Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87717 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 24, 2026 — Rated 9 out of 10 by B.D. Zerorez Phoenix
What do you like about our products and services?

The worker, Ezekiel showed up exactly on time was very respectful and did a great job.

Report a concern   September 24, 2026 — Rated 10 out of 10 by Vicki Robbins Zerorez Phoenix
What do you like about our products and services?

The two techs were very efficient. The rugs have never looked better. They were able to clean areas of the rugs that previous rug cleaning companies could not get clean. The cleaned 13 area rugs ranging in various sizes, large to small. They all look fabulous.

Report a concern   September 24, 2026 — Rated 10 out of 10 by Chris Allen Zerorez Phoenix
What do you like about our products and services?

The tech was so amazing and respectful.

Report a concern   September 24, 2026 — Rated 10 out of 10 by N.T. Zerorez Phoenix
What do you like about our products and services?

Technician was on time for the appointment; very Pleasant and did a GREAT job! Will surely use your services again. Thank you.

Report a concern   September 24, 2026 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Ease of schedule. The 3 hr window instead of a longer time and update by phone call about arrival time. Even our old carpet tile floor looks great after cleaning! Effective spot treatment.

Report a concern   September 24, 2026 — Rated 9 out of 10 by Larry Yarrington Zerorez Phoenix
What do you like about our products and services?

The personnel seemed competent and knowledgeable. There was honesty in what I could expect. The rugs were noticeably cleaner after the cleaning.

Report a concern   September 24, 2026 — Rated 3 out of 10 by S.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Technician tried pressuring into spending an additional $450 to clean a single room of carpet for pet urine. Told him that if i need to come back and do it myself after they do the job then i will. Tech told me dont waste my time and that i will make it worse. I arrived to the house today 9/24
After i got the carpets cleaned on 9/22 and i was shocked to see the carpet didnt even look like they got cleaned. I spent over an hour cleaning them myself and they were disgusting, again like i paid 200$ for nothing and they look so much better than how zero rez left them. Previous tech that i used with zero rez was excellent, transparent and did not pressure me to buy stuff AND the carpet came out great last time. Probably wont use zero rez again.

Report a concern   September 24, 2026 — Rated 10 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

On time . Outstanding service and personal was very knowledgeable. Carpet looks great.

Report a concern   September 24, 2026 — Rated 10 out of 10 by Rachel Johnson Zerorez Phoenix
What do you like about our products and services?

Excellent work by the technician!

Report a concern   September 24, 2026 — Rated 10 out of 10 by L.A.M. Zerorez Phoenix
What do you like about our products and services?

The service is was great, my carpet looks amazing!

Report a concern   September 24, 2026 — Rated 5 out of 10 by S.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

It been 36 hours and my carpet is still wet. Now the young man who showed up was wonderful to deal with but im afraid the carpet needed more suction done. I'm still waiting to put my rooms together.

Report a concern   September 24, 2026 — Rated 6 out of 10 by E.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I felt like the corners were still a little dark. I was able to get more out after he left.

Report a concern   September 23, 2026 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Joe was friendly and did an excellent job!

Report a concern   September 23, 2026 — Rated 10 out of 10 by D.J. Zerorez Phoenix
What do you like about our products and services?

Great carpet cleaning

Report a concern   September 23, 2026 — Rated 10 out of 10 by Lori Latch Zerorez Phoenix
What do you like about our products and services?

Before the service was done, we were sent instructions for how we were to prepare the area that would receive treatment. The Zerorez technician who came called 30 minutes before arrival, and he was courteous and professional. He clearly explained what he would do and gave instructions for post care of the carpet.

Report a concern   September 23, 2026 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

You always do a great job and have friendly and competent people to do the work

Report a concern   September 23, 2026 — Rated 10 out of 10 by Helen Lenaburg Zerorez Phoenix
What do you like about our products and services?

Your technician was friendly and polite with a positive attitude and helpful information.

Report a concern   September 23, 2026 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Zeek, did a great job. He was Professional and knowledgeable. Ty, CC

Report a concern   September 23, 2026 — Rated 10 out of 10 by C.E. Zerorez Phoenix
What do you like about our products and services?

On time, very thorough, finished quickly, good value

Report a concern   September 23, 2026 — Rated 10 out of 10 by R.V. Zerorez Phoenix
What do you like about our products and services?

Clean and fast to dry. Thank you

Report a concern   September 23, 2026 — Rated 10 out of 10 by Jordan Norona Zerorez Phoenix
What do you like about our products and services?

Quality was great and the tech was very knowledgeable + nice.

Report a concern   September 23, 2026 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

Great results
Great technicians
Great product.

Report a concern   September 23, 2026 — Rated 10 out of 10 by Shawnee Jarman Zerorez Phoenix
What do you like about our products and services?

The feeling! There is a completely different feeling in my home after my carpets have been cleaned by Zerorez!! I feel it has something to do with the empowered water they use…My carpets feel clean and clear of any residue or chemicals. I had “Sergio” this last time who I will be requesting in the future…he was so informative, caring and so friendly and customer oriented…Thank you Sergio and thank you ! 🙏🏼

Report a concern   September 23, 2026 — Rated 10 out of 10 by Jessica Evans Zerorez Phoenix
What do you like about our products and services?

There was no odor or lingering chemical scents after our cleaning. We do a deep clean before our executive team comes out for annual reviews. We try to make our offices look like somewhere we'd be proud to invite our extended team in. Thank you for taking care of us!

Report a concern   September 23, 2026 — Rated 10 out of 10 by B.E. Zerorez Phoenix
What do you like about our products and services?

He did an amazing job and my chair looks brand new!

Report a concern   September 23, 2026 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

Excellent technician.! My tiles floors look great!

Report a concern   September 23, 2026 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Prompt efficient well done

Report a concern   September 23, 2026 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

Reliability, courtesy, professionalism.

Report a concern   September 23, 2026 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

The technicians are friendly and courteous, and know their job…

Report a concern   September 23, 2026 — Rated 10 out of 10 by M.A. Zerorez Phoenix
What do you like about our products and services?

Easy scheduling process, professionalism and kindness from technicians.


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