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based on 87356 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional staff
Joshua was very professional and informative, and he did a great job making the tile look new again and freshening up the carpet!
Good customer service, prompt scheduling, good carpet cleaning, non harmful cleaning solution.
They are safe
There is no residue left in the carpet to attract excessive dirt. The service tech is always polite, efficient and careful of my home.
It was all wonderful!
Carpeting was clean and looking fresh. I like the idea of not using soap in the cleaning solution.
There wasn't a harsh chemicals smell and the floor dries fairly quickly
The technician did a very thorough job and the carpets look amazing.
No harsh chemicals
Technician Hayden Hurst was very friendly and worked hard giving great direction to his new counterpart. When I use you again I would like to request Mr. Hurst.
The completed job met my expectations and there no surprises with the final price.
I was pleasantly surprised how clean our carpet came. Was a very long time since it had been cleaned. Like never and it is 5 yrs old. James the young man who cleaned our carpet is a very nice gentleman and very conscientious about his work. For the money I will be back and it won't be 5 yrs.
I didn't want someone that used a machine to clean the carpets. Using the special water and no chemicals was important because of my grandchildren. The results were what I was hoping for.
i wasn't expecting the carpet left as wet as it was. After drying there is uneven squares, lines of clean areas.
On time arrival and the carpets were cleaned.
Professional, no residue on carpet, works well.
They were fast and friendly. The carpets looked great after.
the carpets are still very dirty, doesn't feel like they cleaned them at all. the tech I think was more concerned about his cell phone and it being friday
He took time to test the tile cleanability prior to starting. This allowed me to choose whether to proceed with this part of the job. It also allowed me to expand the job.
Thank you Steve for doing a great job.
First, this was a second experience with Zerorez and just as thorough as the first. Second, the two gentlemen were truly a team. I received explanations as they proceeded. The team did a marvelous job and were able to clean my old and very worn carpet. Conversations between them were positive, work related and supportive of each other. I understand one tech was relatively new, and worked hard. I truly believe two techs make a more thorough job of it.
My carpet and couch were a mess with sick, old animals and years of wear. Both were clean and fresh -- with no residue. The cleanup afterwards left no trace they were here..... thank you for such positive and hard working employees and for maintaining the Zerorez system of cleaning.
Fantastic carpet cleaning!
Excellent communication &a customer service
You did a great job. I have used other companies who have done well also, but weren't as expensive and didn't just go around everything, they moved it or had me move it....like my ottomans.
The smell of your product was pleasant, man was a gentleman and on time.
NA
The people were great, very knowledgeable and friendly. They did an excellent job. I'm very happy with the results.
Everything
You do a great job cleaning our rugs
Very clean. Drys quickly. Knowledgable staff