Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84640 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 6, 2024 — Rated 10 out of 10 by C.T. Zerorez Phoenix
What do you like about our products and services?

Great results!

Report a concern   December 6, 2024 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Very professional, great job

Report a concern   December 6, 2024 — Rated 10 out of 10 by N.M. Zerorez Phoenix
What do you like about our products and services?

They do a very good job and the staff is nice.
The young man Ramon that did our job was very professional.

Report a concern   December 6, 2024 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

Tech did a really good job on my tile. A very professional and personable young man.

Report a concern   December 6, 2024 — Rated 7 out of 10 by C.L. Zerorez Phoenix
What could we do to improve?

I did not realize you don’t move couches or accept checks

Report a concern   December 6, 2024 — Rated 0 out of 10 by N.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My carpet did not look clean and looked dirtier than it did prior to cleaning. I had to mop my floor because it was left dirty form the techs shoes. I had another company come out the next day and they were able to get the carpet clean. They wore booties in my house, cleaned up after themselves and used bumpers on my walls I would not recommend zerorez in the future. The tech was very nice though.

Report a concern   December 6, 2024 — Rated 10 out of 10 by I.B. Zerorez Phoenix
What do you like about our products and services?

easy to book appointments, technicians are friendly and knowledgeable about the services.

Report a concern   December 5, 2024 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Quality of work.

Report a concern   December 5, 2024 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

No odors, fast drying, great results.

Report a concern   December 5, 2024 — Rated 10 out of 10 by G.R. Zerorez Phoenix
What do you like about our products and services?

Helpful & pleasant service men. Good communication.carpets look great.

Report a concern   December 5, 2024 — Rated 9 out of 10 by G.H. Zerorez Phoenix
What do you like about our products and services?

Nice job of removing dirt from carpet. Competent technician.

Report a concern   December 5, 2024 — Rated 10 out of 10 by Victor Bacon Zerorez Phoenix
What do you like about our products and services?

Quality of service, technician’s always nice, friendly and professional.😊

Report a concern   December 5, 2024 — Rated 10 out of 10 by Lisa Hanley Zerorez Phoenix
What do you like about our products and services?

They did a nice job and they were quick

Report a concern   December 5, 2024 — Rated 10 out of 10 by B.R. Zerorez Phoenix
What do you like about our products and services?

Our technician, Missouri kind and very efficient and a joy to work with

Report a concern   December 5, 2024 — Rated 10 out of 10 by Susie Hastings Zerorez Phoenix
What do you like about our products and services?

First thank you for being flexible and moving my appointment around at the last minute. You guys really helped me out and I appreciate how friendly and considerate you were and meeting my needs.

The appointment went smoothly, and all carpets were cleaned to my satisfaction as always. Such a great company with gray employees and great service!!

Report a concern   December 5, 2024 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

The technician was marvelous - friendly, efficient, and thorough. The service is always prompt and I can see the positive results immediately. I had the service done because I am expecting my first grandchild any day (minute) and wanted to ensure that my living room was a clean and safe place for her. I have already recommended your service to my son and daughter-in-law.

Report a concern   December 5, 2024 — Rated 3 out of 10 by J.E. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I noticed after my sofa dried that the material was bunched up and a stain was actually more noticeable after the fact. My rug, as well, had what looks like a dirt stain on it that I didn't even notice until after the rug was cleaned.

Report a concern   December 5, 2024 — Rated 10 out of 10 by T.D. Zerorez Phoenix
What do you like about our products and services?

The service technician was great and took time to explain the process. Carpet looks great and didn't take long for Carpet to dry.
Highly recommended!!!

Report a concern   December 5, 2024 — Rated 10 out of 10 by Steve Newman Zerorez Phoenix
What do you like about our products and services?

Efficient cleaning, good results. The tech was excellent.

Report a concern   December 5, 2024 — Rated 6 out of 10 by J.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The guys were very friendly and the rugs look good, but the deodorizer they used was useless. The rug still smells like a wet dog. We didn’t have any specific stains from urine, vomit, or feces; we just have a general dog smell from the natural oils on their skin and fur, and the service did nothing to remove that smell.

Report a concern   December 5, 2024 — Rated 10 out of 10 by P.C. Zerorez Phoenix
What do you like about our products and services?

Service was great and scheduling easy.
Thanks

Report a concern   December 5, 2024 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Austin was very friendly and helpful. He explained everything he was going to do and the time it would take to get it done. Very pleased with your service.

Report a concern   December 5, 2024 — Rated 10 out of 10 by Tom Pernice Zerorez Phoenix
What do you like about our products and services?

Honestly best service I have ever received. Technician went above and beyond and made everything look brand new!

Report a concern   December 5, 2024 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

Prompt, efficient and friendly service.

Report a concern   December 5, 2024 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Add carpets always come out feeling great and looking

Report a concern   December 5, 2024 — Rated 10 out of 10 by Leonard Labine Zerorez Phoenix
What do you like about our products and services?

Fast efficient and friendly service. They cleaned my carpets to back as new.

Report a concern   December 5, 2024 — Rated 10 out of 10 by Gail Parker Zerorez Phoenix
What do you like about our products and services?

Love Zerorez. Have used for years. Jacob was great!

Report a concern   December 5, 2024 — Rated 10 out of 10 by L.A. Zerorez Phoenix
What do you like about our products and services?

I already have 2 neighbors using zerorez.

Report a concern   December 4, 2024 — Rated 10 out of 10 by Laura Schaeffer Zerorez Phoenix
What do you like about our products and services?

On time and quick service.

Report a concern   December 4, 2024 — Rated 10 out of 10 by Roxsand McCreary Zerorez Phoenix
What do you like about our products and services?

Matthew was awesome. Very professional, polite, well spoken, clean and careful to respect the surrounding fabrics etc. I will definitely request him to do our service in the future.

Many thanks,

RoxSand


Privacy Policy