- Phone: (480) 507-2419
- Visit Website
based on 84536 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Easy-Peasy. Quick, professional, good job.
My carpet was VERY VERY dirty. I had other carpet cleaners come in and clean it and the stains were back with in a few days. So far it has been foru days and the carpet still looks really clean. Thank you to Robert who done a really good job on my carpet. Now my grand kids can crawl and scoot around and not be so dirty... Thanks ZEROREZ!!!!@
They called me that morning to let me know they would be there in 15 minute, they were on time. He covered his shoes, was extremely polite and efficient and did a good job of cleaning my carpet. I certainly would have them again to clean my carpet.
Arlene Trcy
English speaking and dressed like a professional (didn't show up in board shorts!).
My carpet got very clean with minimal drying time required.
No crunchy carpets!
Products. I like the idea that you don't use harsh chemicals and soaps that make the carpet stiff after cleaning.
Services.The service was prompt and efficient. Your service person was knowledgeableabout the product and service. He was friendly, polite, and provided service with a smile.
Thank you zerorez,
Doug/Carol
There was no pre-vac, then the doors to both bedrooms were not even cleaned behind, the bed skirts were not even moved and the walk area does not look any better than when it was started. I live alone with one dog (four years old, so no messes) only everyday wear. The carpets were cleaned less than six months ago so we are not talking a lot of dirt. There were NO pieces of furniture to move the big carpet is 16x12 and the two walk ways in the bedroom are about 5x8 - He was here about 47 minutes.....no I dod not think I will be recommending Zerorez nor will I have them back.
The customer service is great.
friendly tech
So impressed with how well my carpets turned out and loved having the softness in carpet after drying and not the hard crunchy fibers.
I love everything about what you did. I just noticed my house SMELLED for 2 days after and I wish I was told ahead of time. Other than that I LOVED my service.
Easy to make an appointment. Very clear process. Our tech Casey was very professional and did an excellent job!
So I wanted to wait to do my review because of course our carpets looked awesome when the tech was done but now they look gross and are all matted in the high traffic areas. When we got our carpets done last year with a mom and pop shop the carpets look amazing for at least 6 months with Zerorez they looked amazing for a week or so. I'm super disappointed that we spent $200 to get the carpets cleaned with the protectant as an extra cost. You need to either come back out and fix this issue or refund us our money because the way my carpets look right now I just want to rip them out and get new carpets and the current carpets we have are less than 2 years old. I feel like my carpets have aged 10 years after you guys got done "cleaning" them. Very disappointed!!
My technician Kevin was great, he arrived right on time, explained everything fully about the charges, tried three different things to get a problem area cleaned and even priced out additional services for me.
Great product! We were doing a large DIY homeproject and found ourselves running out of cleaning water. We called and within two hours received delivery of a new supply so that we could finish the job without using harsh chemicals.
great service, easy to schedule, professional technicians, fast response time,my floors are amazingly clean! thank you zerorez
We have used Zeroerez previously and have been happy. This time I had them clean the tile in the bathrooms, in addition to the carpet. Clean up was not very good - baseboards in carpet area were splattered and we had to wipe them. The laminate flooring (not on the work order) was left with big foot prints, either due to the wet carpeting or cleaning of the bathroom tile.
fast reliable affordable service
Carpet was clean and cleaner was on time and patient when I wasn't fully done clearing the rooms out.
Robert was efficient and professional. The carpet dried in about 4 hours. The carpets cleaned up very well with the exception of one high traffic area in the Master bedroom. I probably should have taken him up on his offer to go over the area again.
Great company!
Wonderful job , excellent information!
I hadn't ever used a carpet cleaning service before Zerorez so i was not sure what to expect, but I was more than happy with the quality on all levels. The cleaners showed up on time, they were friendly and answered any questions I had before during and after the job was done. The process was thouroughly explained including the full cost breakdown. It's a little sad to say that I haven't seen such an upfront attitude with many other companies, no matter what service they provided. I will definitley be recommending you
Great job
I love that Zerorez is safe for my family and pets. The service was A+.
No detergents or residue. Professional.
Timely, efficient, professional and friendly. Louis was excellent.
The work was done on time and on budget
quality product and technician very personal and professional
quit trying to upsell