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based on 87356 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Spot treatment charge of 25.00 was high.
No residue, quick drying, aroma. professional & efficient.
It it let and kid frindly
service was extremely prompt and courteous. Thorough cleaning done very quickly. I have already recommended them to a friend.
Find your service very good. Casey was very pleasant and did a good job. I will be calling you First name removed again. Thank you.
PatLawson
no smell, no residue. excellent price
This is the second time I have had Zerorez clean my carpets / tile. Excellent job. Prompt, courteous and explained all procedures before beginning. Will definitely make this an annual event with Zerorez. Pepper GEarhart
Tile looks wonderful!
They were easy to deal with, came on time, and did a fantastic job! Tyler was great!!
no chemicals, no high pressure to buy more product & technicians are knowledgeable/personable.
I absolutely love Tray our Technician!! Tray was Informative, Respectful, Hard Working and a Pleasure to work with. I work with and am friends with my Realtor and will be suggesting my Realtor refer Zerorez and Tray to all New Home Buyers who want their homes "Clean." Tray made our carpets look Great and I was ready to throw them out and the Tile is Absolutely Awesome and Clean!
They do a good job cleaning furniture and other stuff I was pleased with the service and he was very friendly
Everything
Great prices and profession service!
You scheduled me when I needed you on short notice. I really liked Amanda, she was very professional and hard working and non judgmental.
Quick, thorough service
I was a customer of Zerorez in Carlsbad, Ca. for years. They were hands down the best carpet/tile cleaning company I'd ever had. But I always had a team of 2 technicians that came to my house. They would slide the chairs over to clean underneath, then put them back. Zeroeez Phoenix only send one technician to clean, and I had to move the smaller pieces of furniture, then put them back. I don't expect any technician to move large, heavier pieces of furniture, but I don't expect technicians to just clean around a coffee table or small chair. If you're just cleaning around things, I don't think the flooring is getting completely clean. It's impossible to empty out an entire house full of furniture in order to have a completely unobstructed path for cleaning. If the homeowner is expected to work along side of the technician and move small pieces of furniture, then I believe that the rate for cleaning should be reduced, so it reflects the added help from the homeowner. But on the positive side- Zerorez Phoenix did an excellent job of returning to our home, and correcting problems that occurred during the initial cleaning 5 days previously.
Time scheduling, fast, great product. Carpets look great!! Feel clean too!
you did a Great Job!!!!!!!!!!!
Great work, nice staff
They work.
Workers were very courteous and explained what they were going to do.Demonstrated the grout cleaning, explained about the sealer.
Fresh and efficient cleaning services
Your price was very good and our floors look great
Very professional and gets carpets very clean
Your products are just amazing my floors look like new, and your tech. was very professional and helpful in telling me what he was doing and why.
Great job. Carpeting looks great.
My carpets and floors look great and feel clean. Spots were removed.
Talib, our service professional, was great.
tech very good at his job
The carpet was left too wet. It took at least 10 hours to dry. The technician left at 10:30 and by evening it was still wet. The carpet was not raked after the cleaning procedure.