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based on 84614 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your guys that come out have always been top notch. Very professional.
Very polite, took his time
good pricing and technicians are friendly and do a good job
Fast, easy and job well done. I like the feeling of the carpet after it’s cleaned with zerorez water
Technician was very professional and thorough and did an outstanding job!
Your employee, Zander, was prompt, professional, personable and did a great job. It is such a breath of fresh air to have someone do what they say they were going to do and are happy to do it.
Plus it was great not having a soaking wet carpet when it was all done and when it was all dry it was not crunchy like we have had in the past with other companies.
I would be more than happy to refer them to anyone.
Plus it was wonderful to know they work with Sunshine Acres Children's Orphanage.
Customer Service the Gentleman was excellent he should get a raise !!! 😊
Got all stains out of my old carpet. But wish they would have showed up within the time slot. They were 45 minutes late.
He did very good job and was fast
Technician is punctual, professional and does a great job!
Carpets did not come out like we expected.
Very thorough and professional
We are very pleased with our fresh cleaned carpets and tile!
The Carpet Specialist Luis working with ZeroRez for 6 years! He was very professional and efficient! He did an amazing job cleaning my house carpets! Thank-You For Taking Care your employees so they stay longer than 6 mos!!
Michelle was great and the tile looks so much cleaner.
The technician Andrew G did a great job. He explained everything very well prior to cleaning the carpets and was extremely professional. I will be using there services again in the future.
Technician was fantastic!
Great technician!
Friendly service.
Timely, & reliable.
Great employees, very trustworthy in my home.
Efficient.
Easy to schedule.
Clean products.
Clean and amazing service
The technician explained many aspects of the cleaning process.
The technician was prompt and courteous. He followed instructions and worked quickly and efficiently .
Communication was great. Service was great.
I chose this company over (another) because of the positive reviews for this company (& very bad reviews for the other, especially for their poor SERVICE). I was especially interested because of the promise of no residue - which turned out to be true, the carpet was soft - but was very happy also with the patience and courtesy of the technician. He talked me thru every potential glitch, pointed out the difference in color of a cleaned section of carpeting vs. what he was working towards (oh my gosh!), & tried extra methods to get out the sofa stains. Unlike our experience with a previous company, he did not try to “upsell” me for some special treatment, or discover that the hallway was going to count as an extra room. And the offer of a discount for making a food bag donation to a local food bank - what a great idea!
clean...no crunchy carpet when done..
Person that came was efficient and good communication
It leaves behind no residue
The Zerorez carpet cleaning product works great, the carpets look great after they are done. The service technicians are professional, courteous and competent. They completed the job in a timely manner. I have used Zerorez several times and highly recommend them.
The carpet dries quick and doesn’t feel soapy. The techs that come out are always so professional and trained well. We got Mario this time and he was meticulous, efficient, and took his time to clean our rooms well. He takes pride in his work and it shows. You are lucky to have someone like that deal with customers. Zero rez must take care of your emoloyeee because the techs are amazing every single time . Thanks!!
The technician was great. He worked had and helped us with difficult things.
Technician was very friendly and professional and did a great job. Very thorough and my furniture looks fantastic!
Carpets came out great, but Colton was amazing! I run a customer service team at a very large company so I understand how important it is. Colton provided World Class Customer Service and I will request him for any future services I get.