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based on 85272 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We pleased with Zerorez services. Are floors look great
the person did not take the time to clean the carpet mostley in the mast. bedioom, it did not look clean at all !! the tile had a lot of stains showing still. he hardly spent any time on the area rug , less then 10 min. i feel he did a very sloppy job !! & we paid a lot for the service 374.00 i did not get my monies wirth
Well, you did it again!
Branden made my 9 year old carpet look great, again. I hesitated trying one more time to have it cleaned and am so happy I did. Brandon gave so much time and effort working to clean the carpet and he did such a good job.
There are a couple of things I love about using Zerorez...first, the efficiency. I am always kept informed and never have to "wonder" about my appointment. Secondly, the people you hire to represent your company. They keep me informed about arrival time, etc. and are polite, work hard and care about doing a good job.
Needless to say, I highly recommend Zerorez and who knows, maybe next year I will make an appointment to have my 10-year old carpet cleaned again! :)
Name removed
Scottsdale, AZ
No chemicals no odor and very clean carpet
Very courteous and kind worker
Thank you for understanding the chemical problems people faceđź‘Ť
Possibly take a little more time in doing a requested “power scrub” that is requested. I had Feb 6 appointment & told Tech what areas needed “power scrub” and from the time he was in and out of my residence with his equipment, it was 12 minutes....I live in a Trailer.
The Service cleans the carpet effectively. It looks like new. Serviceman is courteous & efficient.
Techs are on time, friendly, respectful and do a great job cleaning. We’ve used them for both tile and area rugs. They put up protection for corners. The filthy tile had probably never been cleaned before we bought the house but once Zerorez finished, both the tile and grout looked new. We recommend them highly. Part of the white border on the area rug didn’t look as clean as the rest of the border. I mentioned that to the person on the phone and he sent someone out to take care of it right away. Now all of the borders look clean. When I gave the tech a candy bar as a small tip, he was genuinely surprised and happy. So few young people express gratitude that it was really wonderful to see! Each tech we’ve had over the years has been genuinely nice.
The product you use to clean is very good. There is no detergent left in the carpet.
The people who come to do the carpets are pleasant, energetic, thorough and explain everything clearly and also ask if you have questions.
The texture of my carpets after cleaning is like a soft blanket. i love softness on my feet.
Excellent service, great results. Friendly helpful employees
It was a completely thorough job and because there was smell from my pets, he recommended treatment for the odor. What a perfect idea. The smell is gone, the carpets are clean and although the carpets are 12 years old, they look way better.
Isaac was on time, professional and very competent. Transformed the living wall to wall carpet in front of my eyes! Thank-you Zerorez... our 10 yr old carpet looks new again :-) :-)
Worker was nice and he did a great job.
Cleans great great service
Looks great.
Bradly was very sweet and did an amazing job on the floors thank you.
Availability is always good and dry quicker
Carpets look no different, grey drips left behind on carpet and wood stairs. Carpets were soaking when they were done
Did not clean carpet beneath throw rugs. I was very surprised and disappointed
On time good job fast worker!!
In time and very professional
Technician was very kind. Carpets cleaned up and dried nicely
No residue, fair prices
T was great, thorough and great clean up
The person that did my carpets was very polite and professional.
The tech caused some damage, which he denied. Not a big loss but…..
Timely ..professional…outstanding job on 20 yr old carpet ..liked having same technician I had before who remembered past issues
The men who came and cleaned my carpet wete so kind and generous and thorough. They did a beautiful job on my carpet in my furniture. I would recommend Zerorez to anybody. They are the only company I will ever use.
Mikes willingness to explain the situation, go the extra mile and friendly demeanor
My tech was very professional and friendly! Great service
Fast, professional and friendly service.