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based on 84520 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your technician, Kevin, was very nice and amiable. He cleaned the family room to show us how it would be for the rest of the house. There were several carpet "paths" and they needed special attention. We weren't happy with the results but gave him the go ahead for the rest of the house. We still aren't happy overall as we feel your process is overrated and does not clean carpet like we have been used to in the past. We are now going to contact another firm to see if they can help us with the "paths". Name removed
The cleaning without the harmful chemicals
amazing service, awesome results and I loved that I didnt have crunchy soapy residue
We have used Zerorez before and we have been very pleased with the timely service and the quality of the cleaning. The service man was very polite and did a very good job
Love my clean carpets!
The Tech was very helpful & no residue.
Very good service, and ver good customer support.
You tech was very upfront and honest about what I could expect. He warned me that your product may not be strong enough to remove the pet odor issue, and gave me a chance to change my mind. I'm glad I didnt.
The work was very good. The price quoted was over double at compleation
You do an excellent cleaning job!
The tech did a great job and he was also funny. I will def use you guys in the future and reccomend to friends. The carpet looks great. Thank you zerorez.
My home looks great and I appreciate the service I received.
I was very impressed with my carpet cleaning experience with Zerorez a couple years ago so I didn't hesitate to call your company again now. The tech's are always punctual, clean, knowledgeable, courteous, and professional. They are also not high pressure salesmen! I will definitely recommend Zerorez to others. (I already have!)
freindly folks good service and good product
Always arrives on time - sometimes even earlier which is a plus ! Very conscientious about their work and makes every effort to leave the carpets as clean as they can possibly be.
Show up on time, friendly staff, quality end results.
It all went well and David did a great job.
Staff is professional, well dressed and I'm comfortable having them in my home. :)
No chemicals.
Chemicals are not used and my carpet looks like new after being cleaned.
Very professional. Very thorough cleaning of carpets.
The on-time service and the friendly professionalism of your staff.
The floors dried quickly, they smelled good and the technician was very nice and knowledgeable.
The service provider was excellent, he explained everything and did an excellent job. Just by himself he is the best advertisement for your company.
Since I have rarely used a carpet cleaning service the price was a bit of a shock, but I suppose as everything else goes up, so does carpet cleaning.
It was fast.
Polite & knowledgable technician. Reasonable fees.
Prompt, cleanliness of carpet, professionalism of employee.
the fact that there are no toxic chemicals used, or soaps - and the service was professional and dillion was great!
Tyrone was a great technician! Our tile and carpet look like new!
Price and missed a couple of spot