What our clients think of us!

Good outcome

unfortunately the techician came out and did a great job cleaning the rug but focused on how badly the laminate flooring was installed underneath the rug......

i think some retraining on what to focus on might be in order and try not to know everything consider customer suggestions on what they would like done

Also mentioned just got done with a job with 8 dogs prior ....was concerned that equipment may not be clean...yikes!

We are very satisfied with our recet ZeroRez service.

The rug stays cleaner longer and the technician did a good job with an old carpet.

Great job getting carpet clean and professional cleaning
Stains gone

You charged me for cleaning the outside of 2 SUV's while my husband was right there, to witness, and stated you would do it Free of charge for both. We never asked for this done, nor did the cars did it done. The guy went ahead and did it, and not only that? He had the balls to charge us for something will NEVER WANTED. I expect a full refund on that part and if I don't, I will write up a nice review for all to see, and what to expect from your company. I expect this problem to be fixed quickly, otherwise, I will remember this and will tell others of your unwanted services.

Excellent service and care. So glad I found you guys. T did an amazing job with his assistant

Always good service and professional technicians when I use your company

Mario was a great technician! He carefully cleaned cleaned my carpets and kitchen tile. I will be requesting him for future appointments.

Great job cleaning- carpet and upholstery look so much better.

Great job! Professional on time service.

Great job by the technician

Great service, friendly, and carpets look great!

Impressive results. My was was very pleased with how the carpet turned out.

Excellent service and quality work and clean carpets m

Wonderful customer service. My carpet was thoroughly cleaned.

Eco and pet friendly.

great job

The service people were very informative about how the cleaning would be performed
They were very friendly, courteous and professional

Service was good, long day for our tech but our floors look great.

I have used Zerorez several times. The techs are always polite and informative about the process. They also make recommendations that are helpful but not a hard sell. The carpets do not have a crunchy texture when they are done and tend to dry enough to walk on with socks in 4 hours.

Gave the information about what i wanted cleaned and the furniture size. Upon arrival the tech said it was a bigger couch and it was $100 more. After the 1st tech came nothing on the couch looked like it was cleaned. A second tech came out and cleaned it a little better, but there were still stains on the couch. Overall it wasn't a bad experience, just would try a different company next time.

Professional and the carpets cleaned up beautifully.

Rob was prompt, professional, and exceeded expectations. The carpet looked great when he was done.

The technician Rob was amazing! Rob made me feel comfortable and confident about the services! I had my reservations due to the last time I used zeroes was here but I commend your business for having such a competent and professional in your company!! Thank you rob and Zerorez!

I think for me when you have furniture cleaned you need to do all sides of seat cushions. The tech just stowed his equipment that is used for furniture cleaning, I ask if he did both sides of the cushions and his response was they only do that when the customer requests it. I found that strange. He went out and brought back in and did the other side. And when all was done, he still only the front of the sides panels. Also I would have liked to see pretreatment of high traffic areas. Also every tech I’ve had in the past asked if I’d like the throw pillows cleaned. Missed a chance to make additional changes. My wife and I have been Zerorez customers for many years but I think I’ll call around next time

The technician was extremely helpful, polite, and overall professional. Would recommend for sure.

The grout still looks dirty in certain areas. The person I spoke with over the phone on the day of my appointment said tile & grout cleanings take approximately 2.5 hours. I was the last stop on the technician's route and the service lasted less than 1 hour. Also I am not sure if grout sealing is included for each customer, but I do not believe that was completed yesterday. I would appreciate it if a different technician came to inspect the quality of the work. This was my first time having this service performed by ZeroRez, and the result looks nothing like the before and after photos I saw on the website. Thank you

you cleaned my ducts.

arrived early (with my permission), got to work right away. were polite, professional and competent. finished when promised and did not flinch when I had them correct a vent that was rattling.

Price was exactly as quoted. offered add-on services I accepted one and declined the other. no pressure whatsoever which was appreciated.

thanks for a job well done.

Our carpet cleaning turned out great. Additionally, Nikko, the technician did a great job and was very friendly!