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based on 87149 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Less than impressed with the service. Smelled like orange peels, which is fine, but the carpet looked exactly the same.
I was also sold the special zerorez water, over a month later I am still yet to receive that.
Just super disappointed at the overall experience, I was really hoping this was going to revitalize my carpet and it just flat out did not deliver.
When the tech explained how you all do pricing and raise and lower depending on a particular month, I was shocked. I asked him to look at what I paid at my prior service which included two rooms of tile, a hallway, a laundry room and one bedroom was the same cost as the service I received a few days ago which was only two rooms, a hallway and a laundry room and I paid close to the same amount as the previous visit. To save a bit of money, I removed the hallway and still paid over $200.00. However, I do want to say that the tech was very polite, kind and worked very hard to clean my tiled floors.
Great tech!
They did a very good job, the carpets look great!
the technician did a great job
The job was well done, your employee was very respectful and excellent at his job. Thank you so much. I’ve te t several photos and everyone said the carpet looks awesome.
Caiden was a rockstar! Totally helped us out and got the smell of pee out of our kid’s carpet that we were desperate for. Explained the situation clearly, found all the pee and really did an incredible job.
Definitely love the job that Zerorez does!
Has air duct cleaning and I have spent an hour or more cleaning up after the crew. They left things messy and I’m not happy about it at all. I have photos showing that the mess that was left. Also the bill was incorrect on the amount for the cleaning. Had a Whole House Photocatalytic Air Purification for HVAC and it has restricted the air flow thought out my house. Very frustrating when I had to pay that amount money which was a lot and I don’t think the install was done correctly. I’m Very UNHAPPY with all this. Thanks.
Affordable, quick and convenient!
Technicians are always friendly and do a great job
The professional service, the quality and the promoted attention to details!
My experience with Zerorez was exceptional from start to finish. The person who took my first phone call was helpful, informative, knowledgeable and helped me understand the process and exactly what to expect. The person who showed up to clean the carpets and treat them was on time, experienced, quick and very nice to work with. The carpets turned out great. I'd recommend Zerorez highly. Quality work and at a great price.
While the carpet cleaning turned out well the tile cleaning was mediocre at best. There were spots missed and for 1200 dollars I would have expected a better cleaning. I feel like a good mop would have done the same job.
My wife and I certainly enjoy the manner in which our carpets and tiles are cleaned; no filthy shampoo water, just a clean system of dirt and grime removal. We have been customers of Zerorez for almost 20 years; and in that time, we have never, ever, been disappointed with the performance of the technicians doing the cleaning!!! Technician Rob cleaned our rugs on Friday, July 24, 2026, and did a fantastic job! ROB, KEEP UP THE GOOD WORK!!!
Friendly and caring staff.
Awesome experience, tech was on time, friendly and very professional.
Tech showed up witin the given window. Work completed without any difficulty.
This is the first time I had my tile cleaned. Although I feel like David did a thorough job, I was disappointed that the tile and grout didn't get cleaner than it did. Based on the pricing, I thought the results would be better for the tile and grout cleaning. Also, the enzyme treatment seems especially expensive.
The carpet turned out very well.
Your pricing seems very unrealistic for the size of the rooms. The home is only 1300 sq ft and the living room isn't even all the way carpeted, yet it measured out as 2 rooms for enzyme pricing purposes. That seems extremely high.
David was great and very knowledgeable and thorough. I would give him a 9 for a score if it was just for him. My score is based solely on pricing and the quality of the tile cleaning equipment.
The service was top notch... great people, great result.
great job
It was great. Service members were professional and nice.
Attention to detail and coordination and flexibility to meet my needs.
The guys do such a good job. Carpets look so good when they finish.
Professional, Knowledgeable, Courteous
Louis was all of the above and went beyond.
Prompt service! Friendly technicians. Clean carpets without residue!!
Paul was an excellent technician. He was very thorough and answered all of my questions. It was a very good service.
The service guy was very helpful. My carpet looks and smell great. And I got an apportionment in 2 days
Left furniture slightly damp. Material stayed soft.
The service was 100% from start to finish.
Dave whom did the cleaning was above and beyond in all aspects.
Your company should be very proud to have him as your employer.
I plan on having my bathroom tiles done before long. Dave did my kitchen tile and they looked wonderful.
Timely plus service tech was very helpful
Easy to schedule. And when the equipment broke, he was back in under an hour. Carpet turned out really good.