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Client Testimonials
Tech worked hard from the time he arrived to the time when he left.
Great crew.....very friendly!
I have a couple places on my carpet that are darker than surrounding area......not sure if they just didn't go over it with the wand as it is a square area that wasn't previously stained/darker.
The nice aroma of products, the use of water only for cleaning, and the efficiency of the workers. The stains that I had came up very easily without harsh chemicals. My carpet feels very nice after being cleaned and does not have any stiffness to the fibers.
I feel like you take cleaning carpets seriously, not fly by night. It was great that 2 techs came to the appointment. Everything ran seamlessly and they knew what they were doing.
service
Efficiency, professionalism, going the extra mile
It's truly the best carpet cleaning I have ever had done. I highly recommend it to any one else.
The team was on time (they actually called earlier in the day because of a cancellation, but I wasn't ready yet) and polite. Though the crew didn't think it would work, they got dried on paint stains out of the carpet like it was nothing. Quick, clean, easy.
Very knowledgeable employees. Carpets looked good as they could get them for how old they were when we moved in
Great service and explanations from Saul (cleaner) and very friendly
The technician Greg was great and our carpet looks fabulous.
Seven days a week appointment times. Technicians (Erick and Adam) are knowledgeable about the product, service, and company and very enthusiastic to share that knowledge. I love the non chemicals and plant derived spot cleaners, quickest dry time. My carpet looks clean, smells fresh and I'm ready for my house guests.
Very courteous and friendly. Chris and Dustin were very nice and did a great job with cleaning thecarpeting.
Thank you
The technicians always try there best clean the rug. They are knowledgeable about the products. I learned that blood does not come out of carpet, but the smel did come out.
yhat there is no soaps used just water and the pretreatment solution,this is why i tried your company,now i will see how long the carpet will look clean,with other methods used,the carpet would look dirty after about 3 months.so i am looking forward to see the difference,also made appointments to do two of my rental properties.that will be the real proof.if works out the way i hope,will be using you guys again,also nick who did the work,is very good at his job,he did a great job and explained everything perfectly,he is a real asset to you company.
Very good service. Very careful explanations about what would be done and explained as the carpet was being cleaned. Very professional staff.
impeccable cleaning and fabulous service- excellent all around.
Great customer service and cleaning!
The technicians were great. They explained everything and did a great job on our carpets! However when I called about scheduling I was given different information on the 10 percent discount if my neighbor also scheduled for the same day. Then the technicians didn't know anything about the neighbor discount when doing the bill and I didn't catch it until after they left. Then when I called in right away they told me it only applied if it was my next door neighbor which isn't what they told me initially. So I am hoping I will get the discount when all is said and done.
That the carpets are fresh and very clean. Drying time is very fast. Tech is skilled and efficient.
It is environmentally friendly, efficient, and effective.
The guys did a fantastic job and were so informative and friendly. Thank you!!!
THE FACT THAT YOU USE NO SOAP.
THE WORKER WAS PLEASANT AND COURTEOUS.
THE CARPETING LOOKS FANTASTIC AGAIN. THIS IS THE THIRD TIME WE USED ZEROREZ.
Very good employee visit. Courteous and helpful.
Great job. The rep "Bill" was very pleasant and did his best to not hack up the house.
The service technician, Steve was very professional and very interested in during a great job! I liked the citus smell:)
Parrot friendly and no icky smell
The carpet in our new condo was horribly dirty and had many stains. The technician called when we were tol he would and showed up at that time. He was curtious and new what he was doing. We are extremely happy with the results. Not all the stains were removed, but we knew that from the start. Thank you zerorez!!
The clean process, the great service (from the phone to the service at my house) and the great smell left behind.
Your overall customer service is great.