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based on 87386 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time and very professional. The tile has never looked so good.
My carpets look wonderful and they were quite dirty. The gentleman who cleaned the carpets(Kevin)was very professional. Couldn't have ask for better service from him, however the ladies on the telephone didn't appear to have it "all together." I spoke to two different operators and neither of them seemed to have a handle on what they were doing.
Friendly, thorough. Craig did a great job.
I already have shared before and after pictures with my coworkers. Anthony Laytart was excellent and did such a professional job. I appreciate being able to take before and after pictures. I plan to contact you again to clean all of my tile. I also appreciate the water sprayer and would be interested in purchasing a larger amount. Is the water ok to use in the laundry for stains??
On time and very clean carpets.
Service is always professional. Product is great! My carpets and my tile are gorgeous! Thank you, Zerorez!
Thoroughness, it was more money but I didn't care. My wife was skeptical but two days after being done she commented that they do look better than ever. The pet stain removal tool works great and you can see first hand the extraction of the pet stain. (Gross).
The man that came to my house was nice and very professional. I had my tile cleaned and it looks brand new.
price was a little expensive
Very friendly service and great results.
they work!
The technicians go above and beyond my expectations. Great job!
I like that no chemicals/soaps/etc, are used.
Your technician was on time and efficient - price is acceptable.
START TO FINISH VERY GOOD SERVICE AND GREAT RESULTS IN THE CARPET CLEANING PROCESS.
Work performed, quality, professionalism, price.
Ease of scheduling, updates through email, great customer service and my carpet looks so clean!
Promptness, nice tech, carpet and tile came out great
loved tile cleaning
The quote I was given included my kitchen. When the technician arrived he told me he could only do the carpet protectant for the quoted price. I had already moved all of my furniture out of my kitchen. I was very disappointed.
Your product works and the staff are friendly and efficient.
Your tech Pete was great. Great customer service skills.
The technician was very nice but went to quick and the spots I asked to remove did not get removed. The techs I had before did a much better job!
The fact that no residue is left behind. The floors dried quickly.
The technician didn't come when scheduled. He called and was surprised that your office hadn't contacted me to tell me he would be very late. He made promises about free cleaning and promised that I could be called the next morning to reschedule that day. No one called me. I finally called, was put on hold several times while Mary tried to find when I was scheduled. She finally said that I would be called back promptly. I wasn't. I called again and eventually I was given a time slot.
The guy did great job. Look like new.
Was clean and I can see the clean. No smell of any kind. Quick too.
Great Technician!
The phone staff was excellent, patient and friendly. They assisted me with what I needed and did not try to sell me anything I didn't need or ask for. The technician was early and again was friendly and explained everything that was going to be done without trying to talk me into additional services. He explained the pet treatment and what it will and will not do. The product removed 99% of the stains and dried remarkably fast.