Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84639 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 28, 2024 — Rated 5 out of 10 by M.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was left with a film in tile. I had to clean it myself. Grout looks better than before.

Report a concern   December 27, 2024 — Rated 9 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

Great tech who came... but the pricing on the couch was ridiculously high. That part is really disappointing. Will likely clean my own carpets moving forward.

Report a concern   December 27, 2024 — Rated 10 out of 10 by Robert Luhmann Zerorez Phoenix
What do you like about our products and services?

Absolutely perfect experience! I wish all businesses these days would interact and provide the work, service and effort that Zerorez has. I needed to have the tile floor on the first floor of my house professionally cleaned and the Zerorez Technician, Gabe, was awesome! It's refreshing to see such dedication and hard work in todays era- he served his company well! My floors came out looking wonderful and I *WILL* be using Zerorez again for my future cleaning needs. Great job Gabe and Zerorez!

Report a concern   December 27, 2024 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Tech did a good job

Report a concern   December 26, 2024 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

Professional, great job

Report a concern   December 26, 2024 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Very professional and thorough!

Report a concern   December 26, 2024 — Rated 10 out of 10 by Bethany Curry Zerorez Phoenix
What do you like about our products and services?

My carpets looked fabulous!! The tech was on time, fast and friendly!

Report a concern   December 26, 2024 — Rated 10 out of 10 by Suzan Austin Zerorez Phoenix
What do you like about our products and services?

Best job ever!!!!

Report a concern   December 26, 2024 — Rated 10 out of 10 by Eric Thomson Zerorez Phoenix
What do you like about our products and services?

Technician was super helpful, friendly and did an amazing job. Will definitely use again.

Report a concern   December 26, 2024 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

Our Tec did a great job on our office carpet! Thank you!

Report a concern   December 26, 2024 — Rated 10 out of 10 by Jolyn Berryman Zerorez Phoenix
What do you like about our products and services?

My technician was very polite and respectful. He got the job done and was a delight.

Report a concern   December 26, 2024 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

Very efficient and quality process for both carpet and floor tiles. Jonah was a very pleasant and effective technician. Will definitely use the service again.

Report a concern   December 26, 2024 — Rated 10 out of 10 by Christine McGraw Zerorez Phoenix
What do you like about our products and services?

They did a great job. Quick, explained things well, and my carpets don’t stink anymore

Report a concern   December 25, 2024 — Rated 10 out of 10 by N.O. Zerorez Phoenix
What do you like about our products and services?

I love how fresh and clean everything is.

Report a concern   December 25, 2024 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

Professional and informative.

Report a concern   December 25, 2024 — Rated 4 out of 10 by S.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The grout was not cleaned after the tile was cleaned. I had to clean the grout with a small wire brush and then used my Hoover brush & tile cleaner to clean the floor again, which had dirty rinse water.

Report a concern   December 25, 2024 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

They stay in touch on when they will be there , that’s rare these days. Came and did a great job. Very friendly

Report a concern   December 25, 2024 — Rated 10 out of 10 by B.K. Zerorez Phoenix
What do you like about our products and services?

Awesome service from Chris!

Report a concern   December 24, 2024 — Rated 10 out of 10 by T.A. Zerorez Phoenix
What do you like about our products and services?

The quality of cleaning was amazing. So glad you offer carpet and couch cleaning.

Report a concern   December 24, 2024 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Great product and great associate that did the work.

Report a concern   December 24, 2024 — Rated 10 out of 10 by D.A. Zerorez Phoenix
What do you like about our products and services?

IT was an awesome job

Report a concern   December 23, 2024 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

Called
Showed up when promised
Did a good job

Report a concern   December 23, 2024 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Their products work very well on both the tile and carpet and the technician was conscientious, friendly, and respectful of the property.

Report a concern   December 22, 2024 — Rated 8 out of 10 by S.A. Zerorez Phoenix
What could we do to improve?

For the first time feel like there is a bit of a musty odor left behind.

Report a concern   December 22, 2024 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Scheduled appt was easy and I had a quick response. Very professional gentleman did all my rooms very quickly and they look great.

Report a concern   December 22, 2024 — Rated 10 out of 10 by Cassandra Diffie Zerorez Phoenix
What do you like about our products and services?

No smell, cleans deep, great service, friendly and speedy - all at a great price!

Report a concern   December 22, 2024 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

The technician that came out was very friendly and let me know he was on his way about 20 minutes prior to his arrival, and was on time. He quoted me about 2-2.5 hours for my tile and carpet cleaning and he was accurate with his estimate. Very efficient!

Report a concern   December 22, 2024 — Rated 10 out of 10 by K.P. Zerorez Phoenix
What do you like about our products and services?

Tech was super knowledgeable and very nice. He explained the services he recommended, yet wasn’t pushy. He did a fabulous job and my carpets and area rugs look fantastic!

Report a concern   December 22, 2024 — Rated 10 out of 10 by Rudy Camacho Zerorez Phoenix
What do you like about our products and services?

As usual, the team was Professional, Polite, and Efficient, what more can anyone ask for?

Report a concern   December 22, 2024 — Rated 0 out of 10 by S.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The company came highly recommended by a family member and this is why decided to pay extra and try it. We didn’t notice a difference from the family owned carpet cleaning company we’ve used in the past. Our expectations weren’t really met for what we paid. Zerorez had to come out a second time to get several stains out, redo a room that was deodorized to treat pet odor that still smelled, and our sofa and ottoman still had dirt spots which the second carpet cleaner took care of. Area rugs had to be redone, which then left us wondering how clean could the carpet in the entire house be if the area rugs weren’t really cleaned the first time around. I couldn’t even convince my husband to use your company again let alone friends and family.


Privacy Policy