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based on 84544 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Love that you do not use chemicals
troy was very helpful and answered any question i had
they were very courteous and did a beautiful job
The carpet felt very clean once dried. The spots did not come out. For a person like me I can't afford the cleaning because the carpets are not worth the expense to clean them.
courtisy,service,on time, professional,
Your technician was excellent. I felt bad that I had no cash on hand to give him a tip :(. I love that you do not use soap or chemicals. I will never use anyone else to clean my carpets. Thx!
You teck was friendly and helpful and the carpets came very clean.
Carpets come out clean and dry soft.
Service Tech's are very knowledgeable and on time.
Good cleaning, technician C.J. right on time and completed on estimated schedule. Competitive pricing.
They were prompt and very informative
quality of work and very qualified cleaners
thank you
Very well done and very efficient. My technician was awesome.
You guys made it easy to schedule service and were able to get an appointment right away. The service tech was on time and very very polite. I believe his name was Shawn. He did a great job and was able to finish the job in a short amount of time. I think you all have a great company and I will definitely recommend this company to my friends and family!
I had Gary Dalton clean my carpets. I would never have him again, he did horrible job. One year ago I had Eric Storm he did amazing job and really clean my carpets and Gary was to big in hurry to get out. Gary showed up at my door at 8 talk with me for about 5 min I showed what I wanted clean. He unloaded his truck and got set up this is about 8:10, by 8:20 he was loading his truck up,came back in at 8:25 saying he was done. I was shock and told him so. I told him that the last guy ( Eric) clean for about one hour his responds was then the other guy must not be very good!If you look at the invoice it was sent to me at 8:29 it would of been earlier but the invoice was not on his phone so he had to call the office to have it put back on so that took another few min. So it took him 10 min to clean 3 rooms, living room, master room,and Masterbath-closet. And it looks like a 10 min job. I did sign the paper saying every thing look ok because the carpet was still wet but after it dried you can tell where the walking path was in the master bedroom. My husband was shock at the worst job ever. Like I said Eric did a great job and I did tell a lot of my friends but now I will think twice before I mention Zerorez. I think you need to retrain Gary.
This last job was disappointing, there was some areas that I know were not cleaned. Felt he was hurrying to leave somewhere more important which is why the job was sloppy.
Pet friendly, quick availability, no smell or crust leftovers!
My house is clean!
Punctuality, lack of obvious odor, reasonable pricing
On time, very professional personnel in the field, neat and efficient. The represenitive who took the service call was very efficient and friendly.
Fast drying.
I like that there is no order, or residue left behind. The tech was friendly, upfront about the options and expenses.
Very Professional, very fast.
Your cleaning method is very effective
Timely service. Friendly, knowledgeable technicians
They are providing excellent services, the they were explained all the steps in details.
Technician was very professional.
The tech was professional, courteous and very efficient...
the product was amazing with no or odor and did an unbelievably incredible job...I am recommending you to everyone I'm so excited my friend gave me the information to find you...my plan is to have you back soon and use you often!!!!
Brian was the gentleman that came to clean the carpets. Explained all the costs, answered questions, very polite, worked quickly. Love the Zerorez empowered water and refilled my container. Clean every surface using this water. Love it.
Doggie stain in den. Application of proper chemical should removed. Also master closet has a smell still after cleaning carpet. Thank you, Name removed
cleans very well, dries fast