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Client Testimonials
It was very fast, affordable and they did a GREAT job! Way better than I thought was possible on very dirty carpet.
Nate did a great job cleaning a heavily soiled 15 year old carpet. He removed stains that I was sure were permanent.
Great job- it worked and some very dirty carpet now looks great. The technician- Jose was polite, professional and did an excellent job. I would recommend your service to any one.
Friendly technician and great results.
I was pleased with the professional that came to the house. He was not pushy at all, worked quickly, thoroughly and the carpet was very dry for just having been cleaned!
Great job! A bit later than what we would have chosen, but we were called numerous times the evening of the cleaning for updates on when he would arrive. We greatly appreciated it! The roads were also icey. Overall great job, and we would certainly recommend and use your service again.
Thanks!
Very friendly technician that came out to our home, explained what he was doing, and did a great job. Everything went as expected, what we were told would happen, happened (i.e. received the phone call within 48 hours of set appointment day to narrow down a window of time, and then the day of the appointment the technician called within 15-20 minutes of his arrival time). The final total we paid, was exactly what we were quoted over the phone, so no surprises!
The carpets look wonderful, there was no smell and it was total dry within 24 hours, but the best part of the service was the Technician Aaron, he was so nice and respectful, he explained what he would be doing, made suggestions and just made us feel good that we called your company. Aaron is the reson we are haveing you come back to clean the rest of the house and why we feel good about telling our friends about the execellect service we received.
Very professional, competent Technician. Appreciate the use of corner protectors on hoses, fabric shoe covers, etc.
Unfortunately, I have one plant stain that came back up a few days after Zerorez left, obviously there must have been dirt left in the pad below the carpet that soaked back up.
Our service representative was very helpful and friendly.
No chemicals, smell afterwards, safe for pets to walk on...looks very clean, like new carpet! Your service was great...from start to finish...very professional cleaning person.
Service was great. Very professional and efficient.
The carpet felt and smelled nice and fresh when you were done. There wasn't any chemical type oder.
The results, environmentally friendly, and the professionalism of the team member that came to do the service.
When I was unhappy about the result I received in one of the rooms and indicated that on my feedback someone called me the next day. Aaron came out a few days later. He could smell what I could smell, it smelled like decomp. he cleaned, deodorized & neutralized it I believe. It was remarkably better right away. I am still going to replace the carpet, but this will allow me to by some time, plus it validated me, that there was an awful odor there that shouldn't be. I have told many people about Zerorez and Aaron in particularly. Hang on to him! Awesome customer service.
courtious service, good clean carpet. I thought the spot cleaning product is a little bit spendy.
Jon Stark and his assistant were most professional and efficient in cleaning our carpets. Since we discovered Zeroez a few years ago,we will never use anyone else to clean our carpets. They always come out looking like new and your process is very environmentally friendly. It is a joy to see the pride your technicians take in their work and the pride they have for the image of Zeroez. They are always courteous and very pleasant to talk with.
on time; very friendly, informative information...
very happy with results
I called zerorez on a Tuesday night and they were able to come the next day for me because our family schedule was is always so crazy and the next day was the only time I had before our company was coming the following week. The were kind and caring about my schedule and the next day they came and cleaned the carpet which looks great and I couldn't be more happy them. I will call Zerorez again in the future for when I need my carpets cleaned again!
Courteous very pleasant and professional worker. He tried his best to get us the best results and he DID gave us the best results which other carpet cleaners hat we used previously were not able to. We would recommend Zerorez to our friends without hesitation.
professional service. Isaac couldn't have been more curtious. Great results.
Your service technician was prompt, friendly, courteous and did a great job. I think your product is a fantastic idea, cleaning without soap residue. My carpets look great and I would recommend you to anyone.
Nice rep-good job-dried very quickly & looks good!
Very knowledgeable and friendly technician. Carpets turned out great.
Love the citrus smell. Quick drying. Friendly service person.
The process seemed to use less water and dried faster. Other companies,left wrinkles in the carpet that needed to dry before they shrunk back into shape. The tech was courteous and very polite and did a good job with the high traffic area. However, there was 2 mustard spots that were not removed.
How dry the carpet feels right after being cleaned.
Nick was very professional and explained everything he was doing. We were very satisfied with the results of the carpet cleaning. Thanks
They were on time, friendly and did what they said they would do!
The services were great, I like how my carpet feels better than it did before. It doesn't feel grimey or dirty like the products used are attracting dirt. Dennis our technician was wonderful. He was friendly and did a great job. He even threw in some area's for free :).