Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85344 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 7, 2015 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

Best cleaning iv had

Report a concern   January 7, 2015 — Rated 8 out of 10 by B.C. Zerorez Phoenix
What could we do to improve?

Nothing it's carpet cleaning..

Report a concern   January 7, 2015 — Rated 10 out of 10 by D.O. Zerorez Phoenix
What do you like about our products and services?

All around great!!

Report a concern   January 7, 2015 — Rated 10 out of 10 by Frank Koester Zerorez Phoenix
What do you like about our products and services?

Speedy results.

Report a concern   January 7, 2015 — Rated 9 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

It didn't have any chemical smell or symthetic perfume smell, which was great. The carpet looked/smelled clean.

Report a concern   January 6, 2015 — Rated 9 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

High quality

Report a concern   January 6, 2015 — Rated 10 out of 10 by Rebecca Colthup Zerorez Phoenix
What do you like about our products and services?

Clean fresh not matted. Tech was very personable.

Report a concern   January 6, 2015 — Rated 10 out of 10 by Danny LeClair Zerorez Phoenix
What do you like about our products and services?

they listened to what I wanted done and did what they said they would. Made sure I was happy

Report a concern   January 6, 2015 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

Eco-friendly, fast, gets tough stains out, awesome customer service, on time, friendly staff. Our technician Albert was amazing, very nice, very quick, and efficient.

Report a concern   January 6, 2015 — Rated 10 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

Carpets look awesome! Technician was very friendly, fast and knowledgable.

Report a concern   January 6, 2015 — Rated 10 out of 10 by Kim Calhoun Zerorez Phoenix
What do you like about our products and services?

My carpets get re ally clean with your products. Keith was couteous, prompt and knowledgeable. Thank you.

Report a concern   January 6, 2015 — Rated 10 out of 10 by M.E. Zerorez Phoenix
What do you like about our products and services?

There are two specific reasons we liked Zerorez: that you support talk radio (960 The Patriot) and the technician who came. We will definately be referring our friends to you

Report a concern   January 6, 2015 — Rated 9 out of 10 by K.N. Zerorez Phoenix
What do you like about our products and services?

Good tech and good follow up.

Report a concern   January 6, 2015 — Rated 10 out of 10 by M.A. Zerorez Phoenix
What do you like about our products and services?

It's only been a couple of days. but my carpett looks great so far.

Report a concern   January 6, 2015 — Rated 10 out of 10 by P.O. Zerorez Phoenix
What do you like about our products and services?

I am very pleased with how clean the old carpet came. I am extremely please with how the 3 year old carpet is now spot free.

Report a concern   January 6, 2015 — Rated 10 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

Always a good employee shows up; the quality of the service is good - low soap/water usage.

Report a concern   January 6, 2015 — Rated 5 out of 10 by J.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The gentleman showed me many pictures of fantastic results of their carpet cleaning abilities. However, when they finished I still had a dark traffic pattern even after several attempts to clean it. The carpet was VERY wet and took 12 hours to dry. My sister brought over a carpet cleaner product which cleaned the area better than Zerorez did. Otherwise the carpet looked clean and smelled nice.

Report a concern   January 6, 2015 — Rated 9 out of 10 by C.A. Zerorez Phoenix
What do you like about our products and services?

Great customer service and excellent job cleaning.

Report a concern   January 6, 2015 — Rated 9 out of 10 by F.S. Zerorez Phoenix
What do you like about our products and services?

No soapy resadue

Report a concern   January 5, 2015 — Rated 5 out of 10 by C.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

THE DIRT IS ALREADY COMING BACK UP SOONER THAN WHEN I CLEAN MY CARPETS MYSELF.

Report a concern   January 5, 2015 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Where do I start --- Keith was amazing from the moment he walked into my house until the job was completed. I have had Zerorez do my carpets before but every time the level of professionalism amazes me.

Keith told me about the cleaner that Zerorez offered -- the empowered water...what a difference my stainless looks awesome, my countertops feel great...WONDERFUL

Report a concern   January 5, 2015 — Rated 10 out of 10 by T.D. Zerorez Phoenix
What do you like about our products and services?

Very Friendly, on time,and very professional. The way the clean carpets is like no other. No chemicals and feels great after they are finished

Report a concern   January 5, 2015 — Rated 7 out of 10 by V.M. Zerorez Phoenix
What could we do to improve?

Where our couch sat you could still see residuals on the carpet, and our carpet is only 2-3 years old so I not sure why those that area did not come clean all other high traffic areas did?

Report a concern   January 5, 2015 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Brian and Brandon were extremely courteous, friendly and knowledgeable. And the job they did was excellent

Report a concern   January 5, 2015 — Rated 10 out of 10 by Laura Young Zerorez Phoenix
What do you like about our products and services?

Everything was great except my name is not spelled correctly in this email. I am an attention to detail kind of person and at this point after using your company more than once, I would like to have my name spelled correctly.

Both times I have used Zerorez, the men that have come to my house to clean my carpets have been very nice, professional and clean in appearance. Also, there is not a lot of pressure to sell me anything else while they are there which I appreciate.

Report a concern   January 5, 2015 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

carpet cleaning

Report a concern   January 5, 2015 — Rated 1 out of 10 by B.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Granted carpets were in bad shape however I have seen worse and Coit managed to get them clean when a relative bought a foreclosed home. Mine are not and they are not "soft" as advertised. They are "crunchy" when you walk on them.

Report a concern   January 5, 2015 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Everything is so clean with no chemicals. I particularly like how your product cleans the stainless steel. Also your servicemen are are thorough and polite. Andrew remembered cleaning my home before I moved in eighteen months ago.

Report a concern   January 5, 2015 — Rated 8 out of 10 by S.S.A. Zerorez Phoenix
What could we do to improve?

Calling when you were going to be late.

Report a concern   January 5, 2015 — Rated 10 out of 10 by Lila Wiemann Zerorez Phoenix
What do you like about our products and services?

We used your carpet cleaning service. Your technician came early (we were notified) and finished as I drove up. I inspected the carpet and it looked great, a shade or 2 lighter and all spots/stains gone! The next day was the best as I walked on my clean carpet, it felt so soft and so new. Another best was that my home did not smell like I had 10 wet dogs in the house after the tech was finished!!


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