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based on 87386 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet looked great but I had asked for the tile to be cleaned and the service guy did not have it in his notes to clean the tile. So my kitchen was the only room that had the tiled cleaned. Now my hallway tile looks gross next to my kitchen tile. Not happy.
I was very pleased with the results! The Technician, Jordon, was professional, courteous, friendly and so polite. He accomplished cleaning the 3 rooms and hallway in about 30 minutes! His instructions for drying and after care were 'spot' on. :)
I will definitely recommend Zerorez to my friends and family.
Thanks!
First name removed
The service was impeccable. The result was beyond my expectations. Very pleased!
We have used your services several times, and have always experienced promptness, courtesey, and good work.
Good communication regarding appointment/schedule and on-time. Service Tech was very friendly and performed well.
Love how my carpets look and feel after Zerorez has worked their magic. Used Zerorez twice now and both times, the techs that represented your company were professional, friendly and efficient. Great job!!
Carpets are clean, spots are gone! Service on time and great communication. Hayden did a very thorough job.
Did an excellent job on our tile and carpet. Looked like new!! Will definitely use them again. Most importantly, they were on time and professional. Thank you!!!!
chem-dry
Good job! My carpets where filthy
Everything.
We've had our carpets cleaned by other companies in the past but the difference is that when our carpet dried it looked great! there were some heavy traffic areas that other carpet cleaners could not get clean but something about the process you use was the clean carpet we were looking for. the tech John represented your company as his own. we would like him back when were ready for the next cleaning.we like our carpet again!
First name removed & Viginia
Tech explained he would not leave until area rug dry-fans...when quoting job.
But turns out after cleaned he asked if it could be put outside to dry- he cleaned item toward end of job.
And we have wood floor- not tile to let dry on. Not a big deal. Just not as explained.
I've had carpets cleaned in southern Cali and Chicago. Your $ is quite a bit more. I'll have to look around before using you again.
Thank you
Zerorez does an amazing job cleaning our carpets, always has friendly and honest employees. Thank you.
You are prompt, friendly, and efficient.
Very professional and quick. Carpet looks great.
The carpet seems very clean and fresh. The representative was very thorough and knowledgeable.
promptness no soap and makes adjustments to sayisfy customers
I am just at the pick up stage, and waiting to hear a confirmation of price and date of return. But the man who picked up the rug was extremely nice and efficient. Measured, gave me an estimate, told me exactly what would happen and rolled up the rug and carried it out by himself. Unlike other companies that leave a window for things and then show up usually late, I got a call that he would arrive in 15 - 20 minutes and he did, right in the 4-6 p.m. window, right after 4 actually. It's refreshing when people do what they say!
Very professional and thorough. I love that there aren't any harmful chemicals. My carpets are old but look great!
They did a wonderful job and very professional.
I like the way our carpets look and feel each time Zerorez comes out. The quality of your service is consistent.
I like the whole philosophy of what you do. But I want to take the time here to let you know what a great technician you have in Preston. He was very good, courteous and made sure I was happy with the work he did - which was excellent! He was also very careful about my things - he really seemed to care. Keep hiring folks like Preston and you can't go wrong. When the time comes he definatley deserves a raise..... ;0)
The fact that you don't use a bunch of chemicals.
he did a really great job- thanks
Our carpets look better than they have in a long time.
They are non toxic so are safe for my pets and it really gets the carpet clean. I have
used your company for a long time and my daughter also uses you regularly. I cannot
get the invoice opened on my computer for some reason so could you please mail me one?
Excellent service, great communication, positive results. I am a repeat customer and will continue to be one.
fast dry and gets carpet really clean

Removed stains, soiled areas and residual soaps from previous cleaning. Techician was personable and professional.