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based on 34864 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
my 10 yr old carpet looks new again.
The only thing I noticed that the chemicals that were used on my carpet, it attracted ants.
Robert is fantastic. We are in our 90's and having the carpeting clean can be a difficult chore for us. Robert makes it so easy! He does a fantastic job, is so pleasant I enjoy his being here. The carpet and tile looks beautiful. My husband has had couple of strokes. Therefore he shuffles and drags his feet. The carpet and tile get really filthy. Robert gets them sparkling clean.
Fast service that left carpet very clean. Mike was great!
The service person was on time and very professional. Our carpets look like new again.
Service professionals are consistently hard working and personable. I have never been disappointed by the work that is done or the communication with the techs. We're repeat customers of Zerorez and will continue to be so.
The only carpet cleaner to get all dirt and stains out of our carpet, (Looks like brand new) and LOVE Michael, he is such a hard worker and has done an awesome job both times at our home. I'm sure he is an asset to your company.
Timely delivery. Courteous technician.
My two, over the phone quotes were about $100 off what it cost. Not sure how this problem occurred.
they are very friendly, and have great customer serevice. they were able to make our tile floors really shine
Eco-friendly
In and out with no fuss, did a fabulous job. The technician asked several times during and before he left if there was anything I wanted him to treat/clean again. Willing to please no matter what ! Everyone I came in contact with were true professionals.
Personal attention given to all the details of the job.
I liked Eduardo's friendly, positive and professional attitude. He was very efficient, and got the job done quickly. The carpets look great. I will definitely request to have Eduardo Valencia clean my carpets again!
Carpet is clean, dries fast.
Clean and neat- technician called to provide specific arrival time.
Very nice young man.
Product: no residue left in carpet
You always deliver exactly what is expected... on time, at the agreed upon price and without compromise. Keep up the great work.
Our carpet and furniture are so much cleaner. This service is excellent and we will continue to use them when we need them.
Respond to the email I sent on same day. I was paid for 5 cushions to be cleaned. However, only 4 where done. To be clear, when Justin arrived, I told him we weren't going to do one of the 5. But my invoice shows I was charged for 5.
The friendliness, and professionalism of the technician, combined with outstanding results.
I can't say enough good things from information to pricing to the results in my home and the service from Alfus LOVE LOVE LOVE
I don't have to worry about left over chemicals in the carpet.
Great service PLUS your staff are incredibly helpful, honest, and hardworking!
Your technician was extremely professional and did an excellent job. My carpet looks great! I'll definitely use your service again.
My carpet smells so much better all the spots are gone!! I didn't think it would be possible to have my carpet looking brand new. The advisor that did the cleaning of the carpet was very professional. He explained how long it would take for the carpet to dry and also left cloth slip on shoes to wear until the carpet was fully dry. I would highly recommend this company very professional they emailed my appointment and I work in the medical field and I am on call and I cancelled twice and they were very understanding and really accommodated me. Great staff and will use them again!!!
I love the fact that there are no chemicals used and it smelled citrusy and clean! Daniel, the technician was very nice and professional....a great guy!
no residue and drys fast
The service person was very professional and did a great job.
Love the Alkaline water approach and I have found your technicians to be well informed, hard working, and a pleasure to have in my home.
I have a have a baby who is getting ready to crawl soon and I wanted to get my carpets cleaned professionally but I didn't wan all the chemicals. I good friend of mine recommended Zerorez. Our carpet is high quality but it's getting older and has seen better days so I didn't have great expectations. When the carpets were dried I was blown away by how great they looked! Plus I loved how fresh and clean my house smelled with out the need of chemicals. The associate who came out was very nice and professional too. I am so happy and will define be using Zerorez in the future as well as recommending them to all of my friends and family!