Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84613 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 4, 2025 — Rated 10 out of 10 by S.N. Zerorez Phoenix
What do you like about our products and services?

It was amazing how clean he got every and nice professional derive!

Report a concern   December 4, 2025 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Excellent job!

Report a concern   December 4, 2025 — Rated 10 out of 10 by Ariel Salyers Zerorez Phoenix
What do you like about our products and services?

The technician Micheal was amazing and would recommend him to everyone

Report a concern   December 4, 2025 — Rated 10 out of 10 by Wilda Stranaghan Zerorez Phoenix
What do you like about our products and services?

The rugs are always so clean when you leave. Thank you

Report a concern   December 4, 2025 — Rated 10 out of 10 by Susan Davis Zerorez Phoenix
What do you like about our products and services?

Easy to make appt. My service guy was polite, on time and easy to work with. I wish I could remember his name, he was great.

Report a concern   December 4, 2025 — Rated 10 out of 10 by M.T. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, Tony was on time, conscientious and thorough. Great service.

Report a concern   December 4, 2025 — Rated 10 out of 10 by D.E. Zerorez Phoenix
What do you like about our products and services?

Technician was friendly, efficient and did a great job.

Report a concern   December 4, 2025 — Rated 10 out of 10 by G.J. Zerorez Phoenix
What do you like about our products and services?

The tech called ahead of time to give me an ETA. When he arrived he was very polite and professional. Very happy with the service and how the carpets turned out.

Report a concern   December 4, 2025 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Fast efficient and the tech got all of the stains out of th carpet.

Report a concern   December 3, 2025 — Rated 0 out of 10 by G.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I booked the Black Friday special online and it was not honored. I called customer service and they said I didn’t book the three rooms and hallway free for $119. I didn’t get the special I had booked. Very unhappy.

Report a concern   December 3, 2025 — Rated 10 out of 10 by Jeff Shelton Zerorez Phoenix
What do you like about our products and services?

The two techs that showed up, Nick and Cody, were great. Answered all my questions. I never felt like they were rushing to get done, and move on to the next job. They took their time to make sure the job was done properly. I’m very pleased with the results.

Report a concern   December 3, 2025 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Excellent product, prompt scheduling, no residue, no harmful chemicals. Great company and technicians.

Report a concern   December 3, 2025 — Rated 10 out of 10 by A.L. Zerorez Phoenix
What do you like about our products and services?

The techs are great. Friendly, clean and very knowledgeable. This is the second time Mario has helped me out and he gets right to work and is friendly and courteous, and the floors look great!!

Report a concern   December 3, 2025 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

It was easy to make an appointment. The appointment was confirmed. The technician called before coming. He was polite and efficient and did a great job on my carpets.

Report a concern   December 3, 2025 — Rated 10 out of 10 by R.A. Zerorez Phoenix
What do you like about our products and services?

I already recommended to a couple of friends!

Report a concern   December 3, 2025 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

Efficient and friendly.

Report a concern   December 3, 2025 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

Rob was such a professional person. So pleasant and explained the process of zerorez! My carpets look amazing! Will definitely recommend to my friends.

Report a concern   December 3, 2025 — Rated 10 out of 10 by Donna Shomen Zerorez Phoenix
What do you like about our products and services?

Best carpet cleaning ever and agent was excellent

Report a concern   December 3, 2025 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Great service and professional personnel. Have been using for years and trust them with our cleaning needs.

Report a concern   December 3, 2025 — Rated 5 out of 10 by B.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

When you do the shower package, is the tile on the walls supposed to be cleaned as well? If so, mine were not. There's still film on my tile

Report a concern   December 3, 2025 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

Person that c ame out was very friendly and communicated the process very well. I could tell that he took pride in his work and everything was cleaned very well.,

Report a concern   December 3, 2025 — Rated 9 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

did a great job but upselling on odor removal was ridiculous as it added $210 to the bill

Report a concern   December 3, 2025 — Rated 10 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

Friendliness
Knowledge

Report a concern   December 3, 2025 — Rated 9 out of 10 by Teresa May Zerorez Phoenix
What do you like about our products and services?

I have used zerorez for years I'm extremely happy with them.

Report a concern   December 2, 2025 — Rated 10 out of 10 by June Nichols Zerorez Phoenix
What do you like about our products and services?

I love how clean my carpets came out.

Report a concern   December 2, 2025 — Rated 10 out of 10 by Laurie Gove-Williams Zerorez Phoenix
What do you like about our products and services?

Used different companies over the years until I tried ZeroRez. What a difference! The results were outstanding and I didn’t have wet carpet for days.

Report a concern   December 2, 2025 — Rated 10 out of 10 by Lawrence Rollins Zerorez Phoenix
What do you like about our products and services?

Spectacular job!! My carpet hasn't looked this good in years!

Report a concern   December 2, 2025 — Rated 10 out of 10 by Yvonne Thompson Zerorez Phoenix
What do you like about our products and services?

I have a toddler grandson that crawls on my carpet regularly and I don’t have to worry about residue left behind.

Report a concern   December 2, 2025 — Rated 10 out of 10 by Lee & kate Secrest Zerorez Phoenix
What do you like about our products and services?

Henry was on time,fast,quiet efficient helpful and best of all my carpets are clean!! Thank u Henry

Report a concern   December 2, 2025 — Rated 10 out of 10 by Marcia Snow Zerorez Phoenix
What do you like about our products and services?

Jorje cleaned our bedroom carpet and an area rug yesterday. He did an amazing job and we are completely satisfied. We love Zerorez and have never been disappointed. I would highly recommend Zerorez to anyone who needs their cleaning services


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