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based on 84546 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your employees have always done an excellent cleaning job!
Just very professional.
Great service. I have always cleaned my own carpet and thought I did a good job. While watching my carpet being cleaned I was embarrassed how dirty it actually was. I will not be cleaning my own carpet anymore with Zerorez around. Great people to work with. Very concerned that I was completely satisfied. I wouldn't hesitate to recommend this company. AKS
Dude did a great job!! Thanks for your help!!
Our service tech, Sean, was very courteous, prompt, informative and well trained. He did an amazing job on our carpets and made it look like we never had dogs in our house!
That your products are safe for pets. The technicians were professional and knowledgeable and did a fabulous job.
There was a lot of soapy residue left after having my tile and grout cleaned. I had to mop the floor 4-5 times before it was finally clean. I actually spent more time mopping the floor after having it cleaned than the tech spent cleaning it. The grout does look a lot better though.
Asked tech to try to get red stains out. Tried and couldnt. Called another carpet cleaner and 3 days after Zerorez came, the other carpet cleaner got ALL RED STAINS out.
No chemicals...quick drying. Really liked the deep power cleaning before the regular cleaning.
Not send so many follow up emails and phone calls.
Steve, who performed the cleaning was very courteous and professional. A real asset to your team !!
Everything. Your service person was professional, efficient and did a great job. My carpet is old and I am very pleased with the results.
The service tech was knowledgeable, friendly, and fast! The cleaning process seems to work great, my carpets look amazing!
Quick. Very clean. Nice technician.
Professional Results. Better than advertised.
Shawn did a great job. The carpet looks and smells way better!!!
Tech arrived late, wanted to chat rather than get to work. We couldn't hear him working in the master bedroom, when my husband checked on him. he was texting.
Fresh and clean smelling when it was all done. Not chemical smelling at all. Thanks for the great job!
detail work and did a very good job.
When you cleaned the carpet it just seemed to renew the carpet. Looks like new.
Although our cleaning time was pushed back to 6:30 pm, our technician Brian was fantastic! We have used Zerorez many times before but our carpets have never looked better. Thank you Brian for doing such great work! We highly recommend Zerorez.
cleaned the tile very nicely.
I would recommend that you always! look in a refrigerator/freezer before unplugging it even if the home is vacant.
My carpet is cleaner than it has ever been!
Tiles and carpet are very clean, technician was great and very professional.
Cleans better than any other carpet cleaning company and the carpet stays cleaner for a longer period of time. Friendly,
efficient employees do a great job.
Timely, friendly service, and very upfront about all costs.
I liked that you were on time, and called a few minutes before arriving. Casey came in, viewed the rooms, went over everything about what Zerorez does and then went on with his job. He was very carefull to wear covers over his feet and if he had something to show me, explained it fully. He was very polite, courteous the whole time. Let me know what condition my carpets were in and how to care for them after he was finished. Dry time and vacuuming.
He did a great job.
The service was excellent and the carpet looks like new
I did not understand the pricing
Quality of work (carpets look like new)...