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based on 84639 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality representative doing the work
When providing payment I don't think putting alone on there asking for tip is appropriate.
Good Customer Service
I was surprised that the machine isn’t more powerful a quick pre treat and one pass with water and the wand to extract the water and done. Didn’t appear much different than my machine at home. The technician was professional and respectful of property. I just don’t feel my overall expectations were met.
Once you use the services of Zerorez, you'll never go to another company. The employees are polite and informative. Colton came to our house on time, explained everything he needed to do, and was polite and happy. I loved his work and his personality! I use Zerorez exclusively for cleaning the carpets in my home.
Mario was superb. I want him on all of my carpet cleaning and tile jobs.
The cleaner was very pleasant and did an amazing job. he was very professional
Your representative was great. He was very knowledgeable and was just a good representative for your company. This was our first time to use Zerorez and we were pleased. If I owned a similar company he's the kind of guy I would want walking into my customer's homes. A bad experience can kill a business and I'm convinced good help is hard to find these days. Give him a raise!
The tech we had was very professional and kind.
punctual, priced fairly, no chemicals, quick, knowledgeable staff & technician.
Efficient and reasonably priced
Great job
Mario was very friendly and the carpets look great!
Treat spots on carpet with no extra charge.
Great!
Best carpet cleaning around & techs are friendly too !
Over priced and pet treatment didn’t work. Stain is gone but still smells.
Josh from Zerorez was such a blessing to our family! Went above and beyond with his hard work. Very efficient and very professional! Well spoken and was really nice and respectful to our family, the kids, and our home. Highly recommended and will be calling back! Hopefully we can get Josh back out here! Thank you so much and happy holidays!
You guys don't use chemicals....and love you use that brush machine that scrapes the carpet before the suction and hot water starts. My 24+ year old carpet looks great! And, the technician was fabulous!
You’re fine, I just don’t make many recommendations.
Staying on time
There was residue remaining on the tile floor and dirty hand prints on the walls.
Always a great experience with Zerorez. Skylar was super friendly and did a fantastic job.
Does a good job of extracting dirt and doesnt leave a crunchy residue.
Your representative Michail who did our cleaning was very good and a warm and friendly person. He is an asset for your company.
The gentleman that cleaned my rugs was very nice and explained how they cleaned them. The carpets look great and feel wonderful. They feel soft and plush when I walk on them. Very pleased with the results. Thank you,
your service and products were great, our technician was fast and did an excellent job! cleanest our carpets have been since new will recommend you to all our friends and family.
Technician was very nice. Did a great job cleaning my sectional.
The Representative was on time and the cleaning was done quickly.
Tommy Oh was fantastic and did wonders for our tile floor and grout! Looks brand new!