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based on 85345 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician did a good job
Employee was very professional. He thoroughly explained the process and listened to our concerns. I would highly recommend Zerorez!
We love that the carpet is soft after it dries
My area rugs in kitchen have some areas that are visibly not clean. I expected better
Fast drying carpet and chair. Cleaning product made my carpet look new and fluffy. Casey was very efficient and nice. She did a great job! When I added her to clean my rugs from my car, she was happy to do them, even tho I forgot to order that service on the phone when scheduling. We liked her,
First name removed & Phil Last name removed
ZEROREZ WORKS BETTER THAN ADVERTISED! TYRONE WINSTON WAS OUR TECHNICIAN AND PROVIDED EXCELLENT CUSTOMER SERVICE.
GEORGE FLORES
I love that they use no chemicals and it has been the best service I have ever used! My carpets look and smell like new!
James was great to deal with and he keep me updated along the way.
The carpets came out beautiful.
Frankly, my wife and I were impressed with the professionalism and friendliness of our technician, James. He took the time to walk us through the whole process and make sure we had a solid experience.
The carpets didnt feel crunchy after being cleaned like how other cleaning products make it feel.
Your cleaning method is extraordinary. I love it. But your prices for steps and extra rooms, not to mention your add on "trip charge" are too much. I can't justify spending over $100 just for steps and given that most of my extra rooms are traffic only, the room charges are too high too. Especially given your tech is in and out so quickly. So, I would recommend you w/out reservation but with the caveat that it's very dear for extras and most of my friends won't pay it. I have two homes. One is small. I can have you clean it for close to your basic price and I do. But, I'm looking for another company to do the other one. It may not be as good, but it'll be good enough for the savings. I wish it weren't so.
the person that did the job was outstanding , good job you can send him anytime!
we will use you again. we are happy with the carpets looks.
My carpet look like new, AMAZING! My Service Rep. was professional and punctual while keeping me informed. Being in Customer Service Management I have very high expectation with Service, my expectations were exceeded and I will defiantly recommend Zerorez to everyone I know.
Carpet did not look clean, I had to use my own bissel to get carpet clean
Smell after carpets are cleaned.
Associate Brandon was excellent. He did a great job. My expectations of the cleaning and de-odorizing did not hold up. My carpet still smells the same.
Good guy name of Trey and a good worker.
Best service ever!!!!
Rugs look great. Plan to have you back to clean grout. Already referred Andrew to to co workers!
They work! You work!
The man who came to do my carpets was very detailed and did such a great job!!!
The carpeting dried fast. The technician was knowledgeable.
they are natural and the customer service
It was courteous, prompt and got the job done
That it actually works!!!
the service was excellent, the technician was friendly and carpet looks great!
The expectations and process to schedule and get our carpets cleaned was very straight forward and followed to a T.
Our technician Eric did a great job and was very knowledgeable.
No residues left!
You show up on time and do an excellent job.