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based on 84520 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional job done. Made carpets look like new, smell fresh and clean
The closet in the master was not cleaned, was disappointed when I walked back myself after the technician left.
Your service representative was top notch and the service itself was outstanding.
The cleaning process used seems very effective.
chemical free, friendly service and carpet usually dries very quickly and is soft (not crunchy) afterwards!
I like the fact that you use no harmful chemicals, and that no residue is left when you are finished that might attract dirt.
No chemicals
No residue, very healthy for my young children !
Carpets look amazing and tech was awesome.
I am very satisfied, and Kacey is a hard worker and works extremely well. I will be gladto
recommend your company to everyone that I know. Sincerely, First name removed Jessie Last name removed
Everything customer service was great the product works great It didn't take too much of my time, just an overall good experience
Quick, easy, friendly technician, and my floors look great!
My carpets were not horribly dirty as I have them cleaned twice a year. The tech did a very quick one over, forgetting the master closet and not spending much time on the stain I had
Tyrone did a great job! He was courteous, efficient, and thorough. He let me know his recommendations, but did not oversell. Very pleased.
Your people are responsible and careful. Thx!
Product works very well and our carpets look brand new even though they are 13 years old. The company also provides excellent service.
This was the 2nd time I have used you. First was for my own home, second was for a client (I am a real estate broker). When doing my home several months ago, I called the day after the cleaning to see if you could come back to catch some stains that had re-appeared. Would have paid for that service, but nobody ever called back. This time, work was done on time but just feel the pricing is just too high when compared to the competition. With the add on fees, I am unlikely to use you again.
My carpets came out very clean!
You get the carpet much cleaner and it dries quickly.
By using the words "raving" and "ecstatic" in your invitation to provide feedback, you set the bar very high. Raving and ecstatic may be a stretch of my personality, but I'm close. We had an extremely positive experience in our home late yesterday afternoon with Tyrone! The cleaning results were outstanding, as we've come to expect from Zerorez. Equally outstanding was the customer service Tyrone provided in his interaction with us. He personally placed shoe covers over our shoes, then had us walk through every room with him. He made certain that we were completely satisfied with everything. We were. But if for any reason we had not been, he sincerely was happy to stay as long as it would take, and do whatever it would take, until we were completely satisfied. Customer service at that level is far too rare these days, and it was refreshing.
Tyrone's qualifications for being in our home and cleaning our carpets inspired confidence. Twenty-five years in the carpet cleaning business, including working for two of the well-known national franchises as well as running his own independent operation. He was proud to say that Zerorez is the best process he has ever worked with, and the best company he has ever worked for.
We could not be more pleased. We are confident in recommending Zerorez to everyone.
No residue and cleans well.
Mike was easy to work with. Showed up on time, did a nice job, and didn't try to peddle unneeded services.
There was no nasty smell any smell at all, significant difference in how our carpets look.
Great service with great results. Johnathan was professional and worked his butt off to get some paint off my tile. Zerorez will continue to have my business and recommendations for the foreseeable future.
Easy to make appointment....great customer service...and the carpet cleaner was helpful and friendly and my carpets look Awesome!!!!!! Would definitely use them again!!!
Troy was very nice, answered any questions or concerns that I had. He completed the job very efficiently and I am so pleased with my clean carpet. Thank you
Also wanted to comment that the phone salesman Paul has a voice that can sell Ice to an Eskimo.
That's they're chemical free and leave no residue on carpet.
Thorough and efficient service. Very satisfied.
The technician that came out was very polite, professional, and did a wonderful job. She made sure that I understood exactly what was happening and my charges. Fantastic first impression and I will be using Zerorez again and recommending them to as many people as I can. My floor looks beautiful! Thank you for a great experience.

The clean grout in our tile makes it look like a whole new floor! Love it!