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based on 87356 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My floors look brand new
Don't give over the phone estimates , mine estimated prices was 85.00 short of what they charged me p
Polite and friendly people. House and environment-friendly products.
The service was excellent, the service technician was knowledgeable and they came on time. There is no smell associated with the process. Hayden Hurst was the technician.
We have a very high grade of carpet...but it is almost 19 years old. Zerorez has my carpeting looking brand new! Love it!
The tech was professional, knowledgeable, and I felt totally comfortable with Amanda. She gave me some options for upgrades, but I never felt pressured. The cost was exactly as stated over the phone or less. There were also very good notes taken over the phone about my requests which were all passed onto Amanda and brought up at the time of service.
No
Work customer service everything is top notch! Jake went beyond just the cleaning he was hired to do.
More specials. Based on phone call, let clients know about specials that apply to their needs.
We are very happy with the carpet cleaning.
Your employee was very friendly and capable of using the equipment. I was also satisfied with the overall result.
Product works well and looks good for months thereafter without that crunchy feel of other products.
They do the job right the first time
The technician was amazing and professional did an incredible job. Very happy with results and service
All personnel with whom I spoke were very professional and upfront about services and costs. I like that the cleaning system is "green" in that it doesn't use chemicals and it didn't leave my carpet with a stiff feel.
Abil was very professional and informative. He did a fast and great job cleaning our house!
Same day service; Will help in time if need. Friendly and efficient serviceman.
Very professional and friendly technicians. On time and very accommodating. This was the first time I used Zerorez and was so impressed after my appointment that I called to schedule another appointment. Your employee, Andrew, explained the process to me and exceeded my expectations. Extremely pleased with the look of my area rug. Making my appointment was easy also. Charles took my information and set up my appointment. Another professional and friendly employee. Kudos to you for hiring employees who understand the meaning of excellent customer service!
My carpets always look like new when you leave
Carpet is soft and fluffy afterwards, not crunchy.
Great job. Your technician arrived on time. He was very good, quick and pleasant.
Zerorez did a great job cleaning our tile and carpet. Casey was on time and worked very hard.
The technician was very efficient and knowledgeable.
A carpet cleaning company should come in and clean the carpets! Period!! Not have all the UP CHARGES that Zerorez has in order to actually get the carpet clean!! I paid the extra $$ for my Living room, but opt out for my bedroom, there was a substantial difference in the end results.
My service rep Andrew was friendly, polite and very professional.
Great service by the applicator including good advice. Products are non toxic!
Yes, I would recommend to family and friends. Very satisfied
Able was very professional and did a great job.quite an assist to your company
Very respectful and informative employees. Product was fresh and clean smelling and definitely got the job done. My carpet in all three rooms looks better than ever.
Technicians are clean, polite and knowledgeable. Carpets dry quickly and look great.
On time and very fast and friendly service