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based on 84520 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great! Loved it!
I love the brand new look and feel of my carpeting. Thank you!!
The affordability of the extra services.. like stain removal or protective spray.
Its quick, efficient, and drys fairly quickly. This is the second time I've had the service and both techs have been very courteous and helpful.
First of all I believe your company is the most professinial company I have ever had the pleasure of doing business with. I have had other companies out to clean our carpets, but after your servIce the carpet looks brand new. The tech you guys sent out was very polite and professional. I have already told my entire family and quite a few of my friends about your service. Your company will be the only company that I will allow in my home to clean the carpets. Thank you very much
Everything
Good cleaning results. Professional employees. Easy to do business with.
The technician was great and very friendly, and normally we are very pleased with Zerorez, however this time the results were par at best.
Very clean product. No crunchy residue. Very knowledgeable technician.
Exceptionally friendly technician and great cleaning.
The commitment from the company for the customer. Also your tech was very professional & hard working.
The technicians care about your floor/walls and put booties on and corner protectors.
Your rep Zack was wonderful and accommodating! I love that you don't use chemicals.
carpets soft,and smell clean
Troy was awesome, explained everything & was very helpful with questions I had. I am extremely happy with the results. Thank you
I like the way you stand behind your products I like the way the carpet feels with no chemicals. I I am very happy with your work.
your quick action
Tech was very friendly & explained everything before & while he was doing the work.
Took pet stains out
Arrived even before my appointment time! My serviceman was very professional and thoroughly explained his work before starting and allowed me the time to assess his work before he asked for payment. He was very kind and did a wonderful job.
Good job
Andreas was very courteous and professional. The carpets look clean and fresh. The odors are gone. We're very pleased.
Your cleaning is by far the best of any carpet cleaners your employees are friendly and very professional and your prices are reasonable
Tyrone was fabulous! Polite and professional!
Products are not harsh and time was spent doing the job until the customer is happy.
Tyrone was very good!
Fast service. Can't believe how clean you got my carpet!
Zerorez has cleaned our carpet 3 times and tile once. With previous carpet cleaning services, the carpet appeared dull and dirty a few days after cleaning. With Zerorez carpet does not appear to have residue on it. Last year I purchased the mop and water and that's all I use now. My husband discovered a couple of days ago that there is no streaking when he used it on the checkerboard tiled floor in his garage!
As for the tile cleaning we had done a couple of years ago, I was amazed by the way it looked when it was cleaned. We have the old style tile with the wide grout lines and it looked almost new after it was cleaned. I don't remember the tech's name who cleaned it but he said something to the effect that he was not able to get it as clean as he would have liked. I was shocked because it looked practically new to me!
I have referred Zerorez to friends. When I do so in the future, I will recommend they ask for Troy. Troy did not rush through the job. I saw that he went over the soiled traffic areas more than once. He also explained things about the carpet such as pooling that I had never heard of. Took the time to chat with us and that meant a lot to me.
Good job!
very clean
The first time I had your company clean my tile I was so impressed. It was squeaky clean. That was the first thing I noticed this time, it was not squeaky clean this time. Later I noticed areas that looked dull. I got down and felt the area and it was dull and sticky. I cleaned that area with a damp cloth and it was better. I just don't think it was cleaned well.
You took a seemingly destroyed carpet and returned it to nearly new appearance. Simply amazing!