Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84654 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 8, 2024 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Great service and product.

Report a concern   June 8, 2024 — Rated 10 out of 10 by Lynda Peterson Zerorez Phoenix
What do you like about our products and services?

The best in town!! You will not be sorry if you use ZeroRes. I love their products (their special water cleans EVERYTHING ) and my carpets look perfect after they clean them. Love, love love their service.

Report a concern   June 8, 2024 — Rated 10 out of 10 by Debbie Ross Zerorez Phoenix
What do you like about our products and services?

The technician was very thorough and took pride in his job
Very professional
Awesome

Report a concern   June 8, 2024 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Carpets look clean and refreshed. Service was friendly and efficient

Report a concern   June 7, 2024 — Rated 10 out of 10 by Matt Garrison Zerorez Phoenix
What do you like about our products and services?

Mike was great and a positive representation of your company.

Report a concern   June 7, 2024 — Rated 10 out of 10 by Mary Atkin Zerorez Phoenix
What do you like about our products and services?

Skyler is excellent at carpet cleaning. He was punctual, friendly, careful, and hardworking. Our carpets turned out clean, and soft! Let's do this again sometime.

Report a concern   June 7, 2024 — Rated 9 out of 10 by Debbie Gaertner Zerorez Phoenix
What do you like about our products and services?

no residue

Report a concern   June 7, 2024 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Great work and good results

Report a concern   June 7, 2024 — Rated 10 out of 10 by C.P. Zerorez Phoenix
What do you like about our products and services?

Very professional and effective

Report a concern   June 7, 2024 — Rated 10 out of 10 by Karen Biesbrouck Zerorez Phoenix
What do you like about our products and services?

Excellent carpet and tile cleaning

Report a concern   June 7, 2024 — Rated 10 out of 10 by K.A. Zerorez Phoenix
What do you like about our products and services?

Professional, friendly technicians as well as great carpet cleaning services. I have been using only Zerorez for years.

Report a concern   June 7, 2024 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

*Technicians are well trained, professional &
friendly
*My carpets always look like
new after they are cleaned!

Report a concern   June 7, 2024 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

We had our tile floor cleaned and they turned out fantastic. While we had the floors cleaned, we also had an area rug cleaned which looks like new after the cleaning.

The technician was very polite and made sure that I was satisfied throughout the cleaning process.

I will be using their services again for all future tile, rug and furniture cleanings.

Report a concern   June 7, 2024 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

Great service. Appreciate it!

Report a concern   June 7, 2024 — Rated 0 out of 10 by C.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You did NOT get my carpet clean.

Report a concern   June 7, 2024 — Rated 10 out of 10 by Nora P Messina Zerorez Phoenix
What do you like about our products and services?

Zerorez technicians are professional, respectful, and thorough. My carpets are clean, soft, without any residue. They did a fantastic job on my tile and the grout.

Report a concern   June 7, 2024 — Rated 10 out of 10 by Laurie Closset Zerorez Phoenix
What do you like about our products and services?

The individual that came here to clean the carpet was very thoughtful and very educated in the process and everything looks perfect!

Report a concern   June 7, 2024 — Rated 10 out of 10 by A.G. Zerorez Phoenix
What do you like about our products and services?

A good job was done on aged carpeting. They look almost like new again.

Report a concern   June 7, 2024 — Rated 5 out of 10 by A.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I paid an extra $50 per room to have the urine taken care of and a brown dirt stain removed in the master and the dirt is still there and I can still smell urine in 2 rooms.

Report a concern   June 6, 2024 — Rated 10 out of 10 by Jill Kenger Zerorez Phoenix
What do you like about our products and services?

Zerorez was a pleasure to deal with from start to finish. My carpets are so clean, they literally look brand new. My service agent Cassie was professional and on time! What a great all around experience! Highly recommend!

Report a concern   June 6, 2024 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

The stains came out nicely.

Report a concern   June 6, 2024 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

The finish results & the fact I don’t feel the product use will contribute quicker soiling. Dries quickly.

Already recommended to a neighbor.

Report a concern   June 6, 2024 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

Zerorez always does such a great job cleaning our floors and upholstery! We have never been less than ecstatic at the results.

Report a concern   June 6, 2024 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

Like that there is no chemicals. Dries fast.

Report a concern   June 6, 2024 — Rated 10 out of 10 by W.L. Zerorez Phoenix
What do you like about our products and services?

The technician was knowledgeable and explained the process for removing wax from our carpet. I have already made a recommendation for your company.

Report a concern   June 6, 2024 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Very happy with my cleaning service.
The carpets smell and look like new.

Report a concern   June 6, 2024 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

Clean, fast drying and quick.

Report a concern   June 6, 2024 — Rated 3 out of 10 by D.N. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Our grout in our tile was very dirty. I do feel like the floor is cleaner but there is grout all over that is now white. I have taken a toothbrush with water to them and it comes up just dirty. I think that it is the cleaning solution that settles in the grout that just needs to b cleaned out.

Report a concern   June 6, 2024 — Rated 7 out of 10 by C.D. Zerorez Phoenix
What could we do to improve?

The boys did a good job. I would tell you that we had to go around the house afterwards with a magic eraser and get all the scuff marks from the equipment off the baseboards. We just had the house painted so I know it was from those hoses being dragged around. Also lots of hand/fingerprints on the ceiling near the vents. Got on a ladder and got those with a magic eraser too. Just be mindful of leaving marks behind.

Report a concern   June 6, 2024 — Rated 0 out of 10 by S.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You can make things right by adjusting my invoice and taking off the shower cleaning. The tech did not clean the showers when he said he did! I even sent in pictures to prove that. I was charged $1000 for an 1100 sq ft town home. That is absolutely insane. I was told someone was looking into the charges and have heard nothing back. Definitely not impressed.


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