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based on 87386 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional and explained all options. No hard selling by Casey, as she explained what she could do and pricing.
The carpets are much cleaner with zerorez than any other cleaner.
Easy scheduling and excellent service!
Great service and no chemicals
Great tech cam to the house. Love the follow up before before before and after. Perfect!
WHen I called in to make the appointment I told the person I spoke with that I was having zerorez come out because I had pets who had marked their territory on the carpet. I asked if that would be an issue and was told no that it would be discussed with the representative when he came out and I could show him any areas I was concerned about. I also asked about pricing and was given the current special. I was very surprised and dissapointed when I talked to Rick the day of service that it was an extra $40 per room to treat for my pets. I I feel that this really should have been discussed on the phone with me. Especially because I talked extensively about how the main reason I was having the service done was because of the animals. I would have still scheduled the service but it would have felt more honest. I feel like the person on the phone knew it would be more money but intentionally chose not to tell me and I did not appreciate that. I did like Rick. He was very kind and did a good job.
John did a fantastic job, and despite it being the last job on a Friday evening he had a great attitude, too.
The entire scheduling process, appointment window, call prior to arrival- no chemicals, nice, efficient service providers.
It is amazing how clean zerorez product/services works! The service personal are friendly and knowledgable. Couldn't be happier with the results!
Safe, effective products. Great customer service: timely and friendly
I was told j would get a return call from a manager on Monday may 11.2025. Today is May 15, I still have not received a phone call. I am very disappointed & would not recommend your company to anyone! Judi Last name removed
Natural products, fresh clean carpets..No residue. Services were a awesome!! The guys were extremely helpful and made sure we were satisfied. Very pleased with how clean my carpet turned out. Will definitely call you again. Thank you!!!
Good service and good results
I liked how it was able to clean my carpet so thoroughly. Some of the stains were there for over a year and they came out without any problem.
Your services are amazing! Our carpets were stained and other carpet cleaners told us they could never get them out. The first time I looked at the first rooms carpet, I squealed with joy!
My tech Luis was so great,very helpful and made sure to explain everything. You have a great an employee and I look forward to using you again soon
No residue on carpet
On time and quick service, good results.
Your technician did a great job. Very pleased with the results.
I had my tile cleaned. When it was still wet the kitchen grout was dark, Cody assured me it cleaned up great and he sealed it. Today it is much darker than the remainder of the tile. The kitchen tile grout was by far the dirtiest, but I thought it would look better than it did.
I'm planning on listing my house and really can't believe how well these old carpets came out. I'm really impressed. Great job guys, I'll highly recommend you to friends.
Less chemical usage.
Protect my home!
Professional
From all of the reviews and talk on the radio I was expecting more. I can still see darker spots in high traffic areas. I didn't think it seemed like a very deep clean.
On-time service, flexibility in scheduling, curteous staff, great results.
Loved that you use cleaning products without soaps and chemicals. Travis Nielson was knowledgeable about your services and products and was very professional in appearance and manners. I appreciated that he was willing to go over again some areas of the carpets that I felt needed some extra attention.
I had previously had the carpet shampooed and still appeared that it needed to be cleaned. After talking with a young gentleman at Costco and upon his high recommendation I decided to try to see if the carpet could be cleaned better than it had previously been done the week before. I called and after talking with the representative I scheduled to have my carpet cleaned again. It was worth the extra expense, most of the stains were taken out and areas of soil in high traffic areas did come out. I feel much more comfortable in my home which had been previously rented, I feel that the carpet is clean. Very happy with the results and will use this service again.
prompt, courteous service
reasonable pricing
the carpet cleaned up nicely and seemed to dry quickly
The carpets look clean for the first time since we moved in a year ago and had another carpet cleaning company come in but only removed the dirt marks for a couple weeks.
Very friendly and excellent customer service from start to finish!