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based on 84613 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpets came out beautifully and thank you very much!
Quick apt made
Used a pet sanitizer
Thank you!
First, my house smells clean and looks amazing. Our tech did a great job.
Love the text option to schedule, techs are helpful and easy to work with, result is good.
Great technician and carper very clean.
I thought our technician did a wonderful job. She made sure to explain everything fully and that we understood everything that was being done. She gave us the opportunity to ask any questions and I didn't feel as if she was trying to just push additional services on us. She was extremely polite and professional and I would gladly have her come out again.
Technician was very professional and walked us through the cost of cleaning. He did an outstanding job
Clean professional service
Recent technician was great. Wish we could request him next time
I like that no harsh chemicals are used
Our service person was very nice and knowledgeable
Colton is the Best! My carpets are spotless
What a great asset he is to Zerorez
Need to explain that spot cleaning costs extra when making a new appointment
I am always happy with zero rez!!! Never disappointed ever cleaning the techs are helpful, polite and informative!! Keep up the good work.
We really like the technician who was here. He explained everything he was doing. We really needed the more intense cleaning but couldn't afford it. We chose the topical that was a little over $500 for three rooms.
Our living room and dining area look good but can still smell some of the urine smell. The bedroom that was cleaned there are still pee stains on the floor after the carpet dried.I also feel a residue left over on some of the carpet.
The carpet is much better than what it was so I'm happy about that, just wish you can't see the pee stains.
I did recommend Zerorez to my neighbor.
On time, professional, answered all my questions. Friendly and courteous. Highly recommend !
Chris our technician was amazing. The carpet and floor look great!
Overall service is really good and the technician always do a good job. However, my one and only concern is the price charged for area rugs. Area rugs are almost doubled the price of a regular carpeted room. I have area rugs throughout my home. That said, and due to Zerorez high cost to clean area rugs, I will eventually have to look for another company to shampoo my rugs
No waiting all day for wet carpet to dry - good value for the cost. Friendly technician.
We were very happy with the service and our furniture looks great and doesn’t feel crunchy as it has in the past with other cleaners. Very satisfied!
Efficient, reliable, polite service men! No harsh chemicals! Always a job well done!
Our service tech was awesome
Always nice to the customer, always do a great job!
Customer service amazing. Carpets dry quickly with no smell or residue.
I love the products love that it’s chemical free soap free the service was great. I was able to ask a lot of questions and I was able to gain very great answers back and through the whole process was able to get everything answered. I wanted and the aftermath of the service was phenomenal, and I would definitely recommend to anyone else and will also be Scheduling another appointment 100% in the future
The tile floors were great. Very clean. However there was still some debris left behind on the tile, that we will have to go back and vacuum or sweep, throughout the house. Could you come back and sweep?
Service was great technicians are always very professional and explain the entire process.
Professional and did a great job.
He took care of our needs and communicated with information we needed
I am always so happy with your work and your employees! I was questioning and I called to give them my concern but she didn’t answer my concerns.
The employee used his own phone to take my personal Visa card information for payment. I am not comfortable with that because too many people are to good at saving, copying, pasting, etc., and I don’t know how you can prevent that.
Fast, friendly respectable service.