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based on 85358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our technician, Abel was awesome!
Two hour window for arrival. Friendly and courteous.
Prompt service. Friendly staff/cleaners and carpet was cleaned without leaving residue. It looks amazing!!!!
Courteous, Explained everything, Remeasured and as it turned out was to our favor, was careful how he handled items in the home
all outstanding
My tech, Christian was great. Very knowledgeable and polite.
Carpets look great!
friendly, prices are reasonable, service was timely and well executed
Very nice employees and I was pleased that your products cleaned are carpet nicely.I will use you again
My initial quote was high because I mispoke on the phone, the service guy (Crhistian) who came to my house made a call and adjusted it as he thought it was incorrect.
Effective and no residue
I think ZeroRez is the best! I have recommended your cleaning company for the past five years. I have never been disappointed. The service is very professional and timely. The carpets always turn out looking fantastic! I wouldn't think of using anyone else. Keep up the great work! Thank you, ZeroRez!
Fast and efficient
short dry time
Carpets looked quite good and the tech was prompt, efficient, and very informative concerning his methods and provided complete and understandable answers to any questions I had.
The professionalism and efficiency of your tech. He was a really nice guy.
no residue left in carpet, stains were removed that had been left by a different carpet cleaning company, service person was fast, courteous & pleasant
Great service! Brian did a great job! Carpets look as good as possible for their age and wear, and he did my couch as well which was a disaster but now looks practically brand new. Very pleased and will definitely recommend this company and Brian specifically :-)
You did a great job on cleaning the carpet. It dried really quickly. You definitely "lived up" to everything I had heard about you.
We were extremely pleased with how clean our carpets turned out. They feel clean, fresh and not crunchy like with other cleaners.
You alway do a great job!!!
Great job!
Service guy was very professional and efficient
Your technician was prompt, explained in detail what he could and couldn't do with my stains, and was most helpful! I was most pleased and satisfied with your service. (I just wish the rugs could dry faster!!)
This was the 4th time I had used you company. The last time wasn't so great because the guy was high pressure sales but I thought I would give it one more try. I had "biological" spots on my carpet in my master bedroom. Two of which I knew about but somehow he found 10 spots. The charge was $25.00 per spot which could have been an additional $250 on top of the $300 I was already paying. The $300 was for only 1 master bedroom, 1 10. x 12 bedroom and an 8 x 11 area rug. The cost if so outrageous that I can't even imagine if i wanted to have my whole house done. I feel that $25 per spot is just not reasonable so i will not be using your company again.
Quick and professional.
They were not harmful to me nor my carpets. The scent smelled very nice and my carpets and floors look great! My technician Kevin was very nice and explained everything to me before he started and then he showed me my carpets after they were cleaned. I will be using your company again!
Carpets looked brand new after they were cleaned our tech was amazing !
Amazing job and the technician was prompt and friendly.
Gets my carpet clean and it's not crunchy