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based on 87717 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The two techs were very efficient. The rugs have never looked better. They were able to clean areas of the rugs that previous rug cleaning companies could not get clean. The cleaned 13 area rugs ranging in various sizes, large to small. They all look fabulous.
The tech was so amazing and respectful.
Technician was on time for the appointment; very Pleasant and did a GREAT job! Will surely use your services again. Thank you.
Ease of schedule. The 3 hr window instead of a longer time and update by phone call about arrival time. Even our old carpet tile floor looks great after cleaning! Effective spot treatment.
The personnel seemed competent and knowledgeable. There was honesty in what I could expect. The rugs were noticeably cleaner after the cleaning.
Technician tried pressuring into spending an additional $450 to clean a single room of carpet for pet urine. Told him that if i need to come back and do it myself after they do the job then i will. Tech told me dont waste my time and that i will make it worse. I arrived to the house today 9/24
After i got the carpets cleaned on 9/22 and i was shocked to see the carpet didnt even look like they got cleaned. I spent over an hour cleaning them myself and they were disgusting, again like i paid 200$ for nothing and they look so much better than how zero rez left them. Previous tech that i used with zero rez was excellent, transparent and did not pressure me to buy stuff AND the carpet came out great last time. Probably wont use zero rez again.
On time . Outstanding service and personal was very knowledgeable. Carpet looks great.
Excellent work by the technician!
The service is was great, my carpet looks amazing!
It been 36 hours and my carpet is still wet. Now the young man who showed up was wonderful to deal with but im afraid the carpet needed more suction done. I'm still waiting to put my rooms together.
I felt like the corners were still a little dark. I was able to get more out after he left.
Joe was friendly and did an excellent job!
Great carpet cleaning
Before the service was done, we were sent instructions for how we were to prepare the area that would receive treatment. The Zerorez technician who came called 30 minutes before arrival, and he was courteous and professional. He clearly explained what he would do and gave instructions for post care of the carpet.
You always do a great job and have friendly and competent people to do the work
Your technician was friendly and polite with a positive attitude and helpful information.
Zeek, did a great job. He was Professional and knowledgeable. Ty, CC
On time, very thorough, finished quickly, good value
Clean and fast to dry. Thank you
Quality was great and the tech was very knowledgeable + nice.
Great results
Great technicians
Great product.
The feeling! There is a completely different feeling in my home after my carpets have been cleaned by Zerorez!! I feel it has something to do with the empowered water they use…My carpets feel clean and clear of any residue or chemicals. I had “Sergio” this last time who I will be requesting in the future…he was so informative, caring and so friendly and customer oriented…Thank you Sergio and thank you ! 🙏🏼
There was no odor or lingering chemical scents after our cleaning. We do a deep clean before our executive team comes out for annual reviews. We try to make our offices look like somewhere we'd be proud to invite our extended team in. Thank you for taking care of us!
He did an amazing job and my chair looks brand new!
Excellent technician.! My tiles floors look great!
Prompt efficient well done
Reliability, courtesy, professionalism.
The technicians are friendly and courteous, and know their job…
Easy scheduling process, professionalism and kindness from technicians.

The worker, Ezekiel showed up exactly on time was very respectful and did a great job.