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32814 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the product and your staff!
Robert did an excellent job at cleaning my carpets. He was friendly and knowledgeable.
I heard about you on KFI. I decided to give you a try because the residue explanation made sense. I could not believe how clean the carpet was! Looked brand new and absolutely flawless! I would never use anyone else and would recommend you to anyone and everyone that needs carpet cleaning. Great work!
Very competent and professional staff. Always on-time; take pride in a job well done. Michael and Robert are terrific!
We were very happy with the work we received from your company.
Very happy!
Hands down, Zero Rez consistently provides the best carpet cleaning service. The end result is great and your technicians are always well groomed and polite.
Friendly and professional
The techs are trained, clean, friendly, and efficient. They do not try to sell you stuff that is not needed but make you aware of recommended services. For repeat customers, it would be good to offer or try to match up the same tech if available.
professional and courteous staff; good results!
The service person was very responsive to our needs.
You were outstanding! You responded so quickly with my emergency and you did a great job cleaning my carpet. Thank you!!!
Fantastic outcome!! Carpet and tile look and feel great.
Great results and Michael was wonderful!!
Highly recommend Zerorez and both Gil and Michael
I have used you for carpet cleaning for years and will continue to do so. I was a little off-put this week when your technician arrived to clean my Travertine floor. When I booked the service, I told the lady my floors were Travertine and she quoted me the special price I called about. When the tech arrived, he told me that Travertine REALLY should be sealed. He quoted me a new amount to add the sealant and I agreed to it. I would have liked this to be mentioned when I got the first quote, not on the spot. It felt like an upsell.
Thank you, First name removed Kelley Pierson
Phone number removed
On time, efficient, and the carpets look excellent!!
The quality of the work. We had a nail polish stain in our closet and even that came clean. You did a spectacular job!
The carpets look great for longer after cleaning
Clean carpets wonderfully, dries quickly, spots don't come back. Marcel always does a wonderful job.
Environmentally friendly and the customer service is excellent t
We needed an ASAP clean for our business and as always everyone was very helpful and speedy to get it done that same afternoon before we closed for business.
Excellent Job done here
The cleaning is done well. The cost is low. The service tech David V. is a great guy, is knowledgeable and does the job well.
Great customer service.
The tech was very good and he educated us on carpet care.
Carpet was cleaned. The gentleman who did the job was very professional very informative very quick and very thorough. We had a nice opportunity to visit and discuss the process and he was very helpful to help me understand what your process is doing and what I needed to do..
Robert was great. He took great care with my sofas. I would definitely recommend Robert to my friends, family and business associates.
Michael, the technician, called ahead of time, and arrived ten minutes into the four hour window. He was thorough, got some nasty spots out of my carpet, and was pleasant to deal with. Appreciated the email the night before explaining the service and who to expect.
everything!! Dennis was wonderful and my house never looked better :)
We have used zerorez in the past, and in both cases our technicians were on time and friendly. In addition, Zerorez was able to remove a large brown spot on our carpet which was the initial reason for our call.