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based on 87386 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The representative was very good at his job, also very friendly. Enjoy having him in my home. The carpets and the couch look great. Very clean. Thank you.
I saw areas with soap around the door which the tech didn't pick up. Obviously I don't want to call him in again to fix it. Lot of mosquitoes came into the house with door wide open.
The tile and grout cleaned up just like the tech said it would. The heavy area's in the kitchen not as much but it was alot worse. The tech was very polite.
The method of cleaning
The only thing was the guy forgot to call ahead a few minutes before arrival time.
That would just help to finish preparing the rooms. Thanks again.
These guys are great. Always professional and a great value.
The closet carpet was cleaned even tho the rug was covered with shoes because it was never included.
excellent services
I use the empowered water to mop my floors and take spots out of the carpet--I love it
the man who came to do my carpets was very friendly and did an excellent job. Give him a raise.
I appreciate your use of water without chemicals. I am very happy with the results.
The tile looks amazing and Cody was awesome!! Thank you so much!
Got my carpets clean and the spots out
Casey was an excellent technician and did a very comprehensive and thorough cleaning. Zerorez did a good job with providing time windows and communicating.
The guy that came out was very knowledgeable and did a great job.
I thought the guy that did my floors was very good and I was pleased with the way my carpets turned out. I'm not convinced that I was charged fairly based on what I was told in two different conversations with office personnel . . . the first one I do not have the name and the second was Teddi.
Great service looks great
Thanks
Responsive
I was disappointed with the corners and along the baseboards I had to clean out the muddy areas were left behind. . I also was really surprised when it cost me $100 to do my area rug and runner which only took 25 minutes to clean. I could have almost bought a new one for that price. It just wasn't what I expected. I had heard and saw what a great job they had done for other clients.
We are a repeat customer and look forward to the Zerorez service. The Zerorez representative always listens and makes suggestions to make our service a success. I provided information about our last tile cleaning service and the process was adjusted to produce a 100% successful service.
Happy customers Michelle and Jim
Carpets dry quickly and tile looks great
Still have a spot on the carpet, streaks on both loveseats and still have spots on both loveseats. Last time you did the carpets only and the service was great. Right now I' m waiting for a call back to "fix" these issues. I anticipate you will make right on the cleaning.
Friendly staff!! Did a great job!
The carpet comes out looking good, and stays that way for a long time. So I can use my home carpet cleaner with just hot water in it on the high
traffic areas to maintain it for a long time.
So ordering your services from the website. I filled out the information for two specials (three rooms for $129). When the technician arrived he said the appointment was for 2 rooms. So this cleaning ending up costing me more money ($389) then I was planning on.
Affordable. On time. Professional.
Where do I begin!!! The fact that there is NO residue on my carpet after it is CLEANED is beyond wonderful!!! That my husband says I no longer am allowed to clean the carpets myself and Zerorez is the ONLY company allowed to do our carpets is a major SCORE for me!! The technician was extremely knowledgeable about products, carpets the process, you name it he answered all my questions and helped me decide on which pet treatment to use on the area we called "pee alley" in our family room. Our 10 year old carpet has new life and feels so soft! He did the carpets in a timely manor too!!! Thank you SO much for a beyond wonderful cleaning R. Holt!!!! I have already recommended Zerorez to 3 of my friends!!!
I like the fact that there is NEVER A RESIDUE left behind. This allows the carpets and floors to remain much cleaner....longer!
I loved that they did a test area without being asked and varieties that I wanted to move on. I was pleased with the punctuality, quickness and the job itself.
Quick response time in setting appointment, Preston our Zerorez agent was very professional and took extra efforts to get tough stains out of carpet/upholstry
The young man doing the cleaning was a little early, called first, protected our furniture, walls and walls. Hew did an excellent job of cleaning and he was fast. He left the home much better than he found it.