- Phone: (949) 387-2222
- Visit Website
based on 32812 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet stays clean longer
the quality and results of the product and services
carpets are exceptionally clean!
Cleans beautifully with the least amount of wetness left after cleaning. The quality of cleanliness remains for a long period of time with of course maintenance care. The cleaners representing Zerorez are always extremely courteous and helpful. There is great consideration of my time and awareness of my being disheveled especially having animals to cordon off.
no soapy residue left
When you clean my carpets, they stay clean longer. That's the bottom line. You are terrific!
customer care; professionalism of the service representative; detailed explanation of process; willingness to revisit if customer dissatisfied with result
Nothing.
I like that your company does not use chemicals. My house smelled absolutely wonderful! Sam dis a fabulous job and was very professional.
you did fine, I just don't recommend any one or any thing due to a liability issue
I like how clean the rugs look and they look nicer longer
The service people are always very polite. They take pride in what they do. They are always clean and well dressed. We have used Zerorez for both our carpets and furniture and have always been happy with the amazing results.
very nice servicemen and women, courteous and accommodating, excellent work
You are a professional company with employees that represent you well. Livingston did a great job at our house. On time and very professional the way he went about his business. We will use you again.
The only I didn't like was how long it's taking for the carpets to dry.
The carpet seems clean. I would like to see what it looks like in a month. I liked your technician...very professional...good worker.
Laura Last name removed
The driver was on time -he even called me a little early. The carpets came out very well.
Eduardo did a fantastic job and I have already given your company name to several friends. My only disappointment is that I had to call someone to move several small pieces back in place. Other carpet cleaners place small blocks under the items and the carpet dries and later I remove the blocks. Next time should I leave these pieces in place so blocks can be placed under them? Name removed
Always on time, friendly service guys, good work!
I like that there are no harsh or strong smelling chemicals used,
and yet it does a great job on cleaning.
It's very easy to shedual and get a time and day that's convienent for me.
Tom, Sierra Madre
I like the end result of how the carpets looks after they completely dry
Your technician was very good and helpful in explaning the process. What I like best about Zero Rez is that my carpets and upholstery stay cleaner much longer than any of the other carpet cleaners I have used in the past.
Your products are superior and services excellent.
We have 2 large indoor dogs that are hard on carpeting. David was very professional and my carpet is so much cleaner.
Cleanliness lasts much longer than other carpet cleaners
The best in carpet cleaning!
No odor or residue, great carpet cleaning
The carpeting always seems clean and fresh after Zerorez is here to service it. I like the idea that there isn't any soap residue. I appreciate being called the day of cleaning to update me on the appointment timeline.
Thorough cleaning with no residue. It was very dirty carpet and now my granddaughter can crawl all over it and I'm not concerned about her crawling in chemicals! The technician was also very protective of my freshly painted walls and corners. BEST carpet cleaning we've ever had!
good work