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Client Testimonials
how quickly your able to get to the job site, and how nice it looks when your done
Loved the service. Everyone was polite and very knowledgable.
The technicians were very professional and friendly. They did a great job and were careful, efficient & helped me move the furniture around.
Phone customer service was great...very accommodating when scheduling and rescheduling. You said I would be informed of a 3 hour window prior to arrival in addition to a phone call from tech when he was on his way. Perfect!
Really liked our newer tech, Doug, but wondering if a long term employee would have been more observant to problem areas. Wish you had a tool that could concentrate on the one inch perimeter of a room, where there are dark "dust" stains on cream colored carpeting..Doug said there is nothing that can be done for this. :-(
Lastly, when I called and made original appointment by 10:00a.m., can't believe I wasn't one of the first 125 callers to receive the Champs gift card...hmm.
I have several friends waiting for my recommendation...
I was very impressed with the knowledge of our technician. He explained every step and product that he used. Everyone I talked to was very friendly. The products have a very pleasant smell and work very well. The whole process went very smoothly. I will tell all my friends about Zerorez!!!
Great!!
I love that it does not smell like chemical, my 15 month old can crawl around and put his face in it and I know it's clean and nothing will harm him!
Jered was friendly, efficient and knowledgeable about the products he was using and the job he was doing. He explained everything thoroughly to us before he started cleaning our carpets. I asked him for a demo on cleaning tile floors and he graciously did this for us. We were astounded at the results and had him clean our tile floors as well! I would recommend Jered and Zerorez to all of our friends.
efficient, thorough, friendly, informative, and respectful of our furniture.
My technician was EXTREMELY friendly and did a terrific job. The carpets look amazing. I like that there is no soap residue remaining in the carpet for dirt to strick to.
The gentleman Dave that was training Zach was fantastic. Dave paid attention to detail and educated my wife about the process along the way.
The technician was very professional, knowledgeable and friendly, explaining everything he did. The carpet looks very good.
The carpet looks great when the technicians finish cleaning it and there is no soap residue.
The carpet was extremely soiled and is now looking really good. Carpet did not have any "crunch" when it was dry.
Devin was professional, thorough, and got our carpet much cleaner than I thought possible.
It was fast, friendly, affordable, and convenient timing.
I was impressed with how clean he got my carpet - I was ready to replace, but now it looks like new!
Technician named Mason was VERY efficient and very courteous. He was 1000% better than the guy who came last year from ZEROREZ to clean my carpets. He used some equipment to portect my furniture that was not used last time, and instead of taking 48 hours to dry, my carpet was ready to vacuum in 24 hours. I would definitely call ZEROREZ again.
The service was very professional and I like the results, how well my carpets were cleaned.
I had great service! Th person who cleaned our carpets was very good and very friendly!
How green they are and how professional they are.
Clean. Did good on tough dirt but not great on set in stains. Smelled good.
Lack of "smell",except pleasant citrus smell at the end, dries quickly,. Service people were very nice, pleasant, thorough with information, worked quickly. There is, however, ONE pet stain which was not removed.
Came on time and did a good job. The rooms dried very quickly.
The technician was very informative and answered all my questions. Took care to keep everything clean, and was very professional.
Carpet looks great! Very happy with the results.
Employees were friendly and professional. They worked hard and worked very quickly. They called and said they could come out earlier which was great for me timewise. The price is reasonable. Did a very good job and would definitely recommend ZEROREZ to others. Many of my neighbors use ZEROREZ. The carpets looked and smelled great.
I like the environmental commitment with your products. Joe Christianson is an excellent
technician: very knowledgeable, respectful of our home and efficient. One suggestion I
have though is that your company use some sort of protection (drop clothes, etc.) under
the hoses that are required to be strung throughout the house to clean the carpets. This
time I had parts of my lower level cleaned and this required stringing the hoses down a flight of stairs from the truck. The water hose is very hot and I had wet/dirty spots on the stairs that I had to clean manually.
The information he informed us with and how to care for our carpet. And of course...a job well done.
Service person was extremely friendly and punctual.