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based on 87717 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very good results, knowledgeable team, prompt efficient and friendly.
Professional Service
Our tech was timely, courteous and worked hard to get outdoor stains out of our carpet. I love that Zerorez doesn’t use soap while doing thorough cleaning.
convenient to schedule
friendly service
acceptable results with relatively quick drying carpet
Thorough job. Techs are always very professional.
Very clean
Friendly, timely, thorough
Overall very satisfied. Due to our concrete flooring the floor did not come out as nice and shinny as I'd like but I feel like a lot of the dirt and grease did come off.
The employee who came here was friendly, professional, fast & efficient...four stars!
We like your chemical free products and professional services from techs.
Alway on time, great “special prices”, cleaners do an excellent job.
Excellent service and very happy with the results. Highly recommend!
Very nice guy who came. We had to leave so we paid the invoice before checking the work. Kitchen tile overall looks much better but the edges look like they did at start.
What we loved most about our experience with Zerorez was the exceptional service we received from our technician, Tommy. He truly went above and beyond the call of duty!
From the beginning, Tommy kept us informed with open communication and even sent frequent pictures throughout the cleaning process, which gave us complete confidence in the work being done. Our travertine looked brand new when he finished!
He also took the extra time to return for a second round on our carpets—at no additional charge—to make sure we were completely satisfied with the results. That level of care and commitment to doing the job right is rare.
We couldn’t be happier with our experience and would highly recommend Tommy to our friends and family. Thank you, Tommy, for taking such pride in your work and for going the extra mile!
Your service team is always excellent
Dave Castro was 100%%%
Very easy to get an appointment. Sometimes the same day that I call. Everyone that has come to my home to clean or pick up has been extremely nice. I have used Zerorez for over 10 years and haven’t been disappointed yet. I’m a fan.
Technician was amazing! Professional, informative & carpets look wonderful! Best $100 deal hands down, would recommend Zero Res
Ist time user of Zerorez carpets look amazing today thankyou
My technician was awesome!
The technician was thorough and did an excellent job. Thank you
Your technician was on time. He contacted me to let me know when he would arrive. He was courteous, hard working, & professional. He did a great job cleaning my carpets. I believe his name was Sergio. He is indeed an asset to your company.
Kevin was very knowledgeable and professional. He did a great job with the carpet. It looks very good.
Zerorez never disappoints. Early arrival and completely clean carpet!
Matt was great!! Could not recommend him and Zerorez more!!
Zerorez came to my office the same day of my call to give an estimate, and they then scheduled my office for carpet cleaning the very next day.
They are very reasonably priced and the staff is friendly and efficient.
Kevin was great. Very polite and professional.
Our service man was awesome and we are so happy with the results!
Great experience with Zerorez! Luis was polite, professional, and great to talk with. He did an awesome job cleaning, and took the time to explain what products and treatments would work best for my particular situation. I can thank Scribbles, my son’s puppy, who made sure to leave his mark before moving out! 🐶😂
I initially selected Zerorez because I like that they don’t use chemicals that leave behind a residue. I was then very impressed with Darren. He took the time to discuss pricing and gave me honest feedback about what my home did and didn’t need. Throughout his time in my home he frequently checked in and showed me what he was doing. His customer service and communication were excellent. I could really see that Darren worked extremely hard and took pride in his work. I’ll absolutely use Zerorez again.

Zerorez Phoenix has been a great company for my carpet cleaning. This time in addition to my carpets, I had them clean my husband's rocker recliner that he had spilled super glue on. Colton worked really hard on it and was able to get the glue out. It looks like a new chair. Thanks for all your hard work!