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based on 85358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Product cleans very well and very professional.
Technician was professional, kind and knowledgeable. Our tile and grout looked brand new when he was finished. Amazing job. Will be using Zerorez again.
I cleaned better than I thought I would.
Courteous, knowledgable and efficient
Affordable, prompt, courteous service.
My carpet came out better than I hoped and technician was very knowledgeable and friendly.
Albert was very friendly. He did a great job!
On time and very efficient
The tech was on time and friendly. The method used is great for those with allergies and sensitivity to strong smelling chemicals.
Environmentally safe. Carpet looks great.
This is the second time after the carpet dried, it looks like areas were not even cleaned at all. They are all splotchy. When you came out the second time, all the areas came clean. Perhaps the pre-treatment spray is being applied unevenly because the second time fixed the problem. It really needs to to be recleaned again. I can send pictures if you like.
Service was great, technician was informative and courteous. Loved how our carpets look and feel after they were cleaned!
We did not receive the warning call before arrival of the associate from Zerorez. Was also quoted incorrect window time for from operator 2 days before our cleaning was scheduled.
other wise was pleased with the work done.
the tech was great, on time, and explained the process very well!
John Groom did a wonderful job and explained very well the process and showed me at times the differance between clean and still dirty...was amazing!
Your service was amazing. It took far shorter than expected and our results were wonderful! It was so nice not having to air anything out or deal with the typical post carpet cleaning chemically smell. We tried the protector in a high traffic area this time and are excited to see how well it holds up and hopefully extends the time between carpet cleaning.
Our Service Provider was punctual, polite and very easy to have in our home.
Thanks Zerorez!!!
Their scheduling team is efficient and capable. Their communications regarding arrival of the technician are thorough and accurate. The technicians are polite, work quickly but thoroughly and there is absolutely no hard sell for additional products or services. Best of all? The carpets stay clean with only regular vacuuming.
Technician was outstanding and results were what i wanted.
I like that there is no soap left in the carpet.
On a side note, I have used zerorez several times. I did not feel that the cleaning was up to par this time. Also, I heard bickering from the workers even though they were very polite to me.
On-time; really works without any chemicals or perfumes.
THE VERY HARD WORK BY EMPLOYEE GRADY............ON A VERY HOT DAY! HIS CONCENTRATION ON IMPROVING OUR TILE GROUT - WHICH TO MY SURPRISE, HAD NEVER BEEN SEALED UPON APPLIATION,BUT WHICH IS SEALED NOW!!!!!!! THE NOTICEABLE IMPROVEMENT IN THE FOUR ROOMS OF LIGHT COLORED CARPET IS APPRECIATED.
My carpets look brand new again and how you do not use harsh chemicals.
you need more covers for the corners. While they were used, not all corners had them and i told the rep that i just had the house painted last week, one corner was completely removed of the paint and there were marks on 4 others.
Carpet looks great, no chemical smell. Technician was professional.
Excellent service and very satisfied with results.
Prices are a bit high
Quality of product offered. Environmentally friendly materials used.
Tech was great. Did receive call back from manager when asked. Thank you.
Excellent customer service from the first call to James doing the actual work!

Prompt and professional