- Phone: (480) 507-2419
- Visit Website
based on 85354 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love that the process is environmentally friendly. My carpets look great. Our tech, Casey, was fantastic.
The carpets look awesome and the gentleman that did the cleaning was super professional and helpful
How clean the carpet is after cleaning is done and also how quickly it dries. Also the fact that chemicals are not used
Using the byproduct, "A water", to get rid of pet issues.
Professional and friendly. Carpets dried quickly and understood how certain areas would look after regarding high traffic and pet areas.
You service was good but you never mentioned about an environmental fee of $14.00. If your cleaning process is based on H2O where is there an environmental problem????? This needs explaining. $14.00 for what? I spend less than that when I get new tires for my car. Is this a way of making up for your promotional fee of $20.00??
Product was great service awesome
Wonderful technicians and fabulous devices.
We needed same day service and we got it! We had a disgusting situation and Zerorez handled it well.
No residue. i just needed to get rid of the dust in the carpet, had a few spots. All the rooms look wonderful and smell clean.
My carpets look great!
The guy this time really took his time and was very friendly.
Friendly and professional staff. Showed me the clean carpet fibers.
After the cleaning the carpet was very soft and fluffy and dryed very fast.
Great service, timely arrival and thorough cleaning of carpets, very satisfied!
The carpets always look nice afterwards and the service is quick and efficient. I will say this time, I did not receive a call indicating the service tech was on his way, however, he was within the time slot that I received when they called the day before to confirm my appointment. The tech was polite and explained all the process and reviewed the pricing before he started. I am pleased with the outcome of this service call.
On time, no hidden charges
PAUL AND JOHN DID A TERRIFIC JOB IN CLEANING MY CARPETS. THEY WERE ON TIME AND VERY PROFESSIONAL AND FRIENDLY. MY CARPETS LOOK BRAND NEW AND I AM VERY SATISFIED.
Your carpet cleaner was very nice and did a great job.
I have used Zerorez three times now. I'm very happy with the results but I am tired of the tech's lecturing me about any stains on my carpet, particularly the pet stains. I called you because my carpet needs to be cleaned! The last tech I had was wonderful, this time, not so much. He seemed annoyed to be working at all and told me I really should replace my carpet in my very large family room!!! Is he going to pay for it???? I just want my carpet cleaned, not be made to feel awful because I have a dog. I wish I could request a tech and get the same one every time. It would not be the one I just had, that's for sure.
Natural, no odor, safe for kids and pets...
This time the job was sloopy and it seems that the carpet was not cleaned properply in one bed room. Plus there dirty water left on the title next to the carpet I had to clean this up. The worker was nice just did not do a good job.
Transparency with the formula you use to determine what is considered a room and the resulting price. Phone contact is great, scheduling is easy, and communication about anticipated appt. time is important
Good price and on time service.
Clean,fast and effective
Amazing, restored my carpet to almost new. I will use you guys again
Great service and great job on our carpets as usual.
That I can breathe when you are done.
I like the clean feeling without the crunchy carpet feel. I do think the cost for the sectional cleaning was way too high!
Best Carpet Service ever!