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based on 84544 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very well done, explained each step he took, very friendly. Office staff apologized for back up and was able to get us rescheduled quickly.
Rhys was such a great guy. He came to my home very professional and very nice. He did an amazing job and I will definitely call him again to come out for other areas in my home.
Friendly, accommodating my schedule and changing needs
Friendly ,knowledgeable, helpful,curious,overall fantastic 👍👍👍👍👍🙌🏻🙌🏻🙌🏻🙌🏻
Poor quality results in cleaning grout; left our house a mess; damaged our wood floors by dropping equipment items on them. You need to pay for the repairs to my wood flooring and reimburse us for the cost of our grout cleaning.
It does the job. Carpet looks great.
The service tech wasn't very friendly. He charged for 3 roons. I agree the carpets were dirty but he only went over them once. He was out of there in less than 45 minutes. He was packed up and going without even asking if I was satisfied. I hope all of techs are not like this. If so you won't be in business for very long. This was supposed to be a surprise for my sister that has several health issues. There is no surprise because you can barely even tell that the carpets were cleaned professionals. Please don't do this to the next customer
Tile floor and grout comes clean like it is brand new again.
I like the feel of the carpet after the cleaning. It is soft and feels like it did when it was new. Thanks. You will get my repeat business.
Marcia Villa
professional, quick efficient service
Our technician Troy was great - professional, friendly and did a great job. He was efficient and got our carpet very clean. We will definitely recommend your company and use you again.
No rezidue !
Very professional, responsive.
Great technician and awesome job
Overall service and the method of cleaning.
Carpet had a "crunchy" texture in some spots. I vacuumed before placing items on cleaned carpet and it was ok
Everything was great.
On time, courteous, uniformed tech, no smell after work is finished.
The quality and performance of the Zerorez process.
My carpets are much cleaner than they were, but I am truly not as impressed at the results as I thought I would be based on how highly your company is talked about on the radio and based on the reviews I had read online. I knew beforehand that some spots might not go away at first if I had treated them in the past with spot shot, but I figured the areas that were dirty simply from high traffic would go away pretty easily. I feel like if they had spent a little longer on some of the high traffic areas it would have come more clean, as there are stripes of clean in the middle of those spots now. I was given no information on whether these dark areas would go away further with future cleanings and if so when would be adequate time to do another.
You use no soap or detergent just good old freshwater treated and soft thank you
everything!!!
The Technician was knowledgeable and explain the process, I felt comfortable with what needed to be done.
after a few days the carpets still look good!
I thought the cleaning man did a great job and it was quick and wonderful!
The process was very easy, start to finish
High traffic areas don't look any better.
Courteous representative and very efficient.
Very nice - excellent service
Great results after first cleaning. The technician was quick and friendly