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Client Testimonials
No chemicals and friendly service people
There is no residue left after the cleaning process and the carpet tech was very knowledgable about the product and carpet.
I like that you don't use chemicals. There was really no residue! And my whole house smells wonderful because of the clean carpet and charged water that you use.
Your cleaner Rep. Rob was VERY patient when he arrived: an electrician [who had arrived two days late] was working the the very rooms that were on Rob's schedule, and Rob worked around him with patience. I appreciated the way Rob handled that!
Agent from Zerorez was very helpful and courteous. Overall the cleaning process was a Great Job. We are very pleased with the end results.
The customer service on the phone and coming from the technician was outstanding.
The carpet is clean but that is your job! The price is outrageous for the service. Your technician should never ask the customer if they want items of furniture moved. At your price it should automatically done. I think it is unconscionable to ask your client to be sure and vacuum their carpet just before you come. K. Last name removed
They were able to come the next day and when they got there, they were fast, efficient and the carpet looked and smelled so much better. I would use them again in a heartbeat!
Overall good job. Very organized, took care of the spots on the carpet and left the carpet looking as new as it could considering the carpet is 8 years old and has a few wear areas.
Everyone is very friendly and the guys that cleaned the carpet did an excellent job and very quick.
The two young men, Jaime A. and Brandon P., who came to my house were polite, and friendly and they worked efficiently.
I like that your products do not contain chemicals or soap.
I am very pleased with the cleaning done yesterday (Wed. Sept. 21).
The service gets the carpet clean, and the staff are knowledgeable, professional, and comfortable to have in our home.
There was an issue (the vacuum got stuck in the first vent) and the representative did a great job of fixing the issue, and continuing the service. We appreciate the professionalism displayed by your company, and would definitely use you again. Many thanks!
From the time I called, they came out and worked and am now enjoying my living rom again all has been comfortable and professional.
No chemicals. Clean carpet.
Very easy to work with, the guys that came to our home were very professional!
The time it took - less than an hour.
Steve was very professional and extremely well informed about your services. He was also very respectful and careful of the furniture I could not move.
The cost was reasonable - I had a coupon
I also am referring Zerorez to my property Manager. He asked me to advise him of the job you did and it was FANTASTIC! I am very impressed. Thank you.
Name removed
no residue, 7 days a week
They work!!! Also, the technicians are very courteous and friendly.
We had a cat issue in our basement. The treatment procedure and cost was explained to us completely.
The room look.and.smell wonderful. We even added our stairs. The zerorez associate was nice, quick, and pleasant to be around. Thanks so much! It saved our carpet!
Safe for kids and great service--always professional and the results are better than other carpet cleaners.
We are very happy with our service. The young man who cleaned our carpets and furniture was very professional. The floor looks great!
My carpets were not left soapy and soaked. However, I do have a concern about one area and will be anxious to see in a week or so whether it was truly cleaned.
The prices are awesome and the service was great too!
Timely arrival and carpets look GREAT!
THE SERVICE IS WELL EXPLAINED. THE PRICING SEEMS EXPENSIVE, BUT IN THE END THE CARPET IS ALMOST LIKE NEW. I CAN'T COMPLAIN ABOUT THAT. PLUS ZEROREZ LEAVES ME A CLEANING SOLUTION TO USE TO KEEP THE CARPET LOOKING AND SMELLING CLEAN.
The technician was prompt and worked efficiently. The stairs still retained the odor from the accident" our dog made. So, the techinician returned within the week and re-did the stairs!
The no soap concept and the careful attention by the service people.
I really liked the zerorez representative that cleaned my carpet and upholstery. Derrick was very professional and worked hard to get everything looking like new. I felt he was honest and straightforward, and my basement looks better than it has in years.
good service, good results, no chemicals
The service is very good. Questions are answered when asked, promptly. I asked that a serviceperson come out and look at a couple of stains that were not taken out at the time of cleaning, and that matter was taken care of quickly. The product that is used to clean the carpets has a very refreshing odor. Zerorez employees that have been out to our home are very polite, and I especially like that they put covers on their shoes. I also like that the receptionist is very friendly and polite, and takes care of matters in due time.