Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85272 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 2, 2025 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

Always good prompt service. Service technician always courteous and thorough.

Report a concern   February 2, 2025 — Rated 10 out of 10 by M.A. Zerorez Phoenix
What do you like about our products and services?

Eric arrived on time, listened to my concerns and did an excellent job!

Report a concern   February 2, 2025 — Rated 10 out of 10 by K.V.S. Zerorez Phoenix
What do you like about our products and services?

great communication

Report a concern   February 2, 2025 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

I have used Zerorez for a long time and I am highly satisfied with all the results.
I have another appointment this coming week for my carpets to be cleaned and I really would love it if you could assign the same young man that came this week to do my area rugs and my laminate floors.

Report a concern   February 2, 2025 — Rated 10 out of 10 by Mary Blanco Zerorez Phoenix
What do you like about our products and services?

Andrew, Tech was excellent! He came in, introduced himself and explained the process as I am a first (and not the last time I will call them) time customer! My carpets look and smell new again!

Report a concern   February 2, 2025 — Rated 10 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

Get the service requested done, professionalism of your technicians, cost.

Report a concern   February 2, 2025 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Clean carpets done right.

Report a concern   February 2, 2025 — Rated 8 out of 10 by A.T. Zerorez Phoenix
What could we do to improve?

We are seniors, and it's hard for us to move furniture. Our service tech., Quincy, could not have been more professional. He really cared that he did a good job. And with a smile!

Report a concern   February 2, 2025 — Rated 10 out of 10 by Leonard Scott Zerorez Phoenix
What do you like about our products and services?

Excellent service. Arrived in the communicated window, did a great job of both carpet and tile cleaning and clearly set expectations on the dry time. When I asked for additional services outside of my requested ones, the technician clearly explained the cost differences. Last, was willing to allow me to move some appliances to clean behind and in the appliance location and that was super helpful.

Report a concern   February 2, 2025 — Rated 10 out of 10 by Randy Wilson Zerorez Phoenix
What do you like about our products and services?

Our technician did a great job being thorough and not rushing through the job. He provided valuable insight as to how to care for our floors in between Zerorez visits.

Report a concern   February 1, 2025 — Rated 10 out of 10 by Teresa Gross Zerorez Phoenix
What do you like about our products and services?

Carpets look great!!

Report a concern   February 1, 2025 — Rated 10 out of 10 by Angie Morrow Zerorez Phoenix
What do you like about our products and services?

We are very pleased with the work our service man preformed, he called and let us know when he would be there and then was very prompt. He was respectful of our home and was very thorough. And a very professional and knowledgeable young man.

Report a concern   February 1, 2025 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

Very good

Report a concern   February 1, 2025 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

The technician that cleaned our carpet was conscientious and thorough. The only thing I didn’t like was the billing. We had 9 rooms cleaned, but the 3-room special only applied once, which seems to be an incentive to have 3 rooms cleaned at a time and no more or you oay a much higher price per room.

Report a concern   February 1, 2025 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

I only had my carpets cleaned and I think it turned out very well .

Report a concern   February 1, 2025 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule. Quick response. Good technician. No fragrances.

Report a concern   February 1, 2025 — Rated 10 out of 10 by P.R. Zerorez Phoenix
What do you like about our products and services?

polite, early, careful

Report a concern   February 1, 2025 — Rated 9 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Short leadtime to reserve work, friendly well trained phone customer ervice at Gilbert and technicians, environmentally friendly carpet cleaning and reasonable pricing with coupons/ specials.

Technician on time, asked questions, explained work to be done, works efficiently and leaves all in original condition.

Report a concern   February 1, 2025 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

Carpet looks almost new

Report a concern   February 1, 2025 — Rated 10 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

No perfumes just clean carpets! Thanks

Report a concern   February 1, 2025 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Carpet looks good after cleaning

Report a concern   February 1, 2025 — Rated 10 out of 10 by Ashley Colvin Zerorez Phoenix
What do you like about our products and services?

Chris did a great job and explained everything very clearly and was so nice to entertain my toddler as well even though he was working!

Report a concern   February 1, 2025 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

Proven empowered water with great results. Technitions are knowledgeable and freaindly.

Report a concern   February 1, 2025 — Rated 10 out of 10 by Gina Carraher Zerorez Phoenix
What do you like about our products and services?

Left the house smelling and feeling clean.

Report a concern   February 1, 2025 — Rated 9 out of 10 by B.F. Zerorez Phoenix
What do you like about our products and services?

Excellent job on both the carpet and my old lazy boy recliner - brought it back to life!

Report a concern   February 1, 2025 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

I really loved the technician Luis, He was very professional and friendly. Did a great job cleaning my carpet which was in really bad shape. The products used did a good job.

Report a concern   February 1, 2025 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

My carpets always look better after I use your company. I also appreciate the employees that I deal with. Starting with the initial call to make the appointment. Technicians coming to the house are always pleasant and professional.

Report a concern   February 1, 2025 — Rated 10 out of 10 by A.P. Zerorez Phoenix
What do you like about our products and services?

Arrived on time, did the best job yet on our grout.

Report a concern   February 1, 2025 — Rated 8 out of 10 by D.S. Zerorez Phoenix
What could we do to improve?

Make the process faster. Maybe send 2 people to get done quicker.

Report a concern   February 1, 2025 — Rated 10 out of 10 by A.G. Zerorez Phoenix
What do you like about our products and services?

Great!


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