Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84544 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 27, 2015 — Rated 9 out of 10 by R.N. Zerorez Phoenix
What do you like about our products and services?

They seemed to work very well. Most of the heavy traffic marks and stains were removed. There were a couple stains that did not come out and it still smells like fiberize in the spare room . It is much better than it was and your crew was very respectful. polite and had good follow through.

Report a concern   June 26, 2015 — Rated 9 out of 10 by R.O. Zerorez Phoenix
What do you like about our products and services?

Cody was very helpful and did a great job. We appreciated his thoroughness

Report a concern   June 26, 2015 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Fast and they work

Report a concern   June 26, 2015 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Friendly knowledgable service with no harsh chemicals!
Casey Shapiro was very professional. We will be calling her in again!

Report a concern   June 26, 2015 — Rated 9 out of 10 by R.L. Zerorez Phoenix
What do you like about our products and services?

The tech was very conscientious and wanted to do
The best job possible.

Report a concern   June 26, 2015 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

always good always easy to work with for scheduling, very quick

Report a concern   June 26, 2015 — Rated 9 out of 10 by L.D.N. Zerorez Phoenix
What do you like about our products and services?

Quick clean and professonal. Was done properly and looked good as new

Report a concern   June 26, 2015 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

No chemicals and floors and carpets get really clean..

Andrew was great--quick, efficient and everything looks wonderful

Report a concern   June 26, 2015 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Very fast and you did an excellent job.... my carpets look amazing....

Report a concern   June 26, 2015 — Rated 10 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

EVERYTHING!!! My carpets were horrible at the house I just bought & now, they look like new!!!

Report a concern   June 26, 2015 — Rated 10 out of 10 by C.L.C. Zerorez Phoenix
What do you like about our products and services?

no hassle appointment......
carpet is almost like new...

Report a concern   June 26, 2015 — Rated 10 out of 10 by Karen Lala Zerorez Phoenix
What do you like about our products and services?

Clean products that do not soak the carpets.

Report a concern   June 26, 2015 — Rated 10 out of 10 by C.A. Zerorez Phoenix
What do you like about our products and services?

Timely response for appointment requests. Kept me updated regarding technician's progress on another job. Polite, professional, competent staff.

Report a concern   June 26, 2015 — Rated 7 out of 10 by K.R. Zerorez Phoenix
What could we do to improve?

My grout did not appear as clean as I was lead to believe

Report a concern   June 26, 2015 — Rated 7 out of 10 by P.K. Zerorez Phoenix
What could we do to improve?

I think it was too expensive to clean my sectional. Next time I will shop around. Other than that the service was good and I received a call to set up an appointment in a timely manner.

Report a concern   June 26, 2015 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

The service tech was great, and the floors looked very clean when he was finished.

Report a concern   June 26, 2015 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

No chemicals and great service

Report a concern   June 26, 2015 — Rated 10 out of 10 by Scott Lipman Zerorez Phoenix
What do you like about our products and services?

Professional, on time and worked with me to get the best price. Did a great job. The townhome had been vacant for two years and the floors were covered in dirt. They are no clean!

Report a concern   June 25, 2015 — Rated 10 out of 10 by Allison Wood Zerorez Phoenix
What do you like about our products and services?

This is a rental and very dirty. Everyone told me I would have to replace the carpets. The carpets came out Great!!! You use the scrubber brush with your normal process. Your female cleaner was detailed and would highly recommend her.

Report a concern   June 25, 2015 — Rated 10 out of 10 by V.L. Zerorez Phoenix
What do you like about our products and services?

quick-less than an hour, carpet looks great.

Report a concern   June 25, 2015 — Rated 10 out of 10 by B.J. Zerorez Phoenix
What do you like about our products and services?

Carpet super clean. Great service.

Report a concern   June 25, 2015 — Rated 10 out of 10 by C.O.N. Zerorez Phoenix
What do you like about our products and services?

chemical free, no lingering odor

Report a concern   June 25, 2015 — Rated 7 out of 10 by S.R. Zerorez Phoenix
What could we do to improve?

Do not charge a $15 fee to come to Maricopa

Report a concern   June 25, 2015 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Quality of service and how well the carpet is cleaned.

Report a concern   June 25, 2015 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

My carpet looks great. Stains came out that I thought would not come out. Service was wonderful explained everything he was doing.

Report a concern   June 25, 2015 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

the technician Scott who came to my house to clean my carpets was incredibly professional and thoroughly explained everything and was completely transparent in all of the charges. I really appreciate his friendliness and how quickly he was able to accomplish everything. Thank you Scott!

Report a concern   June 25, 2015 — Rated 10 out of 10 by B.T. Zerorez Phoenix
What do you like about our products and services?

On time, on budget, good quality, fair prices

Report a concern   June 25, 2015 — Rated 7 out of 10 by D.H. Zerorez Phoenix
What could we do to improve?

I called to tell your company some of the stains were coming back and they said it had been to long so I wasn't in the satisfaction guaranteed timeline anymore. What they said was they would waive the trip cost and re clean my carpet for the size of the room... I stated that I still needed my tile cleaned, some couches cleaned and 3 more rooms, but if I wasn't happy with the service I already gotten why would I continue to use ZeroRes. I just found it odd since I paid $100 more for the stain protection is that you would not come back out to reclean the spot and retreat them with stain protection. Expecially since I needed more work done and I stated that, & I planned on scheduling that that day.

Report a concern   June 25, 2015 — Rated 10 out of 10 by Gail Carlson Zerorez Phoenix
What do you like about our products and services?

Carpets ALWAYS come out perfectly. Technicians have been exceptional and enjoy having them in my house. Abel Valdez was superb and very helpful. Just recommended you last night while having dinner with friends. I'm sure they'll be calling after returning to the area in the fall.

Report a concern   June 25, 2015 — Rated 10 out of 10 by M.A.T.F. Zerorez Phoenix
What do you like about our products and services?

Our rental properties carpets and tile were a mess. I was sure we would have to replace the carpet and regrout the tile. You made it look new, I was shocked at how good it came out. Thank you!!!!


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