Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85358 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 30, 2016 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

My tech, Nicole, was very knowledgeable about the whole process and was able to answer all my questions. She was very thorough and made my carpeting look beautiful again! I was very pleased with the service Zerorez provided, and I would recommend them to others.

Report a concern   July 30, 2016 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

Very little to no chemicals, easy to schedule and the tech show up promptly

Report a concern   July 29, 2016 — Rated 10 out of 10 by B.N. Zerorez Phoenix
What do you like about our products and services?

Very clean. Very professional. What you say you do. Jeff did an awesome job. Very sincere, very freindly, very caring. I was so impressed with him

Report a concern   July 29, 2016 — Rated 10 out of 10 by K.R. Zerorez Phoenix
What do you like about our products and services?

The Gentleman who came to do our carpets was amazing. THANK YOU SO MUCH!!!!!!!

Report a concern   July 29, 2016 — Rated 10 out of 10 by N.J. Zerorez Phoenix
What do you like about our products and services?

Healthier and my carpets aren't crispy after cleaning.

Report a concern   July 29, 2016 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

Jake is a great employee

Report a concern   July 29, 2016 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

I like the friendly, professional manner of the servicemen. They explain everything to you
and give you the cost before they start. If there is a problem area, they tell you about it.
They take care not to damage anything.

Report a concern   July 29, 2016 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Respectful, professional, well-done job.

Report a concern   July 29, 2016 — Rated 10 out of 10 by Ashley Masters Zerorez Phoenix
What do you like about our products and services?

Quick service, friendly people,

Report a concern   July 29, 2016 — Rated 10 out of 10 by E.F. Zerorez Phoenix
What do you like about our products and services?

Customer service by the guy that showed up was awesom

Report a concern   July 29, 2016 — Rated 0 out of 10 by J.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpets loomed horrible. All the spots are back after one day. The guy didn't clean areas. After he left and I walked upstairs there were completely dry areas that were not even cleaned.

Report a concern   July 29, 2016 — Rated 9 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Staff was friendly and professional. Very considerate of my time.

Report a concern   July 29, 2016 — Rated 10 out of 10 by Suzi Figueroa Zerorez Phoenix
What do you like about our products and services?

Your staff is efficient and knowledgeable. Every time that I have you come and clean my home, it's like getting new flooring. Hands down you're the best and I tell all my friends the same thing.

Report a concern   July 29, 2016 — Rated 10 out of 10 by M.E. Zerorez Phoenix
What do you like about our products and services?

Product didn't leave a chemical smell after complete!

Report a concern   July 29, 2016 — Rated 10 out of 10 by L.F. Zerorez Phoenix
What do you like about our products and services?

Tech arrived in a timely manner, neatly dressed pleasant. He explained process and carpets were clean.

Report a concern   July 28, 2016 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

They are on time and very professional. I like not have a lot of odors with this product.

Report a concern   July 28, 2016 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

No harsh chemicals. Fast and friendly service. Able to make an appointment soon after the call

Report a concern   July 28, 2016 — Rated 10 out of 10 by Steven Bertelli Zerorez Phoenix
What do you like about our products and services?

Great service and a good job!!!

Report a concern   July 28, 2016 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

My carpets always come out very clean and the employees are very attentive and nice.

Report a concern   July 28, 2016 — Rated 9 out of 10 by C.D.D. Zerorez Phoenix
What do you like about our products and services?

He protected the corners from the hose scratching them. He was respectful.

Report a concern   July 28, 2016 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

Prompt service. Excellent follow-up with scheduling date and time. The service tech was extremely courteous and was careful to protect the walls and corners from the hoses. The rugs dried in less than four hours with (as advertised) no crunchy, stiff feel when walking on the carpet. Recommend establishing a "frequent buyer-like" program where you set up a regular schedule for cleaning (every six months). All you have to do is send an email or call reminding clients that "it's been six months since your last cleaning." Maybe offer a discount for repeat clients.

Report a concern   July 28, 2016 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

That they are green, safe, non-toxic, etc.

Report a concern   July 28, 2016 — Rated 9 out of 10 by Dandald Worgo Zerorez Phoenix
What do you like about our products and services?

WE liked your cleaning procedure and what you used to clean our carpet .Because when it dried total it was not sticky or crusty like other cleaner leave. we had just one issue about the cleaning as it was drying the carpet had a lot of streaks. I think that when they were cleaning the person did not overlap when they were using the power head cleaner .So after we vacuumed the carpet tow or three times back and forth it was a lot better.

Report a concern   July 28, 2016 — Rated 10 out of 10 by D.V. Zerorez Phoenix
What do you like about our products and services?

On time. Very impress with cleaning.

Report a concern   July 28, 2016 — Rated 10 out of 10 by Anthony Fletcher Zerorez Phoenix
What do you like about our products and services?

very professional, in all the contacts I received; also, follow through was great; what you said would happen, happened; Donald is an excellent workman, carpets look brand new - they are twenty one years old -

Report a concern   July 28, 2016 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

The service provider was outstanding. No residue, dries quickly, not slippery.

Report a concern   July 28, 2016 — Rated 9 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

professionalism and my carpet did not have that wet musky smell.

Report a concern   July 28, 2016 — Rated 10 out of 10 by D.A. Zerorez Phoenix
What do you like about our products and services?

Carpets well cleaned and retained their soft feel as they did when brand new. Technician dId a great job!

Report a concern   July 28, 2016 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

Clean non-chemical products and friendly service.

Report a concern   July 28, 2016 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

I like the fact that there is no soap used to give the crunchy feel to fabric or carpet. I use the Zerorez water for spot cleaning between needing cleaning. I also like having things protected so they last longer and have less chance of spotting.


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