Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85358 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 12, 2016 — Rated 10 out of 10 by T.K. Zerorez Phoenix
What do you like about our products and services?

Great customer service, and clean carpet!

Report a concern   July 12, 2016 — Rated 7 out of 10 by L.M.M. Zerorez Phoenix
What could we do to improve?

The work was good and the tech was nice but the price went to 180 when it was supposed to be 114 and the commercials say you deodorize and treat for the 114 so I don't know why my price went up to 180

Report a concern   July 12, 2016 — Rated 9 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

I liked the way you communicated your services and had a message saying someone is getting this call soon. Also the actual cleaning was fantastic and most old spots or stains actually were taken out and did not come back.

Report a concern   July 12, 2016 — Rated 10 out of 10 by C.E. Zerorez Phoenix
What do you like about our products and services?

very friendly, quick at the job, my tile looks AMAZING!

Report a concern   July 12, 2016 — Rated 10 out of 10 by D.Y. Zerorez Phoenix
What do you like about our products and services?

I like the idea of no soap residue.

Report a concern   July 12, 2016 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

Quality and service

Report a concern   July 12, 2016 — Rated 10 out of 10 by N.B. Zerorez Phoenix
What do you like about our products and services?

Personality and professionalism of employee !

Report a concern   July 12, 2016 — Rated 10 out of 10 by A.F. Zerorez Phoenix
What do you like about our products and services?

My tech was wonderful.
Thank you,
First name removed

Report a concern   July 12, 2016 — Rated 7 out of 10 by L.P. Zerorez Phoenix
What could we do to improve?

Our technician was great, very informative and conscientious, but once our carpets dried, there were dark and light streaks in many areas. The last time that happened, we had to call the carpet cleaner back to re-do those rooms and we never used them again. It's very inconvenient to have to re-do the cleaning, but we like the idea of using empowered water and not chemicals.

Report a concern   July 12, 2016 — Rated 10 out of 10 by Pat Lehnert Zerorez Phoenix
What do you like about our products and services?

Non detergent applications, friendly technicians. Although my last service was tile & grout cleaning and the sealer had a strong odor. We have a 4 month old baby and I understand these produc ts may have this type of odor but I should have been given a notice. We left shortly after the service to not expose my daughter to more exposure to the fumes.

Report a concern   July 12, 2016 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Other cleaners leave a strange smell and take a long time to dry. I feel safe with my pets on Zerorez cleaned flooring

Report a concern   July 12, 2016 — Rated 9 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

polite individual
Carpet dried relatively fast
Carpet seemed soft after drying and after a vacumn

Report a concern   July 11, 2016 — Rated 9 out of 10 by B.N. Zerorez Phoenix
What do you like about our products and services?

No chemicals and cleaner carpets.

Report a concern   July 11, 2016 — Rated 9 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

The touch up done by the technician was how it should have been done the first time...thanks!

Report a concern   July 11, 2016 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Quick drying and no chemical smell.

Report a concern   July 11, 2016 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

The staff was on time, polite and did a great job!

Report a concern   July 11, 2016 — Rated 10 out of 10 by Paul Grant Zerorez Phoenix
What do you like about our products and services?

Prompt and courteous service.

Report a concern   July 11, 2016 — Rated 0 out of 10 by R.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I hear about your company on the JonjayAndRich show, the way that they advertise your business is not even close to what the result on my carpet was. The technician had to go over my apartment twice because the first time I wasn't happy with the results. I also pay extra $40 to treat one of the room with a Biological Treatment. That treatment did not do anything, the room smells the same. I really think if I would had hired someone of Craiglist, would have done a better job.

Report a concern   July 11, 2016 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

I like that minimal chemicals are used, the carpet is soft when dry, no strong odors, seems to be environmentally friendly. Your technicians are knowledgeable and personable.

Report a concern   July 11, 2016 — Rated 10 out of 10 by Barry Cromer Zerorez Phoenix
What do you like about our products and services?

The service was great and very friendly. Very thorough in the job he did.

Report a concern   July 11, 2016 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Everything was great. See previous e-mail.

Report a concern   July 11, 2016 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

On time and very professional.

Report a concern   July 11, 2016 — Rated 10 out of 10 by C.J. Zerorez Phoenix
What do you like about our products and services?

It was a pleasant experience start to finish. The floors look great and the carpet looks like new. Friendly service, personable and knowledgeable.

Report a concern   July 11, 2016 — Rated 10 out of 10 by P.O. Zerorez Phoenix
What do you like about our products and services?

Cleans great with no chemicals, friendly service.

Report a concern   July 11, 2016 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

The service man was so nice and professional. I felt he knew what he was doing and he did a very good job.

Report a concern   July 11, 2016 — Rated 10 out of 10 by Kevin Mullaney Zerorez Phoenix
What do you like about our products and services?

It gets the job done

Report a concern   July 11, 2016 — Rated 9 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

fast prompt service

Report a concern   July 11, 2016 — Rated 10 out of 10 by J.Z. Zerorez Phoenix
What do you like about our products and services?

Technician was very careful with hoses around corners of walls, they have little floor protectors that keep the hoses from dragging across the corner. I thought this was a really good idea.

Report a concern   July 10, 2016 — Rated 10 out of 10 by Malia North Zerorez Phoenix
What do you like about our products and services?

The technician was very knowledgeable. I feel like we received great service.

Report a concern   July 10, 2016 — Rated 10 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

Professional, courteous tech. Great job.


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