Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85358 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 26, 2016 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Excellent technician. Home looked much nicer and is really clean.

Report a concern   July 26, 2016 — Rated 10 out of 10 by D.A. Zerorez Phoenix
What do you like about our products and services?

Happy with the way the carpet looks and feels. Technician was professional.

Report a concern   July 26, 2016 — Rated 10 out of 10 by H.B. Zerorez Phoenix
What do you like about our products and services?

They are what there represented to be ,professional product and service

Report a concern   July 26, 2016 — Rated 10 out of 10 by M.T. Zerorez Phoenix
What do you like about our products and services?

It was our first service and you were recommended to us. Nice job and nice young man (Jonathan). Thanks.

Report a concern   July 26, 2016 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Arrived on time. Quick service and very happy with the results.

Report a concern   July 26, 2016 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

No residue, and the tech Jeff was friendly and efficient

Report a concern   July 26, 2016 — Rated 10 out of 10 by J.Y.H. Zerorez Phoenix
What do you like about our products and services?

The customer service is outstanding. Friendly and efficient. Love that there are no chemicals and my animals are safe with these products.

Report a concern   July 26, 2016 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Amanda was awesome!! All our stains where removed and Amanda was very friendly and explained the whole process. Plan on using in our next home.

Report a concern   July 26, 2016 — Rated 10 out of 10 by T.B.I.Y.S.L.C. Zerorez Phoenix
What do you like about our products and services?

First name removed white porcelain tile and grout tile was cleaned

Report a concern   July 26, 2016 — Rated 10 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

Fast safe and does a great job.

Report a concern   July 26, 2016 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

The first time you came out the carpet was spotless the second time (which was several months later) there were stains left in the carpet. I'm not sure what caused the stains since they weren't there before the carpets were cleaned. The technician was very friendly, he went over some of the areas that did have stains numerous times and was extremely helpful. I would definitely recommend him and request him again when I have my carpets done.The only problem like I mentioned was once the carpets dried all of the way there were 3 areas that were stained.

Report a concern   July 26, 2016 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

How clean the carpet looks and feels. Also the staff that came out to my house was very friendly and professional.

Report a concern   July 26, 2016 — Rated 7 out of 10 by T.B. Zerorez Phoenix
What could we do to improve?

a paper receipt would be nice to get from the serviceperson.

Report a concern   July 26, 2016 — Rated 10 out of 10 by Kristin Gragg Zerorez Phoenix
What do you like about our products and services?

Clean and green, with no toxic chemicals to harm family or pets!

Report a concern   July 26, 2016 — Rated 9 out of 10 by K.V.D. Zerorez Phoenix
What do you like about our products and services?

On time, efficient, and took care to not damage anything or make a mess

Report a concern   July 26, 2016 — Rated 9 out of 10 by A.C. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   July 26, 2016 — Rated 10 out of 10 by R.R. Zerorez Phoenix
What do you like about our products and services?

Our carpet has been smelling and looking a lot better since he left.

Report a concern   July 26, 2016 — Rated 10 out of 10 by Brian Howard Zerorez Phoenix
What do you like about our products and services?

Tech was on time and professional. Work was done quickly and thoroughly. Price was very reasonable. Carpet ended up very clean and dried quickly.

Report a concern   July 26, 2016 — Rated 10 out of 10 by P.C. Zerorez Phoenix
What do you like about our products and services?

Everything! Thank you

Report a concern   July 26, 2016 — Rated 4 out of 10 by J.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

A few spots remain. Heavy traffic areas (stairway) not completely clean. Was expecting better results.

Report a concern   July 26, 2016 — Rated 10 out of 10 by D.Y. Zerorez Phoenix
What do you like about our products and services?

The technician Called to see if he could come early. Was very professional and thorough. He was very helpful and answered my questions.

Report a concern   July 25, 2016 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Prompt, courteous and thoroug

Report a concern   July 25, 2016 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

I love how clean my carpets are after you leave and less drying time that traditional carpet cleaning.

Report a concern   July 25, 2016 — Rated 10 out of 10 by Shannon Kelso. Zerorez Phoenix
What do you like about our products and services?

The job is clean efficient and the staff is friendly and conscientious about the work that was done

Report a concern   July 25, 2016 — Rated 8 out of 10 by T.L. Zerorez Phoenix
What could we do to improve?

We have 5 or 6 spots that we did not see until after the cleaning residue dried. Couple spots that need to be cleaned again, and some residue in a couple of corners. I don't fault the technician as he worked very hard, and was very professional. Just probably hard to see with everything still wet.

Report a concern   July 25, 2016 — Rated 8 out of 10 by A.E. Zerorez Phoenix
What could we do to improve?

Take a little longer on the rough taffuce spots especially if you pay extra for it.

Report a concern   July 25, 2016 — Rated 9 out of 10 by Jose Davila Zerorez Phoenix
What do you like about our products and services?

- The carpet did not have a wet scent after cleaning.
- The carpet was not soaking wet.
- The carpet dried up quickly.
- You technician was punctual
- The quote was exact.

Report a concern   July 25, 2016 — Rated 10 out of 10 by A.E. Zerorez Phoenix
What do you like about our products and services?

I love the friendly, knowledgeable, and especially professional staff. Any questions you have they answer and are very up front with how the treatments can affect your carpets.

Report a concern   July 25, 2016 — Rated 10 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

Clean fast

Report a concern   July 25, 2016 — Rated 10 out of 10 by Jeff Kersch Zerorez Phoenix
What do you like about our products and services?

The carpets always come out clean and do not smell with any chemicals. The service people are always friendly and helpful.


Privacy Policy