Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84654 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 30, 2024 — Rated 10 out of 10 by L.V. Zerorez Phoenix
What do you like about our products and services?

Darius was personable, courteous and efficient. Very happy with the job he did. Thankyou!

Report a concern   May 30, 2024 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

Powerful cleaning equipment. No harsh chemicals used. Technicians clean, polite

Report a concern   May 30, 2024 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

Juan was great. He was prompt, courteous and kept me informed of everything he was doing. I will use your company again and I will request Juan

Report a concern   May 30, 2024 — Rated 9 out of 10 by K.Q. Zerorez Phoenix
What do you like about our products and services?

The men sent out were friendly and professional, they explained exactly what they were going to do. My carpet was a mess and they did a great job on it

Report a concern   May 30, 2024 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

Tile looks great after cleaned!

Report a concern   May 29, 2024 — Rated 10 out of 10 by H.H. Zerorez Phoenix
What do you like about our products and services?

Jeff was the best and so professional. We will ask for him again.

Report a concern   May 29, 2024 — Rated 10 out of 10 by T.J. Zerorez Phoenix
What do you like about our products and services?

Easy to make appointment. Technician shows up on time after calling ahead. I have dealt with 3 different technicians and they were all courteous and professional.

Report a concern   May 29, 2024 — Rated 10 out of 10 by Brittney Mishler Zerorez Phoenix
What do you like about our products and services?

Always amazing products but even more, those who complete the service are some of the best people we have met! We love your company! Thank you!

Report a concern   May 29, 2024 — Rated 5 out of 10 by P.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpets not any cleaner than what I can do myself.
I guess I was expecting a miracle that didn't happen:(

Report a concern   May 29, 2024 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Cassie di a great job

Report a concern   May 29, 2024 — Rated 9 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

Job well done,

Report a concern   May 29, 2024 — Rated 9 out of 10 by E.P. Zerorez Phoenix
What do you like about our products and services?

Fast and efficient

Report a concern   May 29, 2024 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Love that you don't leave shampoo residue in the carpet.

Report a concern   May 29, 2024 — Rated 8 out of 10 by K.K. Zerorez Phoenix
What could we do to improve?

Kinda of pricey.

Report a concern   May 29, 2024 — Rated 9 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Easy to book an appointment. Very efficient.

Report a concern   May 28, 2024 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

Great customer service and results!

Report a concern   May 28, 2024 — Rated 10 out of 10 by N.W. Zerorez Phoenix
What do you like about our products and services?

Carpets look Wonderful ! Friendly and professional . Highly recommend

Report a concern   May 27, 2024 — Rated 10 out of 10 by R.R. Zerorez Phoenix
What do you like about our products and services?

Fast and very clean!

Report a concern   May 27, 2024 — Rated 3 out of 10 by J.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Even though zero res came back the second time. I will not recommend the co.
They tried to sell me grout color for 1200.
I had them do the kitchen area. It did look better than the first person who came out. It was very expensive for over 500. Even with a discount.

Report a concern   May 27, 2024 — Rated 2 out of 10 by M.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

There were still areas I saw later that looked like they weren't even cleaned. I probably could have done better with a mop and bucket. The kid wasn't even here but for maybe 30 mins. DEFINITELY not worth the $330 I spent!

Report a concern   May 27, 2024 — Rated 10 out of 10 by Rodney Bonds Zerorez Phoenix
What do you like about our products and services?

The results we saw with the grout on our flooring were great and exceeded expectation. Also the tech that worked at our home communicated very well throughout.

Report a concern   May 27, 2024 — Rated 10 out of 10 by Joy Brooks Zerorez Phoenix
What do you like about our products and services?

I’m always fully satisfied with the service that Zerorez provides. I will continue using it year after and recommend you to others because you are so focused on providing satisfaction.

Report a concern   May 26, 2024 — Rated 10 out of 10 by Stephanie Waaramaa Zerorez Phoenix
What do you like about our products and services?

Matthew is extremely professional and courteous. He took pride in his work to make sure the job was done well. Advised me on what to do with my grout. The quote was much more reasonable than Stanley Steemer to paint my grout. I will definitely be using Zerorez to get that done.

Report a concern   May 26, 2024 — Rated 10 out of 10 by Stacey Phelan Zerorez Phoenix
What do you like about our products and services?

Excellent communication from start to finish. Top notch cleaning. No smell, no mess, fast drying. The tech was very professional, warm and friendly, did an excellent job and was very kind to my dogs. Just all around an excellent experience! Thank you!

Report a concern   May 26, 2024 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

Carlos was great. He was on time, friendly and efficient. He was clear about the costs and verified one of the carpets was made of material that could be professionally cleaned before quoting the job price. The carpets came out great, and without worrying about chemicals affecting the dog or us. Will definitely use ZeroRez again.

Report a concern   May 26, 2024 — Rated 9 out of 10 by Brian Ramey Zerorez Phoenix
What do you like about our products and services?

Good, efficient work.

Report a concern   May 26, 2024 — Rated 8 out of 10 by J.F. Zerorez Phoenix
What could we do to improve?

Provide exact measurements and fees to all areas so the customer knows the cost going in. No surprises. I scheduled thru the Instagram page and the cost ended up being significantly more at time of service. Be clear and up front. Otherwise the worker doing the job gets the brunt of the disappointed customer. That is not fair.

Report a concern   May 26, 2024 — Rated 10 out of 10 by Yvonne Veloso Zerorez Phoenix
What do you like about our products and services?

I love how clean my tiles and carpet are. The technicians are friendly. They arrived early and called in advanced. They have great specials, very affordable. Environmentally friendly products and non- harmful to pets and humans. I've used them for 8 years.

Report a concern   May 26, 2024 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Quick drying, no residue and on time service. The tech did a great job.

Report a concern   May 26, 2024 — Rated 10 out of 10 by B.L. Zerorez Phoenix
What do you like about our products and services?

Jacob was very professional and did a great job.


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