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based on 87386 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
There were some issues up front with the price not being what I expected. I was never told they were "adding" anything for the kitchen. In fact there was never anything discussed over the phone other than the 4 rooms for $129 special that I heard advertised on KNIX radio.
Casey did an excellent job.
Chemical free
The floors looked wonderful! Sean was on time and thorough.
I was extremely happy with the service Shawn provided. He did a great job getting my carpets clean.
that the carpet stays cleaner longer and that there is no soap residue.
Always on time. The service is a very good value.
On time. Friendly and courteous service. Carpets look great!
Fast & efficient, dried fast
The overall professionalism and customer focus.
Quick, clean, and good people. Just recommended to two of my co-workers to get something done for the holidays.
yu do the job well, but you need to work on the tech being there after you have be called and given a 15 to 20 minutes and then not showing up for 45 min, he went to the wrong address, no call to let us know he would be later, i had to call and find out what happened.
did not show did not call
How fast it was and the quality of the clean
The service man was very polite and explained everything thoroughly. I didn't feel pressured by him either on what service I should get.
Anthony the Tecnician was very pleasant, knowledgeable and timely. the floors look great!
i loved the fact that he did not push me to get things i did not want. He offered and explained and then i felt comrotable making my decisions. that is why i will recommend you guys and use you again.
GOOD JOB !
Quick availability
Dries fast
wonder service from your Techs.They do very good work.
It makes my old carpet looks new again without any stains and "traffic" traces.
I felt the guy after he cleaned was hitting me up for a tip the house was a small 1600 ft house 3 small rooms and great room
There seems to be to much hype over zerorez. I was expecting much better results than what I received. The technician actually had to go over an area again because I was not satisfied with the results. He was more then willing to do so but he shouldn't have had to do it in the first place. Although I did think that the costumer service was amazing.
Very professional and quality work
I was very happy with the serviceman,Anthony, and the results. I am in a rental house and the carpet looks much better than the way I rented this property from day one! I will definately use again.
the techs are friendly and professional, on time and do a very good job on the carpets.
The Technician was precise and friendly and know all about the different in tiles and how they should be done. We highly recommend him to anybody. thanks
Carpet was not cleaned as good as I would want it
Stairs needed more work and you charged extra for stairs
On timn, courteous, reliable, and just plain perfect!
Very pleased with the service done by Robert...he was very thorough explaining everything about the cleaning of the tile and the cost. He did an excellent job.
Very professional from scheduling to completion.Thank you for a great experience!
There is a thin long line across the carpet almost 20 feet long that was not there before the cleaning. I have no idea how it got there. It is almost a perfect straight line. Very strange. We wondered if it was from a dirty hose being drug out of the room. I have no idea. The carpets look cleaner but not as WOW clean as I was hoping. There a few spots that showed up again right after it was cleaned. I am not fully satisfied and would like to get the free cleaning. * Zerorez offers a thirty-day Gotta Love It Guarantee™! If you are unsatisfied for any reason within 30 days after your cleaning we will gladly return to your home and re-clean the areas you are not happy with. Please contact me for a date to come back.