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based on 87355 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Clean up a few missed spots
James did a great job! Awesome customer service.
You clean very well
Unfortunately your man said I didn't need pet solution and that it should be fine.
It still stinks
1. Dustin was very polite and courteous and he also explained the procedure in answer to my questions
2. I was pleased with the quickness of the cleaning and as far as I can tell, it was a good job
3. Also pleased that it dried in about 4 hours
We have used both your carpet and tile cleaning service. We have
been very happy with the results of each cleaning. Carpet did dry fast
and goods great.
Carpets are clean and didn't dry crunchy from soap or chemicals.
So far, 24 hours out, seems to have done a good job. The tech was excellent, personable, knowledgeable, accommodating, friendly and professional. Would request Steven again.
The experience staff do a great job!
The carpet is stiff and stains have almost all come back I could of done this myself
Everything is done in a timely manner and professionally. The products are as advertised. I have used Zerorez for several years now and have recommended them to my friends and relatives.
on time service, very friendly Tech and a great job.
Thorough cleaning and respectful technician.
Equipment is clean. Service person is clean, friendly and knowledgeable. Service is fast. Stains are removed and carpets are clean. Service person also makes recommendation about other products and services but are never pushy.
Employees are so friendly. Take the extra steps to make sure your satisfied.
Very professional.
Professional, fast.
The first team to show up to clean my floor( 2400 ft.² ) completed the job in less than an hour and a half later that evening I came home to find a residue throughout the tile in a white substance in the grout. The technician was Abel was very friendly, clean and presented himself well. Called in to complain a second technician came out The next day (James) surveyed the floor and felt that it was improperly cleaned he took 2 1/2 hours to clean the job within a few hours the tile the sparkly the grout was clean. If I was to use Zeroes again I would definitely ask for James to work in my house. Thank you for your service if there's a need I will call you and I will recommend your company to other people and friends.
Thank you Wes Last name removed
Clean, friendly, dependable.
Really clean . Carpet cleaner efficient and friendly. Wasted no time
The fact that only water is used and how clean my carpets are.
Professional prompt and they did a great job.
Very polite and prompt to work.
Using only fortified water &Ono chemicals
Pet friendly and no smell
They are dependable and and they arrive in time as well doing a good job!
Carpet is very clean. IT was very dirty and it is cleaner than I thought it would be.
No residue is left
I feel I was ripped off with the "sealant" and the reasoning to pay $280 extra for this when it truly wasn't necessary
everything
It did a good job looks as good as possible. The service rep was very efficient and polite