Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87355 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 5, 2016 — Rated 10 out of 10 by A.L. Zerorez Phoenix
What do you like about our products and services?

Hard working staff. Good product.

Report a concern   November 5, 2016 — Rated 10 out of 10 by Valenia Head Zerorez Phoenix
What do you like about our products and services?

The person that came out to clean my carpet was amazing. I called the office and let them know that we were totally pleased. Very nice and explained everything to me. It was nice to be working with a professional. Looking forward to working with Zerorez in the future.

Report a concern   November 5, 2016 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

It really works!

Report a concern   November 5, 2016 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Always quality and professional service!

Report a concern   November 5, 2016 — Rated 7 out of 10 by N.M. Zerorez Phoenix
What could we do to improve?

be up front with environmental cost in ads and when calling first time don't say 129.00 special when the pprevious ad states 119.00 is special

Report a concern   November 5, 2016 — Rated 8 out of 10 by J.C. Zerorez Phoenix
What could we do to improve?

It shouldn't take so long for the carpet to dry. Ours took over 8 hours and some areas took overnight. Also, your people should ask for a map and directions when they come into a large park like we live in. My husband had to find him and direct him to our house. Then there was a period of time when he couldn't continue because he thought his waste tank was full and asked if we had a place he could dump. This was his first stop of the day so all should have been ready to go for the day. After talking to someone at the office, he said he had it been solved so he continued cleaning. Our carpet looks good so we recommended your company to our neighbors. I hope their carpet doesn't take so long to dry.

Report a concern   November 5, 2016 — Rated 10 out of 10 by C.Z. Zerorez Phoenix
What do you like about our products and services?

In spite of our carpet being old and worn It looks brand when the technician is done.

Report a concern   November 5, 2016 — Rated 8 out of 10 by D.T. Zerorez Phoenix
What could we do to improve?

send the person i asked for

Report a concern   November 5, 2016 — Rated 10 out of 10 by Patty Meyer Zerorez Phoenix
What do you like about our products and services?

I like the idea that there are no chemicals and my technician was very helpful and knowledgeable which added to my comfort. 100% satisfied and impressed.

Report a concern   November 5, 2016 — Rated 9 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Fast and clean, friendly tech

Report a concern   November 5, 2016 — Rated 9 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Punctual and professional.

Report a concern   November 5, 2016 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

Fast

Report a concern   November 5, 2016 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

Always satisfied with the results as well as the people who do the work

Report a concern   November 5, 2016 — Rated 10 out of 10 by Linda Kidwell Zerorez Phoenix
What do you like about our products and services?

Carpet almost dry when work finished.

Report a concern   November 5, 2016 — Rated 10 out of 10 by John Mayfield Zerorez Phoenix
What do you like about our products and services?

Good communication, customer service and superb carpet cleaning service.

Report a concern   November 5, 2016 — Rated 10 out of 10 by Denise LeCheminant Zerorez Phoenix
What do you like about our products and services?

I like that they do a great job for a reasonable price.

Report a concern   November 4, 2016 — Rated 10 out of 10 by B.T. Zerorez Phoenix
What do you like about our products and services?

The results were much better than we had hoped for. Our 15 year old carpet looks great once again.

Report a concern   November 4, 2016 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

Very thorough in going over the room by room cleaning process. We had our carpet and tile cleaned and our technician, First name removed, did an excellent job with both.

Report a concern   November 4, 2016 — Rated 10 out of 10 by C.T. Zerorez Phoenix
What do you like about our products and services?

I loved my technician! Very personable and knowledgeable about carpet types, furniture and services available.

Report a concern   November 4, 2016 — Rated 10 out of 10 by E.M. Zerorez Phoenix
What do you like about our products and services?

Our recent technician (jeff?)was awesome, he completely got out the dark film residue from recent visit, and did great job on other rooms.
Thank you, very happy :)
Name removed

Report a concern   November 4, 2016 — Rated 10 out of 10 by N.G. Zerorez Phoenix
What do you like about our products and services?

No chemical odors, dried quickly and look terrific!

Report a concern   November 4, 2016 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Very friendly and fast. Got all the stains off the carpets and the tile grout was completely a different color! Went from black to tan! Amazing!

Report a concern   November 4, 2016 — Rated 10 out of 10 by Leah Miller Zerorez Phoenix
What do you like about our products and services?

Carpet looks brand new, affordable, timely and great customer service!

Report a concern   November 4, 2016 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

Kevin did a thorough job and was very polite! Floors look great!

Report a concern   November 4, 2016 — Rated 9 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Cleans very well.

Report a concern   November 4, 2016 — Rated 10 out of 10 by Jerri Parness Zerorez Phoenix
What do you like about our products and services?

Technician worked very hard to take care of my traffic areas! Super professional!

Report a concern   November 3, 2016 — Rated 9 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Had grout and tile cleaned. Floors look and feel great!

Report a concern   November 3, 2016 — Rated 10 out of 10 by N.O. Zerorez Phoenix
What do you like about our products and services?

Carpets always look great after being cleaned. Great technicians.

Report a concern   November 3, 2016 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

Friendliness

Report a concern   November 3, 2016 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

The tech who came to my home on 11-2-16 was outstanding!!! Kyle Kahl arrived early, which was great, he was polite and after a tour of my home, ready to start cleaning. He explained the protective coating available. I choose the coating for the living room.


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