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Client Testimonials
Steve was very professional, friendly, and did a GREAT job cleaning our carpets. Steve called us 15 minutes prior to his on-time arrival at 1:00. He left at 2:50 with all of our carpets cleaned and our questions answered. I would not hesitate to recommend zerorez to family or friends. I have already referred a colleague at work who is having his carpets cleaned by Zerorez on Thursday.(John even received $25.00 off the price because I gave him Steve's card.)
Nice job Steve and Thank You zerorez!
I felt that my carpets and furniture got very clean. Even areas of carpet that had spots and not touched for years came clean. I have already recommended Zerorez to a friend. Our Tech, Eric, did a thorough job!
Having good communication with the customer.The fact That my carpet was not wet for a long time period.
Professional crew doing a great job in a timely manner.
The service tech Steve was very friendly and helpful. I think I may have expected more of the cleaning than I should have. Our carpet has seen two dogs, a cat, and three kids 12 and under...all in the last six years! There are some stains that did not come out, and one spot where the scent of dog urine is still slight (after additional cost for pet stains/odors). All things considered, I am pleased with the service. I purchased a bottle of "Spot Treatment" and "Zero-Stink" and have re-treated the one area I'm still concerned about.
Cost and service was outstanding ! A+
Fast service. Friendly.
great job,really nice young lad. The carpet dried very quickly
The staff was very was very informative and professional. I was impressed.
Service man was very knowledgeable regarding cleaning techniques.
Felt as though every effort was made to be sure job was done
As good as possible!
On time, professionalism of staff, great results, final bill just a little over estimate.
They have this good citrus smell and not allot of chemicals. It doesn't take very long for them to clean the carpets or long to wait for the carpets to dry. The services are outstanding. I have used Zerorez 3 times now and each time I get a different person and they are always professional, informative and personable. This last gentleman Jaime was the nicest person. He cared that we had dogs and explained all the service they could provide to help eliminate the odors and protect our carpets. He was not pushy, just letting us know what zerorez could do for us. He was great and he came on a Sunday!
this time I was very happy with things. The carpet was not left sopping wet like it was the last time I called your firm. This time, the tech was really good, he really dug in there and got things done and left my carpet in super condition. THanks
The service technition was very professional, and obviously experienced and knowledgeable about what he does. You could sense the pride he took in his work, which is getting harder and harder to find these days, and was nice to see.
Your product is great! No harmful chemicals & just like you say no residue! Your two employees, Nick Driver and Jesse are so personable, honest, respectful, knowledgeable, friendly, helpful and professional. We were very impressed with Nick and Jesse personally and their work. I will ask for them to clean our carpets again. I have already referred them to my good friend Ginny Lampert for carpet cleaning! Thank you!
First name removed & Paul Last name removed
1719 Skater Dr
Eagan, MN 55122
Phone number removed
What attracted us to your products and services was the elemination of what has been left in the past from cleaning the carpet and lack of residue them being left being when you were done and of course the results of very clean carpet. We liked knowing that the carpet was free from soap and dirt. Which we understood would contribute less to future attraction of dirt dust. This meaning less high trafic dirt, less cemicals in our home for us and our pet. The carpet looked like brand new when it was done!
Just as important if Aynton is an example of the norm in the service and education of your In-home Cleaning Representatives, then you are right on mark for hiring and training of your employees. That goes for all the Communication Representatives were in contact with at Zerorez.
Thank you,
Email address removed
Very friendly staff. Liked the peace of mind of not having to worry about my kids on the carpet after cleaning.
Carpet was spotless great job, super nice guy
Technician was friendly, courteous and listened to my needs. He went way above and beyond with my requests. He took care of everything I asked and needed and explained a maintenence product I purchased so I could handle a little DIY next time. I am very confident about Zerorez and have used them before and recommended them before. AND I will continue to do so to any friend that will listen. Actually, I even told a salesgal on the phone, the day of my appointment, that my outfit, the meal and now my carpet and bathroom were all ready for company!
Wasn't soaking wet --seems to have dried quickly -- looks good
Loved the overall cleaniness and smell of having carpets cleaned. The entire home felt clean from top to bottom. Also felt great learning about new product that we can use on our own.
There was no after odor, which could be a problem because of our health.
It was a clean process, not like I have heard about other products.
The gentleman was able to answer my questions and gave me information that I did not know.
The price was as quoted.
The carpet looked great and the process was convenient.
He was very friendly, professional, quick, and the carpets looked great. Name removed
I love that you don't use chemicals. Being pregnant and also having a toddler, this is very important to me. Also, the service was timely and professional and our carpet looks great!
EVERYTHING!!
I was very pleased with the gentlemen that did the job. They were very informative,and pleasant. And my carpet looks great! They were in and out in a very short time.
Lack of toxic chemicals!
Professional people working for you. offered products but didn't force them on us.