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based on 87356 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service person, Talib Smith, who did our carpets, did a superb job
Have already rescheduled a return appt on Wednesday with another technician as we were 100% dissatisfied with the cleaning. None of the traffic areas looked like they were even touched. My husband Don has spoken with Teddy and someone is scheduled to return on Wednesday to try again.
Great customer service! Did an amazing job. It did seem like it left a residue tho on the carpet. Carpet was very clean it was just a little crunchy.
The job was completed timely and my tiled floors look and feel amazing.
Service was timely And provided great results. The Technicians were very professional and friendly!
The fact that you use steam only - no soaps or chemicals
fast friendly dependable nice people and excellent customer service
Friendly, professional and on time!
You are very professional and the finished product was excellent
Easy booking, quick and friendly cleaners!
Chairs look awesome and dried quickly. Wonderful staff both phone and onsite.
You all were prompt but when doing my laminate I could see where he worked hard but there was a couple spots (not from Mop and glow or pinesole) just food and debris that wasn't gone over and I cleaned it myself. Also your add says it doesn't take long to dry, with fans blowing it took the whole day and night. Also my husband says your add on ktar states that you guys would help move furniture but on your email you sent you state that you do not.
Luis was amazing. He explained what he was going to do, put in wall protectors and cleaned our carpet. He came to show us how clean and then explained the traffic patterns. He explained how long it would take to dry and if we wanted booties. He was very personable.
No chemicals.
Albert was very professional, considerate and thorough. However, sporadic areas of the grout are still dingy, and the price went from $185 to $215. To make it right, have a different tech look at my grout and let me know if I am expecting too much (Albert tried to placate me when I brought it to his attention), and also refund the $30.00 difference. I understood the price for cleaning my 1,000 sq feet of tile was to be around $185: one great room (kitchen/living room) that counted as the 3 rooms for your $129 special, 2 small bathrooms for $20 ea and a 10 ft hall which was to be around $15. Thank you, Name removed
Carpet seems to come out cleNer. Your company is easy to work with and your techicians are very good!
I always appreciate the professionalism and promptness of your technicians. Tray did an excellent job on our tile/grout and it looks great! I love to walk on the tile after it is cleaned. Once again I am very pleased with Zerorez. Thanks.
Our technician provided top-notch service!! Highly recommended
Very good service. On time, professional. My carpet looks brand new.
Service is excellent everytime. The technicians are always on time and friendly
Our Tec was great
I was supposed to get a call two days before the appointment but I did not receive a call.
did a great job of cleaning very professional tech Jake
Use the zerorez water for cleaning.
I like the fact that no chemicals are used. No residue is left to attract dirt. I also like the fact that the technician was prompt, courteous, careful and did his job in a professional manner. He was top notch!
Our tech was friendly and efficient
no chemicals
All in all my experience has been more than I expected, this time I had my tile a grout cleaned seems like the technician didn't clean very well around the carpet and wall areas. I pointed out right at the entry way and he cleaned with a brush but seemed bothered that I was pointing out areas he missed which in turn made me a little uncomfortable, but, I mentioned another area in the dining and he said it will even out when it dries but the entire area appeared dry and it was still really dark, I just didn't want to argue. But I think just paying more attention to areas around walls and places the cleaner can't fit or are hard to reach would be nice.
Very satisfied with carpet and tile cleaning at a great price.
No chemical used and the fast and friendly technician and service