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based on 85358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very little to no chemicals, easy to schedule and the tech show up promptly
Very clean. Very professional. What you say you do. Jeff did an awesome job. Very sincere, very freindly, very caring. I was so impressed with him
The Gentleman who came to do our carpets was amazing. THANK YOU SO MUCH!!!!!!!
Healthier and my carpets aren't crispy after cleaning.
Jake is a great employee
I like the friendly, professional manner of the servicemen. They explain everything to you
and give you the cost before they start. If there is a problem area, they tell you about it.
They take care not to damage anything.
Respectful, professional, well-done job.
Quick service, friendly people,
Customer service by the guy that showed up was awesom
The carpets loomed horrible. All the spots are back after one day. The guy didn't clean areas. After he left and I walked upstairs there were completely dry areas that were not even cleaned.
Staff was friendly and professional. Very considerate of my time.
Your staff is efficient and knowledgeable. Every time that I have you come and clean my home, it's like getting new flooring. Hands down you're the best and I tell all my friends the same thing.
Product didn't leave a chemical smell after complete!
Tech arrived in a timely manner, neatly dressed pleasant. He explained process and carpets were clean.
They are on time and very professional. I like not have a lot of odors with this product.
No harsh chemicals. Fast and friendly service. Able to make an appointment soon after the call
Great service and a good job!!!
My carpets always come out very clean and the employees are very attentive and nice.
He protected the corners from the hose scratching them. He was respectful.
Prompt service. Excellent follow-up with scheduling date and time. The service tech was extremely courteous and was careful to protect the walls and corners from the hoses. The rugs dried in less than four hours with (as advertised) no crunchy, stiff feel when walking on the carpet. Recommend establishing a "frequent buyer-like" program where you set up a regular schedule for cleaning (every six months). All you have to do is send an email or call reminding clients that "it's been six months since your last cleaning." Maybe offer a discount for repeat clients.
That they are green, safe, non-toxic, etc.
WE liked your cleaning procedure and what you used to clean our carpet .Because when it dried total it was not sticky or crusty like other cleaner leave. we had just one issue about the cleaning as it was drying the carpet had a lot of streaks. I think that when they were cleaning the person did not overlap when they were using the power head cleaner .So after we vacuumed the carpet tow or three times back and forth it was a lot better.
On time. Very impress with cleaning.
very professional, in all the contacts I received; also, follow through was great; what you said would happen, happened; Donald is an excellent workman, carpets look brand new - they are twenty one years old -
The service provider was outstanding. No residue, dries quickly, not slippery.
professionalism and my carpet did not have that wet musky smell.
Carpets well cleaned and retained their soft feel as they did when brand new. Technician dId a great job!
Clean non-chemical products and friendly service.
I like the fact that there is no soap used to give the crunchy feel to fabric or carpet. I use the Zerorez water for spot cleaning between needing cleaning. I also like having things protected so they last longer and have less chance of spotting.

My tech, Nicole, was very knowledgeable about the whole process and was able to answer all my questions. She was very thorough and made my carpeting look beautiful again! I was very pleased with the service Zerorez provided, and I would recommend them to others.