Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87386 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 13, 2015 — Rated 10 out of 10 by B.T. Zerorez Phoenix
What do you like about our products and services?

Very Polite and Professional

Report a concern   December 12, 2015 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Last name removed our agent was very respectful, courteous and efficient. J

Report a concern   December 12, 2015 — Rated 9 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

Excellent service at a reasonable price.

Report a concern   December 12, 2015 — Rated 10 out of 10 by G.G. Zerorez Phoenix
What do you like about our products and services?

Paul was one of the best since Jeremy Kies. You have a quality employee and I would hope your company would do all you can to retain a quality person such as Paul.

Report a concern   December 12, 2015 — Rated 10 out of 10 by L.A. Zerorez Phoenix
What do you like about our products and services?

My carpets turned out so clean and pretty! They look brand new again! My technican Peter did an awesome job. Thank you very much!

Report a concern   December 12, 2015 — Rated 10 out of 10 by D.A. Zerorez Phoenix
What do you like about our products and services?

Awesome cleaning & service

Report a concern   December 12, 2015 — Rated 9 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Very friendly, arrived on time, very informative, the carpets only took a couple of hours to completely dry, the tile looked amazing after being cleaned

Report a concern   December 12, 2015 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

prompt, polite,

Report a concern   December 12, 2015 — Rated 10 out of 10 by M.T. Zerorez Phoenix
What do you like about our products and services?

Great reservationsist, service technician and the quality of work is amazing.

Report a concern   December 12, 2015 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Great customer service and superior job by Charles. 100% satisfied

Report a concern   December 12, 2015 — Rated 9 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

great service, friendly technitian

Report a concern   December 12, 2015 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

I like that there are no chemicals in your product. It really works well on stainless appliances, counter tops and much more.

Report a concern   December 12, 2015 — Rated 8 out of 10 by T.H. Zerorez Phoenix
What could we do to improve?

We called due to some stains in the carpet. Reagan was very polite and helpful. Unfortunately, we can still see the pet stains under the black light. Any advice on how to remove these will be very helpful.

Report a concern   December 12, 2015 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

Consistent service and quality.

Report a concern   December 12, 2015 — Rated 10 out of 10 by F.B. Zerorez Phoenix
What do you like about our products and services?

Promptly did a very good job.

Report a concern   December 12, 2015 — Rated 10 out of 10 by Lita Delgado Zerorez Phoenix
What do you like about our products and services?

What an amazing chemical free customer service company! So worth the investment. It is great to see a family owned company thrive!

Report a concern   December 12, 2015 — Rated 10 out of 10 by Carol Busse Zerorez Phoenix
What do you like about our products and services?

Quality work with timely scheduling.

Report a concern   December 12, 2015 — Rated 10 out of 10 by K.P. Zerorez Phoenix
What do you like about our products and services?

Cleaned the carpets great, salesman was friendly.

Report a concern   December 12, 2015 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

I liked that it was done quickly and dried quickly

Report a concern   December 12, 2015 — Rated 10 out of 10 by R.Y. Zerorez Phoenix
What do you like about our products and services?

We like the way it turned out and service person did a good job

Report a concern   December 12, 2015 — Rated 7 out of 10 by C.L. Zerorez Phoenix
What could we do to improve?

Your cleaning procedure and results are above anyone else. It is better than anyone out there but having said that the pricing is such a turn off when it is all said and done. I went into this thinking that I would spend about 350 (which is more than most people would spend or a little more) and ended up spending over 600. Not sure I want to repeat that again. I may have to replace my flooring with tile.

Report a concern   December 12, 2015 — Rated 10 out of 10 by Nancy Esquivel Zerorez Phoenix
What do you like about our products and services?

The product is wonderfull it cleans and drys so well.
The service technician was very nice and knowledgable
best way to go about getting my pet stains out of the carpet Just a great experience all together!!!

Report a concern   December 12, 2015 — Rated 9 out of 10 by H.S. Zerorez Phoenix
What do you like about our products and services?

professional and on time.

Report a concern   December 12, 2015 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Fast , easy. on time, and not wet carpet.

Report a concern   December 12, 2015 — Rated 5 out of 10 by C.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

the first time zerorez cleaned my carpet they took extra time to really clean the stain. This time it was quick in and out he did not clean the carpet on the step down to the living room. For some reason it took a longer time to dry even though I turned up the heat and ran the ceiling fan. My carpet was cleaned on Dec 7 and I paid 146.00 and the radio advertise a 129.00 special on three rooms for the month of Dec.

Report a concern   December 12, 2015 — Rated 10 out of 10 by Charlene Walsh Zerorez Phoenix
What do you like about our products and services?

Our carpet is soft and odor free, restoring the plush original look.
Charles, your technician did a great job.
He answered all my questions with knowledgeable information.
He knows your product and truly believes it's the best.
Thank you

Report a concern   December 12, 2015 — Rated 10 out of 10 by Nicole McEnaney Zerorez Phoenix
What do you like about our products and services?

easy to schedule, friendly staff, great service.

Report a concern   December 12, 2015 — Rated 10 out of 10 by K.C.P.L.C. Zerorez Phoenix
What do you like about our products and services?

quick scheduling
polite and professional techs

Report a concern   December 12, 2015 — Rated 9 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

Extremely professional service

Report a concern   December 11, 2015 — Rated 10 out of 10 by Ron Rhoads Zerorez Phoenix
What do you like about our products and services?

The best, I told so many people about your company.


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