Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85358 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 27, 2016 — Rated 10 out of 10 by P.W. Zerorez Phoenix
What do you like about our products and services?

Gave a courtesy call when you were on your way. Arrived on time. Courteous and professional

Report a concern   July 27, 2016 — Rated 10 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

Friendly service tech. Quick and knowledgeable.

Report a concern   July 27, 2016 — Rated 7 out of 10 by L.J. Zerorez Phoenix
What could we do to improve?

Accept American Express

Report a concern   July 27, 2016 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

Very prompt and courteous. Did a great job. Thank you!

Report a concern   July 27, 2016 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Great job done by Anthony. Very very pleased with the job he did. Very professional, very pleasant gentleman. Asset to Zerorez !!

Report a concern   July 27, 2016 — Rated 10 out of 10 by Keith Fehr Zerorez Phoenix
What do you like about our products and services?

Quick, easy to schedule, on time delivery of service, and professional. I really liked the communication regarding the service date and time frame.

Report a concern   July 27, 2016 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Very punctual and friendly. I'm very pleased at the results.

Report a concern   July 27, 2016 — Rated 10 out of 10 by N.R. Zerorez Phoenix
What do you like about our products and services?

How much cleaner the carpet looked compared to other companies.

Report a concern   July 27, 2016 — Rated 10 out of 10 by R.L. Zerorez Phoenix
What do you like about our products and services?

Friendly and professional technicians. They were very respectful and overall I am happy with the service provided.

Report a concern   July 27, 2016 — Rated 10 out of 10 by G.S. Zerorez Phoenix
What do you like about our products and services?

The the guy they sent was great and super nice

Report a concern   July 27, 2016 — Rated 9 out of 10 by P.C. Zerorez Phoenix
What do you like about our products and services?

We liked the cleanliness of our rugs and your technician's good attitude when we asked for additional work on stains. Thanks

Report a concern   July 27, 2016 — Rated 10 out of 10 by Mike Green Zerorez Phoenix
What do you like about our products and services?

You do what you say you'll do and when you say you'll do it. (Sounds simple but it's hard to find.)
Excellent on-site technical service (application) also. Integrity backing your service is also excellent in my experience.

Report a concern   July 27, 2016 — Rated 0 out of 10 by D.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My 3 bottom stairs look worse than they did before they were cleaned. You could come clean them again.

Report a concern   July 27, 2016 — Rated 10 out of 10 by B.W. Zerorez Phoenix
What do you like about our products and services?

perfect as usual!

Report a concern   July 27, 2016 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

No smells and no tocin

Report a concern   July 27, 2016 — Rated 10 out of 10 by G.H. Zerorez Phoenix
What do you like about our products and services?

I think they do a wonderful job and can't be beat by any other company.

Report a concern   July 27, 2016 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Scott arrived on time, went through the house to review the carpets and specific areas I called attention to and was very thorough in his cleaning. The carpets came out great!

Report a concern   July 27, 2016 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Eco friendly and respectful technician

Report a concern   July 27, 2016 — Rated 10 out of 10 by Lila Wiemann Zerorez Phoenix
What do you like about our products and services?

Love the way my carpet looks; so much brighter. Was amazed at how quickly it dried! Luiz gets a gold star, he explained everything he did and was fast! THANK YOU!

Report a concern   July 27, 2016 — Rated 10 out of 10 by Rebecca McVey Zerorez Phoenix
What do you like about our products and services?

Professional, courteous, and always do a fantastic job!

Report a concern   July 27, 2016 — Rated 10 out of 10 by Dennis Kyle Zerorez Phoenix
What do you like about our products and services?

Casey was good and carpet never been cleaner.
GREAT JOB!!

Report a concern   July 27, 2016 — Rated 10 out of 10 by K.J. Zerorez Phoenix
What do you like about our products and services?

Reliable, affordable, and a job well done.

Report a concern   July 27, 2016 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

Your technician was fantastic best services I have received from a service company. Yes I will refer this technician.

Report a concern   July 27, 2016 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Zerorez was so quick to come to my rescue by cleaning old gross carpets. I had a time crunch moving into a new place with horrible carpets and they were able to fit me in same day I called. The technician was knowledgable, kind, clean cut and super polite. He did a great job and I am so happy with the results.
I would and am recommending everyone I know who needs their floors done!

Report a concern   July 27, 2016 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

The way it dries quickly and makes the carpet feel like new.

Report a concern   July 26, 2016 — Rated 1 out of 10 by M.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The tech spent about 10 minutes cleaning the carpet and then sat in the van for about 30 minutes with the fans going and the carpet really was only 1/2 clean. -----Then he tried to sell me on the idea if I wanted the carpet any cleaner we could have him come back for $140 more or $40 extra per room or $10? extra per spot ----I don't like playing games ---I want the carpet clean which is why I hired you in the first place

Report a concern   July 26, 2016 — Rated 7 out of 10 by V.H. Zerorez Phoenix
What could we do to improve?

My old carpet cleaner use to get out everything. This cleaning did not get out brown spots that should have come out.

Report a concern   July 26, 2016 — Rated 10 out of 10 by E.G. Zerorez Phoenix
What do you like about our products and services?

The Zerorez cleaning was amazing. I couldn't believe how clean my carpet was afterwards and with no chemicals!!!

Report a concern   July 26, 2016 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

Kevin who cleaned our carpets was very courteous and friendly. He did a very nice job cleaning our carpets.

Report a concern   July 26, 2016 — Rated 10 out of 10 by H.H. Zerorez Phoenix
What do you like about our products and services?

We heard about Zerorez on KFYI radio and it is everything that is advertised. I smells great and drys quickly, it doesn't soak the carpet with water. The employee was courteous and prompt. Thank you


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