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based on 87355 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I thought zerorez advertised dry cleaning? No wet carpets.... My carpet was cleaned with water and was wet for 8 hours ??
There are 2 small stains that did not come out which I thought would. All else looks good.
Service
your product gets my carpets clean and your staff is very knowledgeable. I love the phone call 20 minutes before it arrives, that helps me to prepare
Less drying time would be great. It took a whole day to dry.
Very clean
The technicians were awesome. They went over everything with me before they started and even cleaned my chair for me, which wasn't included in my original request. My tile and grout is now spotless! Great job Zerorez!
Friendly, professional employees. No residue on carpets to attract dirt. Price seems reasonable for quality of service.
Very professional and friendly. Carpet was very clean with no chemical smell
On time!
Andrew was great! Floors & carpets look much better than before the service.
Very easy to work with, schedule. Did a truly excellent job with the carpet, it is noticeably better looking now.
No chemicals and friendly associates
The tech was on time , efficient and friendly. The carpets looked great when he finished.
Very efficient service by James and Joe. They answered all our questions and explained what they were doing.
No odor
The no soap in the carpet
Cleaned up well!
I am very pleased.
What I love most is that your product does not leave any residue around the perimeter to collect dirt and dust after the fact. Your representatives are efficient, polite and professional.
I didn't think that when I first rated the company
That I was going to get a call back , I explain to the young lady that I wasn't quite happy with the way the carpet turned out she set up another appointment and they came out and the guy did a wonderful wonderful job I will recommend them to my friends and family
Good communication!
I liked the professionalism of the tech. Everything went smooth, from making the appointment to the carpet cleaning. I liked the freshness after carpets were cleaned.
I did not receive a call 2 days before the appointment and then they did not call to give me a window the day of. I called and they told me between 2 and 4. I planned on that and then they showed up at 1:00 pm and I was not home. It would be helpful if you did what you said you were going to do.
The results speak for themselves. Just like new!
Professional, fast, friendly and did a great job!
Pet and children safe
It's only been a week and a half stains are already coming back for the price you should get better results.
no soap, friendly & professional employees.
How well the cleaner works, natural, no odor