very good job. I have no complaints
My carpet looks like new. Great service. I will recommend zerorez to family and friends!
Please share my story, but only my first name and last initial if needed.
The crew that came to the house was fantastic with their service. They were very professional, kind, and understanding of me watching and asking questions. I have never had carpets cleaned before, so it was just interesting to see everything. I would definitely recommend Zerorez to my family and friends and I will use your company again, if needed, in the future.
Very professional
Safe for pets
Prompt and professional service. I really appreciated the effort made to accommodate our moving schedule