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based on 85272 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I had an amazing experience with ZeroRez! My technician was not only professional and knowledgeable but also incredibly friendly and personable. They took the time to explain the cleaning process, answered all my questions with a smile, and made the whole experience enjoyable. They were respectful of my home, worked efficiently, and the results were fantastic. I truly appreciate the outstanding service and will definitely be using ZeroRez again. Highly recommend!
Been a Zerorez customer over 5 years now. I always get great quality service and customer assistance. The Zerorez tech, Dameon, was very polite and friendly. He showed up on time and was very good with communication. Carpet looks great!!! Will definitely be a returning customer. Highly recommended 👍🫶
Always on time, does a good job and competitive pricing
Very timely and professional services.
Thank you for your service, but I’m not happy with the cleaning and I will move on with another company.
New customer first time having you out for carpet cleaning. Going to schedule soon kitchen tile. Stuff I can no longer do myself.
The water is amazing. Love the company's dedication to zero residues left behind.
Always great service.
We have been using Zerorez since they opened in the valley. Carpet installed 12 year ago still look like new!
Great quality work
This is the 3rd time we have had Zerorez clean our carpet and this time they also cleaned our ceramic tile floors for us. They have always done a great job for us and are very thorough. T was the technician that helped us this time and was very professional. Thank you T for taking care of our floors!!
Fast service
Great service and the technician was great. Very good service.
Customer service great and it’s clean
The technicians are polite and professional, show up on time, and do a give star job.
We have used Zerorez two times now and both experiences have been great. Luis C. did a fantastic job and we will definitely be using Zerorez again.
excellent job.
great cleaner
The technician was thorough, polite and professional.
Efficient, great results.
The service was great! The gentleman that cleaned the carpets did a great job and took care of me. Thank you
When I scheduled the service I mentioned in the notes that we had area rugs. When the technician arrived he tested the rugs and said they would need to be sent in for cleaning. He was very knowledgeable and courteous, but I believe that someone should have explained this before his time was wasted on a service call. In addition the price for cleaning will be hundreds more than the original quote. This may be your business model, but it falls short of my expectations. Thanks for asking.
Quick and efficient
Luis was right on schedule and did a great job for us!!
Excellent service, conscientious workers and always prompt!
i rated it a 5 because you sent me a copy of the bill that i could not open and therefore print.
Pride and professionalism. Easy
The carpet was cleaned in a timely manner and dried very quickly.
The guy had to come back twice. I asked for an experienced guy with Berber and I don't think I got it. It's not great the second time but it's better than the first.
Polite, professional snd fast….
This was very low odor, proceeded technician and an overall easy process.