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based on 85272 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
This was such a nice experiencer. The technician was so polite and efficient. He cleaned all the areas I needed, and everything came out looking like new. I really appreciated the work he did and I also appreciated his polite, respectful demeanor. Thank you.
Had a great experience with Zerorez! The tech was professional and friendly and left our home looking amazing. Carpets looks like they're brand new again and our 5 year old tile/grout that desperately needed deep cleaning has never looked better.
My only gripe was that some of the carpet looked lifted/rippled after the treatment and I started to freak out a bit, only then did I find the article saying it was completely normal. By the next morning everything was dry and looking perfect.
I had Mario & he was the ultimate profesional. Answering my questions & doing a great job.
Most certainly will use your company again when need it.
Name removed
Immediately after cleaning the carpets looked like new, however, as they dried the traffic wear spot came back. Not sure what can be done.
safe products that really do the job, along with professional service. This is the second time I have used Zerorez and I highly recommend to anyone looking to service their carpets.
Tech was polite and explained what he was going to do. Listened to my needs and was able to complete job.
Ramone was very polite - showed up on time and did a wonderful job with our carpets.
The carpets look beautiful! The serviceman was very polite and efficient. Prices were better than Stanley Steamer. I’m very happy with the service.
Austin was great! Told him all of our concerns and mistakes the last company we used did and he made sure to go to fix them all! I would highly recommend Zerorez & Austin to everyone. Our floors look great!
It’s clean and efficient, no chemical smell.
The technicians are very professional and knowledgeable. Also the product and process is amazing. I am always blown away by how clean it is after.
Carpets are clean, soft, and dry fast . Zerorez water for cleaning is amazing.
Very efficient & carpets dry quickly.
Scheduling was easy. Technician arrived promptly and worked quickly. Carpets look great! Definitely will use again for cleaning down the road.
Didn’t notice until later, after carpets dried, but it appears the tech accidentally chipped a part of the wall in one of our rooms. Small but noticeable. Will call company to discuss.
The cleaning was very thorough and the technician was helpful and friendly.
The employees are prompt, courteous and do an excellent job cleaning my carpets.
Friendly Courteous.service,very professional and very mindfull of your houses walls with the cornering protectors and was impressed with the cleaning method.Good job
My floors always look brand new after your company comes to the home. My tech was professional and throughly. I didn’t like having a service charge, but I understand that is the cost of doing business.
I really love how good my carpets look after being cleaned by Zero Rez. I was glad to see Josh came back for the second time. He does a great job and has given us good tips on how to take care of the carpets and maintain them between cleanings.
We're pleased with the results of the carpet and tile cleaning. Our tech was great.
Friendly and professional tech and call staff
The technician was very knowledgeable and did a great job.
Shawn did a flawless job and completed everything I asked of him.
Very professional techniician
The service tech did an awesome job cleaning our carpets and arrived promptly on time. Very pleased with how courteous he was and how wonderful our carpeting looks. We would highly recommend Zerorez.
The cleaning process seems to always work wonders on my carpets but this time the service was bad. I scheduled my time between 12p-3p the agent called me at 10a and asked if he could come early, I inquired how early and he stated he was 15 min away. When I told him coming early was not possible he was actually "put off"...you could tell by the tone of his voice. He stated he could help move furniture when I explained furniture was not the issue he still pressured me into coming early. I told him I would just cancel and reschedule with a Zerorez when their is an agent who could accommodate my time. Oh now his attitude changes....lol. Just to get him in and out of my house I accommodated him and told him he could arrive at 11:30a. I don't even remember his name because of his crappy customer service. No smile, no hi how are ya. I showed him the rooms and asked him to start at one end of the house but NOOOOO; he insisted on starting in my dtr's room.at the other end of the house...she was still picking up and vaccuming....he went in and started spraying while she was trying to vaccum. BTW, he didn't have to raise a finger to move any furniture!!! I love Zerorez but the guy who came to my house definitely does not like his job. When he was done and payment made he stated upon leaving, "There is a short survey; don't forget to give me a good review". I about spit my coffee out.
your process works to both clean tile and the grout so both look as close to brand new as possible.
The whole process was simple,
The employee called me ahead of time to let me know he was on his way and approx.what time he would arrive.
I showed him which rooms were to be cleaned and he let me know approx. How long it would take,
He answered any questions I had, he is very knowledgeable, courteous, friendly and a Good worker,
I am very Happy with how clean my carpet is.
I have recommended Zerorez to my coworker
Who has an appointment this Saturday.
It's great that they can come out same day, but they are NOT up front about their pricing. TONS of add on's once they are at the house

Great job, nice guy too