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based on 87356 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service was good
The carpet was not cleaned in some areas. I think we could have done the job better.
The serviceman arrived during the timeframe I was promised. He was professional and efficient. Our tile floors look great. What's not to like?
Outstanding service by a quality professional.
have people who call to say the time of day that the appointment is for be able to speak so that they can be understood!!
Technician (Paul) was very efficient and personable. And he didn't try to sell me a lot of other services like some other carpet cleaners have done.
They dont leave a film on my carpet
A great clean!!
Dries fast, cleans well , no residue.
They were on time actually early with a phone call to verify. The gentleman who came out was very polite and knowledgeable. Would recommend them to all my friends and relatives.
Zerorez always shows up on time...and job is done thoroughly and properly...I have used Brian and always ask for him....they call to remind me of appt., and then followup with a call that day to tell me he's on his way....carpet is cleaner and stays cleaner longer...after using another company for 20 years, I switched to Zerorez several years ago and would never use anyone else!...method they use is unique and carpet doesn't have any residue after they leave....no smell.....
The technician was very informative, helpful and detail oriented in cleaning my floor. The product worked well and the results were good.
A-Okay
Luis was very thorough and professional. He did an excellent job cleaning my carpet and travertine. Highly recommend Luis and Zero Rez!
Incredible customer service!!! Carpet looks like new!
Service was quick and the technician did a great job
Very nice people and awesome job!
I have used you for many years. The product and service is always first rate. I recommend you to everyone. The service yesterday was fantastic.
Environmentally friendly, no harmful residue affecting pets, technician seemed interested in doing the best job he could given what he had to work with. I also appreciate being given a credit for having to reschedule due to a prior technician no-show.
Professional, courteous, great attention to detail.
Very good cleaning results. Service people always excellent.
Was impressed with knowledge the tech had about what we needed to do to treat our stained carpet.
Zero Rez rep was friendly professional and did a fantastic job. Would definitely recommend zero Rez and use again
Easy to book appt, calling ahead of appt, nice and courteous employees
friendly, reliable, thorough.
On time. Courteous. Left my house in good shape, walls and corners have no scratches. Quick too. Carpets look so much better.
Thank you!
The employee, James, was very efficient, polite and represents your company well. His work was exceptional. I would definitely use your services again.
Good rates, knowledgeable technicians. I like the fact that your cleaning is environmentally safe and does not harm pets.
Did good job on carpets they were very dirty- I will be calling back in a couple of months to have done again. I think they could be cleaner- they did a quick job- (maybe perhaps to quick) ? They need to perhaps slow down a bit? Techs were nice
My technician was Kevin and was great both times and did excellent work😄