Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85358 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 8, 2016 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Everything!! Steve was great, too!! He did an excellent job!!

Report a concern   July 7, 2016 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

Great tech (Steven) who was very personable and kind .

Report a concern   July 7, 2016 — Rated 9 out of 10 by K.F. Zerorez Phoenix
What do you like about our products and services?

minimal chemical use primarily

Report a concern   July 7, 2016 — Rated 10 out of 10 by A.L. Zerorez Phoenix
What do you like about our products and services?

Cleaned well!

Report a concern   July 7, 2016 — Rated 10 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

The gentleman that cleaned our carpets did a great job
He got stains out of our white carpet. He was very professional.

Report a concern   July 7, 2016 — Rated 10 out of 10 by Jean Cole Zerorez Phoenix
What do you like about our products and services?

Technician was very nice polite, and informative. The products are safe and do an amazing job!

Report a concern   July 7, 2016 — Rated 10 out of 10 by Denise LeCheminant Zerorez Phoenix
What do you like about our products and services?

Your service technician, Amanda, gives outstanding service. She will do her very best to provide quality service above and beyond normal expectations. That is why we ask for her by name when we have our carpets cleaned by zerorez.

Report a concern   July 7, 2016 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Clean products. Good customer service. Friendly techs.

Report a concern   July 7, 2016 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

no chemicals

Report a concern   July 7, 2016 — Rated 9 out of 10 by W.H. Zerorez Phoenix
What do you like about our products and services?

The fact that there are no chemicals used during the cleaning process. The technicians were friendly and explained the process in great detail on the steps they would take to clean the carpets.

Report a concern   July 7, 2016 — Rated 10 out of 10 by Heather Bower Zerorez Phoenix
What do you like about our products and services?

My carpet actually looks clean afterwards and the tile looked amazing.

Report a concern   July 7, 2016 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

Efficient, timely, pleasant.

Report a concern   July 7, 2016 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Cost and no chemicals

Report a concern   July 7, 2016 — Rated 10 out of 10 by Brett Young Zerorez Phoenix
What do you like about our products and services?

Travis was simply amazing and very informative on what Zerorez, can do for us and how everything works. He was also very respectful of the kids and the animals and informing us of the front door being opened for his machine, allowing us to have time and to keep watch so that the kids and pets did not run out. He made sure to protect all the corners of the house with his equipment, which was very nice. We just had our home carpets cleaned less than 2 weeks ago, by another company that did not take any of these things in to consideration as well as, they did not do a good job at all. Travis was able to show us the chemicals left (with a Black Light) from the other Rotary Machine as well as the fact that we thought we paid for pet stain removal from the other company, which clearly was not done, very well at all!!!!(we have a new puppy and had concerns over a section in our hallway). We were very Happy with the outcome and with Travis! He Rocks!

Report a concern   July 7, 2016 — Rated 10 out of 10 by T.W. Zerorez Phoenix
What do you like about our products and services?

Very professional

Report a concern   July 7, 2016 — Rated 10 out of 10 by K.R. Zerorez Phoenix
What do you like about our products and services?

safe, reliable, friendly staff

Report a concern   July 7, 2016 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

Very friendly and fast. Products work great!

Report a concern   July 7, 2016 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

I was out of state no vacation at a relatives house and my son peed on the carpet. In a panic since they just moved in the new house, I called Zerorez Mesa AZ and they said they would be able to get there between 4-6 pm. After I explained it was my sister in laws birthday and we were guests in their house, they found an opening from 11-1. At 9:45 they called and said they could be there by 10. The employee was awesome! She was so polite and gave great advice. I recommend zerorez to everyone I come into contact with. They are great in MN too!!!

Report a concern   July 7, 2016 — Rated 10 out of 10 by E.H. Zerorez Phoenix
What do you like about our products and services?

Quick, clean, efficient, polite, informative

Report a concern   July 7, 2016 — Rated 10 out of 10 by Survey Innovation Christine Segneri Zerorez Phoenix
What do you like about our products and services?

Professional service providers, and fantastic cleaning

Report a concern   July 7, 2016 — Rated 10 out of 10 by Z.W. Zerorez Phoenix
What do you like about our products and services?

Brian did a fantastic job. Overall you were very responsive to our needs and timely. Thanks

Report a concern   July 7, 2016 — Rated 5 out of 10 by D.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Well the cleaning was just ok. I mean, I've done just as good of a job with rented rug doctor. And I could have done without the pushy sales pitch from the tech. He kept trying to sell me on extras: sealant for tile, extra cleaning,stain repellant for rug, or ph balanced water. Like I said, good job not great. Will do it myself next time.

Report a concern   July 7, 2016 — Rated 6 out of 10 by J.E. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Pricing online and what I paid for one room was different and there was no explanation as to why.

Report a concern   July 7, 2016 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

Everyone from the first phone call to the time Amanda the tec left was amazing. I can't remember the last time I received customer service like your business probided.

Report a concern   July 7, 2016 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

The person who came was very professional.

Report a concern   July 7, 2016 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

Technicians are professional and explain the work. They were able to get out some very nasty looking grimy in 17-year-old carpet.

Report a concern   July 6, 2016 — Rated 10 out of 10 by steve Minshall Zerorez Phoenix
What do you like about our products and services?

The gentleman who did the service was extremely professional and very thorough

Report a concern   July 6, 2016 — Rated 10 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

Showed up on time, communication was excellent, price quoted was fair and technician was a great guy. What's not to like !

Report a concern   July 6, 2016 — Rated 10 out of 10 by R.T. Zerorez Phoenix
What do you like about our products and services?

Quick, inexpensive and great service.

Report a concern   July 6, 2016 — Rated 10 out of 10 by Nathan Smith Zerorez Phoenix
What do you like about our products and services?

Always show up when scheduled, and I am always please with the level of service I get.


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