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based on 85354 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Trey was very professional. The carpets did look better, however, many spots returned after it dried and he left. I am in a rental so not sure what the stain were so we weren't able to know for sure to help him out.
My carpet spots weren't removed to my satisfaction and I was told it was shadows or because of worn carpet pile.
Carpets dried very fast and they looked fantastic.
Good telephone support in office. Technician is on time, careful, thorough, friendly & professional. I like the way the carpets are clean w/o being soggy or having residual soap.
Quality of service
I was pleasantly surprised at what a great job zeroes did on our carpet. The carpet was disgusting from our pets and it came out looking brand-new. Kevin was our technician and he did such an amazing job. He was very personable, knowledgeable and professional. I will definitely be recommending zerorez to my friends and family.
The process was quick, efficient, not messy. The technician was professional, there was no residual scent.
No chemicals are used
The product works really well and our tech was fantastic.
Technicians arrived on time; Cleaning my carpets took very little time with excellent results
Your people are prompt, courteous and efficient. I am glad I called you and I will definitely recommend you to friends and family. Thank you so much.
Professional and thorough. Carpets were not soaked.
USED THIS COMPANY SEVERAL TIMES AND FIND THEM VERY GOOD. GREAT JOB, GOOD SERVICE, SERVICE TECHS PROFESSIONAL AT THEIR JOB. HAVE RECOMMENDED THIS COMPANY TO OTHER PEOPLE EVEN MENTIONED IT ONCE TO SOMEONE WHO SOLD CARPET .
nothing just took two times to get the job done.
Andrew was great! Friendly and thorough. I love that your process is fast and your products aren't harsh.
Courteous staff both on the phone and on site, good service/product and value.
No Crunchy carpet. No chemicals left behind, simply clean! :o)
Lack of chemical applied. Variety of special services provided to fix specific kind of problems.
Be less expensive ... more competitive with traditional carpet cleaning services.
Kevin the tech who came to our house was excellent and did a very thorough application for us. We knew our great room carpet had issues because of 2 sick dogs but were quite surprised at the price to extract the spots. Kevin did work with us to make it more in our budget. Just after talking to customer service I had a $ amount in my head and was not close. Not that the rep had given me a $ amount it was solely conjecture on my part. We will continue to use Zerorez in the future.
Thanks for your quality.
Name removed
I would like to have scheduled my time on the first phone call and not have to wait for a call back.
They did a good job! Price was fair.
Quick response, good price, great service. Trifecta of Value proposition
The customer service was awesome. My carpets look much better
Carpets are clean and fluffy. Looks great
Our technician was efficient and friendly. He joked with us, and ignored the fact that I heard his name wrong and called him by the wrong name for most of the process! He explained what he was doing and potential problems of our particular situation.
Thank you. Your radio adds are not lying.
works well and good service
Erick was very courteous and professional. He did an outstanding job in cleaning one particular bedroom that was heavily soiled (coke spill) and in removing soap residue from chemicals used on the carpet. I'm very satisfied; would definitely have Zerorez do my carpets again! Thank you.
There was absolutely no chemical odor, and the carpet/tile dried very quickly. I greatly appreciate that your employees drive company vehicles and are in clean well kept attire. Makes me feel more confident having them in my home. Thanks.

Thought you did a great job. The tech was very nice, and careful to not disturb or break things. And our carpet looked the best its looked in a very long time.