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based on 84544 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was prompt, and technician was courteous and very knowledgeable. The cleaning was thorough and completed in a reasonable time.
Great service, very professional
the carpet appears to have streaks. I thought maybe after I vacuumed it would be OK. it is still streaked.
I was extremely pleased with the service provided (cleaned carpets) as well as the very professional tech, Troy, who did an excellent job. I would absolutely recommend Zerorez to all my friends and family.
Quick, friendly and did a great job.
My carpet looks like new and dried quickly!!!! My technician Rhys McKinney was so knowledgeable and worked very hard to get my carpet clean. He was on time, friendly, and cleaned up afterwards. What a difference in carpet cleaning companies from the past. So happy with Zerorez and Rhys McKinney.
Service quality.
Doesn't have a heavy chemical smell
There's no comparison in carpet cleaners. ZeroRes is the best hands down.
We still had spots left in our carpet
They did an oustanding job with our carpets. 100 percent improvement!
clean and fast
It was on time and prompt. The service was very professional and he answered all my questions very well.
effectiveness and professionalism
The scheduler & the tech Gary, did exactly what you said they would, upon booking appt.
Cleans super well and leaves a fresh smell
Customer Service was awesome from initial scheduling to requesting a change in my cleaning date to notifying me of the arrival of the technician . . all went so smoothly. I would definitely use your Service again.
Cost was a little high
The smell, or lack there of I should say. It doesn't smell like chemicals during or after. You guys cleaned our carpeted stairs (11 yrs old) and have only been cleaned by my shampooer, they look brand new almost! My children's rooms are stain free,and that in itself is amazing. I won't use anyone else..EVER
Do it right the first time
Our carpets stay cleaner longer now that Zerorez cleans them. We have 2 dogs and 2 cats, so our carpets get a lot of traffic, but after you clean them, they look brand new.
Everyone whom I have come into contact with at your company has been professional and courteous, which is great.
The fellow was great and did a great job!
All natural and gets things clean. The service was on time,very friendly and thorough.
All of the spots came clean and it smelled good
The professional manner of the technician, his thorough explanation of how the system works, and then letting me watch it. His estimate of the time involved was right on.
Your technicians are professional, courteous and do a great job!
I like the very friendly, courteous, and professional techs.
Punctuality
My husband passed away and your employee worked very hard to clean up my carpet and did an excellent job. He was very compassionate and I thank you for that.