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based on 85241 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have used Zerorez for several years and have been satisfied with the service. Jonathan was our technician and he and his apprentice, Xavier I believe did an excellent job. It feels so good to have the house so clean and fresh. I mentioned to Xavier that he was lucky to have such a good teacher from which to learn.
Theoretically, this sounds great; great for the environment, pets, etc. but this system does not work effectively for stains, which is why your co was contacted. General use and dirt removal is probably very responsive to your system but stains?.....not so much. The service person communicated well, and respected my time with excellent communication curtesies but the stains in my rug are not any lighter than when I attempted to clean the problem areas myself. Maybe a more aggressive repeat on the stains would be effective but so far....I'm not buying into the system. Sorry.
Efficient and thorough and friendly.
He was very thorough and pleasant!
Everything was amazing.
YOU DO A GOOD JOB!
Do good job
Joseph did a great job. He convinced me to do our tile grout next week as well
I like that the products are non-toxic yet still get the job done. Service was great - care was taken every step of the way and well explained
Easy to schedule, cleaning was effective and didn’t take too long.
Professional explained exactly what they were going to do.
Protected my corners and my carpets look like new
The service person did a good job and he was on time
Very professional, job done perfectly, respectful of our home and very pleasant.
Excellent carpet cleaning
Great
Great service and great prices!!
Techs are always polite and contentious of my home. Love that no chemicals are used. Drying time is quick.
Service was great. Thank you
Exceeded expectations. On time for pick up , delivered early and rug looks so clean. Thanks!!
Great service and results
After being a Zerorez customer for many years, this was the first time that I was charged for a walking in closet and…. First time also where although not a request but tips would be appreciated!! Come on Xerorez, don’t you pay your staff a decent salary????
The process was fast and the service person was very friendly and explained the process thoroughly to me.
Much drier carpet when completed
Zach was very nice and explained everything and the carpet looked great afterwards! Very happy
Did a great job, very friendly!
Good service at a good price. Quick response and simple to schedule a service.
Excellent customer service, friendly employees delivering a great carpet cleaning for my home…
Your products worked great and your technician did an excellent job,
Quick and easy to schedule my appt. The tech showed up right on time and worked quickly and thoroughly! The restrooms in our office look nice and clean now!
Products aren't strong or fliwer after work.
The best part was the great look of the carpet, stains were taken care of.. Drying time wasn't bad.